Our family have been using Honour Health Jesmond for a decade. We have always received professional treatments and all staff, from receptionists to hygienist, are all nice and friendly.
— Anonymous
Verified review (1639772)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you so much for your loyalty to Honour Health for a decade! We really appreciate your kind comments and we look forward to welcoming you and your family at the practice again soon.
Overall, how was your experience of our service?
Very good
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Patient
No trauma at the hygienist
My previous experiences at the hygienist have been painful because I have very sensitive teeth. With this hygienist however, the experience was far less traumatic, because I had been carefully listened to and appropriate treatment was given and my comfort made certain.
— Barbara K
Verified review (1639634)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you for taking the time to review your hygienist visit at Honour Health. We are glad to read that you felt comfortable and listened to. We look forward to seeing you at the practice again soon.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Which best describes you?
Patient
Excellent Dentist, Nurse, and Reception Staff
Friendly and professional reception, telephone staff were very good. This was my first appointment with a different dentist, as it was at short notice due to a dental issue. He was polite, professional, as was the dental nurse, and very knowledgeable. He made a thorough examination of my teeth, gums, mouth, and jaw, and followed up with X-rays. He determined and explained the issues and provided treatment plans. In addition, Mike identified a potential issue with a wisdom tooth and pre-emptively set up a plan in place such it be required. Now the treatment plan is booked. My first impressions: Mike is an excellent and meticulous dentist!
Friendly and professional reception and telephone staff - very good. This was my first appointment with not my usual dentist as it was at short notice due to a dental issue. The dentist was polite, professional, as was the dental nurse, and very knowledgeable. He made a thorough examination of my teeth, gums, mouth, and jaw, and followed up with X-rays. He determined and explained the issues and provided treatment plans. In addition, he identified a potential issue with a wisdom tooth and pre-emptively set up a plan in place such it be required. Now the treatment plan is booked.
I subsequently had my treatment appointment for a composite filling. The dentist was excellent. He explained the plan, the treatment was conducted with care and meticulousness, and he then showed images of the results. Excellent Dentist and Team !
— Anjam K
Verified review (1639629)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you so much for taking the time to write this review about your experience at Honour Health. We will pass your kind comments to Mike and the rest of the team. We look forward to seeing you at the practice again soon!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Which best describes you?
Patient
Temporary repair of broken filling
I rang up and got an appointment quickly. The repair was done quickly and with friendly dentist.
I was able to get an appointment with my usual dentist to carry out a more permanent repair very easily ( due to a cancellation ).
— Anonymous
Verified review (1639603)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you so much for your 5 star review of your experience at Honour Health. We are so glad we could help and we look forward to seeing you again soon.
Overall, how was your experience of our service?
Very good
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Which best describes you?
Patient
Highly professional
Very thorough with initial assessment. Detected an irregular swelling which needed a hospital inspection. Prompt referral. Subsequent treatment was highly professional and listened to any questions and concerns with knowledgeable answers. Reception staff were also lucid and pleasant.
— Christopher S
Verified review (1639596)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are very glad to have been able to help. We will pass your kind comments to our team and we look forward to seeing you at the practice again soon.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Excellent
As on previous visits I was treated most courteously and, as far as I could see, efficiently. Not only was I informed about the current state of my dental health, but I was given advice about options for maintaining it, and for anticipating possible future problems and taking steps to deal with them.
— John R
Verified review (1639553)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for your feedback about your visit to Honour Health. We really appreciate your comments and look forward to seeing you at your next visit.
Overall, how was your experience of our service?
Very good
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How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Discussion re future treatment
A fruitful and informative discussion as to how to deal with a broken back tooth. Very satisfied with the meeting with Mr Danoya and I have full confidence in my treatment.
— Anonymous
Verified review (1639415)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health! We look forward to undergoing your treatment journey with you.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Really good, friendly service
I've been attending here for 8 years and am always very pleased with the excellent care. The staff are always friendly and gentle and the treatment is excellent. Highly recommended.
— David C
Verified review (1639300)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you so much for taking the time to review Honour Health - and for your loyalty to the practice for 8 years! We are so glad you are happy with your care here and we really appreciate your recommendation. We look forward to seeing you again soon.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Review from Google
Excellent. Best dentist ever
— Vera Rodgers
T80672
Review left 3 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you very much for your 5 star rating of Honour Health. We really appreciate it!
Check up and hygienist
Very happy with my crowns.
— Anonymous
Verified review (1638633)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
We are very glad to read you are happy with your treatment! Thank you very much for your feedback!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Welcoming and friendly
Polite staff who are welcoming and friendly.
— Andrew H
Verified review (1638487)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much! We really appreciate your feedback.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Great care and patience
Full and thorough check of mouth, teeth and gums. Some cleaning of plaque on bottom teeth. Advice given on use of flossing. Great care and patience taken by Laura to manage my nervousness.
— Anonymous
Verified review (1638469)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We really appreciate your feedback and we are glad that we could help put you at ease during your visit.
Overall, how was your experience of our service?
Very good
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Patient
Dentistry at its best
I needed urgent repair to my broken front tooth with my dentist. Although his diary was full I was in the chair within 5 days, which included a weekend. As usual an excellent invisible repair. Always great work by the team from the moment I called until I was discharged regardless of whether it’s routine or an emergency I’m safe in their hands.
— Jack T
Verified review (1637975)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to provide feedback about your experience at Honour Health Jesmond. We are so glad we could help you promptly and that you were happy with your treatment. We really appreciate your kind comments and will pass them on to the team. Thank you.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Superb dental care
Skilled and thorough dental care delivered promptly and efficiently. My dentist discusses options for treatment with me and enables me to feel involved in treatment decisions. The dental nurses are efficient and kind.
— Janet G
Verified review (1637941)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We will pass your kind comments to the team and we look forward to seeing you at your next visit.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Tooth decay and extraction
Replaced urgently by a temporary denture and to plan for other options including dental implant.
— Zia A
Verified review (1637930)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for your 5 star review. We really appreciate your feedback and look forward to the progression of your treatment with us.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
First check up
Had my first appointment with Sam and Charlotte. They immediately made me feel welcome and comfortable. Sam explained everything really well to me and gave me great advice. I felt comfortable asking questions and they were answered professionally and fully. I’ve joined one of the health plans, which offers fantastic value for money. I would highly recommend Honour Health in Jesmond.
— Anonymous
Verified review (1637886)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you so much for taking the time to review your experience at Honour Health Jesmond. We are so glad you felt comfortable and welcome with us. We will pass your kind comments to Sam and Charlotte, and we really appreciate your recommendation. It's great that you can also see the value of our plan and we look forward to welcoming you back to the practice again soon!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Review from Google
Thanks! For getting me an emergency appointment and looking after me. I would never go anywhere else this place is great and I recommend it to everyone.
— Jo Crossland
T80485
Review left 3 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Hi Jo! You're very welcome! Thank you very much for taking the time to review your session with our hygienist at Honour Health. We really appreciate your feedback and look forward to seeing you again soon!
Review from Google
Been our dentist for years now.
They have always been, and continue to be brilliant.
Diane is amazing with my children.
Very efficient yet caring too!
— Jo S
T80446
Review left 3 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you so much for your lovely review of your experience at Honour Health! We will pass your feedback to Diane and the team and we look forward to seeing you at your next visit.
Dental review
Remove stitches.
— Jessica C
Verified review (1637524)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for your five star rating of Honour Health!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Routine check up
All staff pleasant and helpful.
— Anonymous
Verified review (1637451)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?