Excellent. There's not much to say in addition to that. Everyone was not only very professional, but very friendly and pleasant.
— John R
Verified review (1565696)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you so much! We really appreciate your feedback and will pass this on to the team. They'll be thrilled!
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
No hesitation in recommending
The practice is managed professionally from the reception to the treatment. I would have no hesitation in recommending this to any relatives or friends.
— Anonymous
Verified review (1565466)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for reviewing Honour Health - we really appreciate your feedback!
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Great dentist
Great dentist, my partner has just had all of his veneers done and they look fab!
I’m booked in for hygienist appointment soon too after advised from dentist.
— Anonymous
Verified review (1565433)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for reviewing Honour Health - we really appreciate your feedback!
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
My experience was good
I’m seeing a different dentist next week about composite bonding the dentist recommended this. I was booked in quickly for another appointment. My experience was good.
— Christopher L
Verified review (1565427)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to write feedback about your experience at Honour Health. We really appreciate it.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Lovely staff
Lovely staff putting my anxiety at ease for being at the dentist and quick response to an emergency need.
— Sarah H
Verified review (1565424)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to submit your feedback - we really appreciate it. We are so glad that you gelt at ease during your visit.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Excellent
Very happy from my initial telephone call to hopefully secure an emergency appointment to my treatment. All excellent and very professional. Thank you.
— David D
Verified review (1565302)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to submit your feedback - we really appreciate it.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
New Dentist
We recently moved to this practice after being unhappy with the service in our previous practice. Every visit we have felt so welcomed and cared for, the attention to detail is fantastic and we are fully informed about any work to be done. A lovely bright practice with excellent dental staff.
So happy we made the move!
— Anonymous
Verified review (1565255)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you so much for taking the time to review your experience at Honour Health. We really appreciate your feedback! Wishing you a warm welcome to Honour Health and we look forward to seeing you again soon!
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Honour Health Jesmond
I went to see Matt for several fillings after years without dental input. Matt was fantastic at putting me at ease and really knows his stuff. His treatment skills are superb and I felt no pain or discomfort whatsoever. Wouldn’t go anywhere else now!
— Anonymous
Verified review (1565103)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you so much for taking the time to review your experience at Honour Health. We really appreciate your feedback!
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Review from Google
Always professional, prompt, by e mail as reminder for appointments. No wait, straight unto see dentist. Very thorough, lovely manner. My dentist is great, lovely manner, very caring, and reassuring. I always feel at ease with him.
— karen broadhead
T53120
Review left 4 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Hi Karen - thank you for your 4 star rating. We appreciate your feedback. This would have been arranged for your convenience and to reduce the time you would both be waiting. If you would prefer to be seen in separate surgeries in future, that is no problem. Please let our reception team know your preference (by emailing [email protected] or calling 0191 281 3913) and they will make a note. Thank you.
Excellent
Honour Health is in my opinion exceptional.
Welcoming, a calming atmosphere, and they make their patients/customers however it is phrased these days, valued.
I attended for a tricky extraction, but the dentist Matthew made it seem so easy (although I know it wasnt!).
Thats what you get at Honour health, experienced dentists that are brilliant at what they do.
The care and advice on aftercare is brilliant.
I cannot speak highly enough of Honour Health Jesmond.
— Fiona T
Verified review (1564991)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad that you felt valued - this is our number one priority at the practice. We really appreciate your feedback and will pass it on to our team. They'll be thrilled! We look forward to seeing you again soon.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Honour Health Jesmond
The appointment went smoothly.
— Anonymous
Verified review (1564726)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much. We really appreciate your feedback!
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Thorough check up
Friendly staff who made me feel at ease. Thorough check up. Efficient.
— Anonymous
Verified review (1564698)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much. We really appreciate your feedback!
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
My dental experience was fabulous
My dental experience was fabulous from start to finish! The welcome from the reception team was just lovely very professional and very friendly and efficient.
My dental appointment went really well no pain and very informative followed by the hygienist another great experience, certainly getting that confidence smile.
— Allison B
Verified review (1564631)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you so much for taking the time to write this feedback about your experience at Honour Health. We're thrilled to read that your experience was fabulous! That means so much to our team. We look forward to seeing you again soon!
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Checkup and hygenist
Had my six monthly checkup and a thorough clean with the hygienist. Both appointments were on time and carried out with proper covid precautions. Felt safe and pleased with the appointment.
— Anonymous
Verified review (1564608)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are glad to hear you felt safe and pleased with your appointment. We really appreciate your feedback.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Regular Hygienist Appointment
A thorough examination of my gums and their condition as I have a hereditary gum condition. I was given good advice a demonstration of how to reach problem areas. After the treatment my teeth and gums felt fresh and clean. Very professional approach to patient. Thank you.
— Lorna T
Verified review (1563844)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We really appreciate your feedback. Look forward to seeing you soon!
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Review from Google
The best dentist in North East and I've been to few, Great staff the receptionist is lovely very helpful can't wait get teeth sorted thanx to lockdown ,Andrew my dentist is brilliant is staff our great not bad to get to either pretty easy from jesmond metro 😉
— P Price
T52556
Review left 4 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you so much for your kind words! We really appreciate your feedback. We'll pass your kind comments to Andrew and the team. Look forward to seeing you again soon!
Emergency appointment at Honour
I called Honour Health due to suffering severe dental pain, and although I was not a patient there, was very pleased that they fitted me in on the same morning. I was examined and given options on my treatment, though following an X-ray, it became apparent that the tooth had fractured and should probably be removed as there was no guarantee that it could be saved by other treatments. The procedure was painless and the pain relief immediate so I left feeling very happy with the treatment.
— Anonymous
Verified review (1563444)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad we were able to get you out of pain.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Review from Google
Excellent service. Very high level care. Waiting time was only about 10 minutes. The Dentist made me feel quite at ease, explaining, in detail, what work needed to be done in the next appointments that have been arranged. I highly recommend their service, especially for Seniors.
— Paco Rivera
T52510
Review left 4 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health, and to recommend us. We really appreciate your kind words and look forward to seeing you again soon!
Excellent service
Excellent service from reception and dentist on advice and explanation of any dental work. This was my first appointment since before Covid so I felt very safe and protected with the distancing and mask wearing at the practice. Manner of receptionists were very helpful and happy attitudes.
— Marni R
Verified review (1563254)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you so much for taking the time to review us. We really appreciate your feedback and look forward to seeing you at the practice again soon!
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Review from Google
Brilliant service and amazing with my 2 year old, made him feel really comfortable. Highly recommend
— Daniel
T52491
Review left 4 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you so much for your review. We're thrilled to hear that you and your 2 year old enjoyed your visit to Honour Health. We look forward to welcoming you both back soon!