I came in to have my tooth rebuilt in preparation for my new dentures, and I have to say I couldn’t be happier with the result, the dentist and her assistant were fantastic and very professional. Thanks very much.
— Anthony B
Verified review (1579019)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
You're very welcome. Thank you very much for taking the time to review your experience at Honour Health. We really appreciate your feedback and we're so glad you were happy with the result. We look forward to seeing you at the practice again soon.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Review from Google
This person left a star rating but no comment.
— ESS 2
T61809
Review left 4 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you very much for reviewing us! If there was anything else we could have done to improve, please do let us know.
Routine check-up
Professional and attentive service.
— Anonymous
Verified review (1578081)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for your 5 star review. We really appreciate it.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Review from Google
This person left a star rating but no comment.
— Sheila Cottrell
T61783
Review left 4 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Hi Sheila! Thank you so much for your 5 star review! We really appreciate it.
Relaxing
The receptionists were friendly and efficient. They deserve a pay rise. The Dentist and Nurse were a quiet and efficient team. My visit was a very pleasant experience. Any chance of listening to Radio three or four next time please?
— Anonymous
Verified review (1578049)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health! We really appreciate your kind feedback about our team (and will note your thoughts about the radio)! Thank you.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Professional
Very professional, very pleasant
Dentist was very professional, very pleasant and explained problem clearly and how it would be rectified.
— Patricia B
Verified review (1578048)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We really appreciate your feedback and look forward to seeing you again soon!
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Other
Recent experience
Very happy with care and concern shown by Sam.
— Janice P
Verified review (1577614)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for your 5 star review. We really appreciate it and will pass your kind comments to our hygienist Sam.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Very professional, friendly
Very professional, friendly and helpful approach shown by all staff.
— Anonymous
Verified review (1577500)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much! We really appreciate your feedback.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Talked through every step
My 2nd visit recently, both times the dentist has been fantastic - Knowing I'm not a fan of dentists and have a bit of anxiety around needing work done, I was put at ease and talked through every step as we went.
— Chris L
Verified review (1577496)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you so much for taking the time to review Honour Health. We are really pleased to hear that we helped you to feel at ease during your visit - that is the number one priority for us. We look forward to seeing you again soon!
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Well looked after
Well looked after by Dr Hodgson and his team. He acknowledged that I am always nervous on the dentist chair and I felt that he went the extra mile to make me comfortable and pain free. The team was very welcoming and supportive during the procedure. I will highly recommend Dr Hodgson.
The only feedback which I would recommend is for Honour Health to ensure that patients are aware of how to get in touch with the dentist in the event of an emergency. Also - to put better arrangements in place to cover points of contacts (telephone etc) during peak hours….
But otherwise excellent service!!!
— Anonymous
Verified review (1577077)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We really appreciate your comments and we will take your feedback on board. Thank you!
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Emergency
Gulshan was very kind and patient with me. Listened to my concerns and reassured me all was fine. Thank you.
— Anonymous
Verified review (1576923)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
You are very welcome. Thank you very much for taking the time to review your visit to Honour Health. We really appreciate your feedback and will pass your kind comments to Gulshan.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Review from Google
Very efficient and prompt service when a front crown fell out.
— alison shiel
T61359
Review left 4 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Hi Alison - thank you very much. We are so glad we could help and we really appreciate your feedback.
Fantastic service
Fantastic service and great appointment with Andrew, very gentle and didn’t even require anaesthetic.
— Gareth B
Verified review (1576863)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for your 5 star review of Honour Health! We really appreciate your feedback and will pass your kind comments to Andrew.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Very good experience
I had a very good experience, no complaints what so ever, made to feel at ease all through my appointment.
— John O
Verified review (1576861)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your visit to Honour Health. We are so glad to read that you felt at ease during your appointment. Look forward to seeing you again soon.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Review from Google
Wonderful dentist. They were easy to get an early appointment with. I was seen by Dr Diane who was so sweet, and gave me very good education on maintaining oral hygeine. They also have a nice program where you can pay monthly for 2 dentist and 2 hygeinist appointments per year, which is a lot better than paying in one go! Definitely recommend.
— Ammara Khan
T61221
Review left 4 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you so much for your lovely feedback. We really appreciate it and will pass your kind comments on to Diane. We look forward to seeing you again soon!
Prompt, friendly and fear-free
As ever, the appointment was prompt, friendly and fear-free. Everything was explained clearly, along with my ability to stop for a break if needed.
— Pat H
Verified review (1576065)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you so much for taking the time to review your appointment at Honour Health. We are so glad to read that your visit was friendly and fear-free, as it is our top priority to help patients feel at ease during their treatment. We look forward to seeing you again soon.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Wonderful patient care
Hygienist does a marvellous job.
— Scott M
Verified review (1575604)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for your kind feedback about your hygienist appointment at Honour Health, which we really appreciate. Look forward to seeing you again soon!
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Very thorough and professional
A very thorough and professional hygienist appointment. My teeth felt and looked much better after the treatment. I appreciate the care taken by the hygienist during the appointment and the advice on aftercare.
— Anonymous
Verified review (1575312)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your hygienist appointment at Honour Health. We really appreciate your kind comments and will pass them on.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Dental appointment
I was pleased with my treatment and advice from the dentist.
— Tracey B
Verified review (1574932)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for your kind feedback. We are so glad to hear that you were pleased with your treatment and the advice given to you by your dentist. We look forward to seeing you again soon.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Fantastic dentist
The dentist I saw was fantastic. It was necessary to extract the tooth and after years of never having this done before he put me at ease straight away. Very professional and a welcome relief to terrible toothache.
— Anonymous
Verified review (1574820)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We really appreciate your feedback.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
