Verified review (1619745)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Excellent service
Excellent service.
Professional and courteous staff.
— Christopher L
Verified review (1619565)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much! We really appreciate your feedback.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Tooth extraction
Having had a tooth extraction, it’s not that often one says thank you, however the experience was totally painless expertly carried out by Andrew, made the whole thing easy.
— Roy M
Verified review (1619456)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much. We are glad you were satisfied with your treatment and will pass your kind comments to Andrew.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
An outstanding provider of treatments and services.
Consistently high standards of treatments and support services.
— Sarah W
Verified review (1619401)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much. We really appreciate your kind comments.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Invisalign check
I’m on week 9 of Invisalign and had a couple of concerns, within minutes Gulshan put my mind at rest.
— Amanda T
Verified review (1619180)
Review left 4 years ago
This review was collected via online systems.
Reply from Honour Health Jesmond
Thank you very much for your feedback. We will pass your kind comments to Gulshan and we hope you enjoy the rest of your Invisalign journey. We look forward to seeing you at the practice again soon.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Review from Google
I needed Susan to sort out a broken filling. She and her assistant were absolutely lovely, they really know how to put a patient at ease.
— Ian Hawkes
T74863
Review left 4 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Hi Ian. Thank you for providing feedback following your recent appointment at Honour Health. We really appreciate your kind comments about the team and look forward so seeing you again soon.
Helpful, friendly
The dentist was helpful, friendly and slick. My case is quite complex and the dentist dealt with my case professionally and effectively.
— Anonymous
Verified review (1618850)
Review left 3 years ago
This review was collected via online systems.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We really appreciate your feedback.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Regular check-up
Appointment run on time. Dentist and nurse friendly and slick. Practice clean and professional.
— Anonymous
Verified review (1618847)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for your feedback. We really appreciate your comments.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Filling And grinding down
I received a front tooth filling and three teeth ground down so I could be fitted with a plate. Another two appointments booked and very happy with the dental work so far.
— Carol K
Verified review (1618757)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for your feedback. We are glad you are happy with your treatment so far and we look forward to seeing you at your upcoming appointments.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Great dentistry.
I have used this Jesmond practice since it took over from the previous occupant in the 90's.
Onkar was my first dentist, and it was obvious that he was very good. Since then I have been treated by a number of others: again, all good.
My present treatment is carried out by Gulshan, who I couldn't fault.
— Paul N
Verified review (1618724)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you so much for your loyalty to our practice - we really appreciate it. Thank you also for your very kind comments, which we will pass to Onkar and Gulshan. We look forward to seeing you at Honour Health again soon.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Dental hygiene and cleaning appointments
Efficient and caring.
— Michael M
Verified review (1618715)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
A temporary filling was applied
I had broken a section of my back tooth. The dentist explained that I would need a temporary filling and then the final treatment would be to re-fill the tooth with a new white filling. The temporary filling was applied quickly and professionally. My treatment solutions were explained and organised or one month in advance.
— Gavin T
Verified review (1618705)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for your feedback. We are glad you are satisfied with your treatment so far and we look forward to seeing you at your upcoming appointments.
Overall, how was your experience of our service?
Good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Just the Best
I just couldn’t go to any other dentist.
— Vera F
Verified review (1618700)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much! We really appreciate your feedback.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Advice
Mike gave me advice on what to do about an unhealthy tooth. He listened to my concerns and was clear and patient explaining the options.
— Jill C
Verified review (1618671)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to provide feedback about your experience at Honour Health. We really appreciate it and will pass your kind comments to Mike.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Review from Google
Excellent service, very efficient and nice team
— Tarek Al Mugassabi
T74620
Review left 4 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you very much! We really appreciate your feedback.
Hygiene appointment, lovely experience
Went to my Hygiene appointment on Friday 15th July at 9.20 and was very satisfied with my experience. The two staff members were excellent, very reassuring as I am a slightly nervous patient. Hygienist was very happy to answer my questions and gave me advice on which size of teepees to buy (with a sample of each so I bought the correct ones) and advice on areas of my teeth to focus on and how to floss specific teeth. Both staff members seemed to be enthusiastic about their job and it was a lovely experience, thank you
— Anne L
Verified review (1618411)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
You are very welcome! We are so glad you enjoyed your hygiene appointment at Honour Health and will pass your kind comments to the team. We look forward to seeing you again soon!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Excellent treatment
I had a check up after four years, because of lockdown. My appointment was on time, very professionally conducted, but friendly and informative. First rate.
— James L
Verified review (1618389)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much! We really appreciate your feedback.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Honour Health Jesmond
Excellent service.
— Susan L
Verified review (1618384)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Broken tooth!
I was very relieved to leave Honour Health with a comfortable ( albeit temporary filling).
Excellent dentist- excellent team!
— Judith M
Verified review (1617980)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for reviewing us! We really appreciate your feedback and will pass it on to the team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Check up. Dentist.
I did have to wait quite a while -30 mins - but obviously dentist was busy and he did apologise. Not a problem in reality eg parking or follow - on appointment. Reception staff very helpful . Ditto dentist.
— Anonymous
Verified review (1617790)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
We are so sorry about your wait. Our dentists can sometimes experience delays due to emergency treatment. Thank you very much for your patience and understanding. We appreciate your feedback and will pass your kind comments to the team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
