Good to be back for my check up. New dentist to me Mike but very happy with my check up and advice given.
— James R
Verified review (1539938)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for your 5 star review of your visit to Honour Health! We look forward to seeing you again soon!
Overall, how was your experience of this practice?
Very good
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Patient
Was this treatment paid for privately, or on the NHS?
Private
Thank You Andrew Barr! My smile is BACK!!!
I am 72 going on 73 next month and have just, (yesterday), completed a course of treatment which was carried out by the excellent Andrew Barr! It is very early days but I am over the moon with the work that was carried out and the dentures are great!!
I had suffered from a very great worry about dentist since a really bad experience at the hands of a not too good dentists in 1977! From the first appt. Andrew was very understanding and by the end of it I was having treatment without being anaesthetised, even for a filling! Andrew is the most gentle dentist I have come across and I had nothing at all before the work and it is all down to him!!! I can only say a very big thank you to Andrew, his nurse and all the other staff for changing my life! NO MORE ANXIETY!!!! THANKS AGAIN ANDREW!!!!!! ps - dentures seem fine - so far!!!!
— John K
Verified review (1539926)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you so much for taking the time to review your experience at Honour Health. We have passed your kind comments to Andrew - he'll be thrilled! We're so glad we could help and we really appreciate your feedback!
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Was this treatment paid for privately, or on the NHS?
NHS
Very gentle, provides good advice
Really appreciate the hygenist not using the water pick, but cleans my teeth using the 'old fashion' dental tools. Very gentle and provides good advice on how we can maintain our oral care.
— Roberta A
Verified review (1539737)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you so much for taking the time to review your hygiene experience at Honour Health. We look forward to seeing you again soon!
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Lovely hygienist
Lovely hygienist, thorough clean.
— Anonymous
Verified review (1539236)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for your 5 star rating! We really appreciate your feedback about your dental hygiene visit at Honour Health.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Dental Hygienist
I saw the Dental Hygienist. She paid attention to what I said and made sure it didn't hurt my sensitive teeth, adapting her practice to meet my needs.
— Anonymous
Verified review (1539177)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for your kind feedback about your hygiene visit. We really appreciate it!
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Absolutely lovely
I saw Helen, a dentist I had not seen before. I have a fear of the dentists and she was absolutely lovely.
— Nichola S
Verified review (1539171)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you so much for taking the time to review your experience with our dentist Helen, who joined Honour Health earlier this month. We will pass on your very kind feedback to her. She'll be thrilled!
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Confident and reassuring
Doctor Guslshan is confident and reassuring, listens to all my many questions with calm and this is what makes me come back.
Thank you!
— Anonymous
Verified review (1539095)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to write this kind feedback about your appointment with our dentist Gulshan Dhanoya!
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Review from Google
A friendly and safe environment and as always very knowledgeable and supportive dentist.
— Yvonne Ritchie
T43813
Review left 5 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Hi Yvonne! Thank you so much for your 5 star rating of Honour Health! We really appreciate it.
Review from Google
Always great service from Honour Health Dental and in particular my usual dentist Michael Peterson. Would highly recommend!
— Natalie Lowthian
T43814
Review left 5 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Hi Natalie! Thank you so much. We'll pass your kind comments to Michael. We really appreciate your feedback! See you soon!
Efficient service
Had a hygienist and dentist appointment yesterday - first in 18 months! Everything worked very smoothly. Both wore good quality PPE and were professional and welcoming. I came away with lovely clean teeth.
— Kristina M
Verified review (1538720)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you so much for taking the time to review your experience with our dentist and hygienist at Honour Health. We really appreciate your feedback! Welcome back and we look forward to seeing you again soon.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Review from Google
Professional and friendly service as usual. Accommodating of an urgent appointment, with rapid relief of the problem.
— Sharon Holland
T43626
Review left 5 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you very much for your feedback! We really appreciate it and are so glad we could help.
Review from Google
This person left a star rating but no comment.
— Siobhain Corr
T43567
Review left 5 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you very much for your five star rating!
Every process is explained clearly
I’m always nervous about appointments with the hygienist and dread going but I go - probably because I know I will be so well looked after and have nothing to fear. Every process is explained clearly beforehand along with my option to stop if it all gets too much and instructions on how to use brushes effectively are invaluable. I’m comfortable asking questions and never feel I should hurry up and get out.
— Pat H
Verified review (1538064)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you so much for taking the time to review us. We really appreciate your feedback and are so pleased that you feel well looked after when you visit us for your hygiene appointments. Helping our patients to feel comfortable is our number one priority.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Very attentive and understanding
I had a new dentist Andrew Barr and he was really good. Very attentive and understanding.
— Robert P
Verified review (1538056)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much. We have passed your kind feedback to Andrew.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
COVID safe
Well organised, COVID safe.
— Anonymous
Verified review (1537679)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review us. We really appreciate it!
Overall, how was your experience of this practice?
Good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Thorough hygienist
Very pleasant and thorough hygienist.
— Janice P
Verified review (1537475)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much. We are so pleased you enjoyed seeing our hygienist at Honour Health.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Kept in touch throughout lockdown
I cracked a tooth literally on the first day of lockdown 2020. Following a reassuring phone consult I was called in for a temporary filling the first week the practice reopened. Long story short I finally had my crown fitted this week. I know it’s been a year but I never felt abandoned during an exceptionally difficult time for dental procedures.
— Ross C
Verified review (1537436)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you so much for your 5 star review of your experience at Honour Health Jesmond. Your feedback means so much to our team and we are especially happy to know that you never felt abandoned during lockdown. Providing the highest standards of patient care is always our top priority. Thank you.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Very friendly, efficient
Very friendly, efficient service - Thank you.
— Anonymous
Verified review (1537338)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
You are very welcome. Thank you for taking the time to review us.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Tooth extraction
I wasn't expecting to have an extraction but the dentist talked me through the condition of the tooth and explained sooner or later the tooth would have to come out. he was most reassuring and involved me totally in making the decision. I decided to go ahead--the dentist was extremely sensitive and highly skilled. He explained how the procedure would go and the tooth was extracted with no discomfort.
— Christian S
Verified review (1537002)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to write feedback about your experience at Honour Health. We really appreciate it.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Review from Google
This person left a star rating but no comment.
— Michael Kitchen
T43022
Review left 5 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Hi Michael! Thank you for taking the time to review us.