I took advantage of the opportunity to have a check up. The set up felt very safe, I was asked questions over the phone before my appointment and I asked the same question of my dentist as I entered. The check up was efficient and effective- I as drowning in plaque- and I was also advised on how I might be refunded for the months of patient Plan that I have paid with no possibility of access to dental care. All very helpful.
— Rose G
Verified review (1505042)
Review left 6 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you so much for taking the time to review your experience. We are so glad you felt safe with us and that you felt your appointment was efficient and effective. This means a lot to our team and we really appreciate your feedback.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Review from Google
I had excellent treatment for an abscess by Michael. He explained clearly each stage of the process and completed the procedure quickly and pain free. The dental nurses are friendly and the reception staff welcoming. Very happy with the service provided by Honour Health.
— Wendy Wardle
T34425
Review left 6 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Hi Wendy. Thank you very much for your kind feedback. We really appreciate it!
Emergency appointment for broken tooth
I was able to secure an appointment two days from my tooth breaking. The COVID-19 procedures work efficiently, and I waited outside until they were ready for me. The dentist and the dental nurse were lovely, and the problem was diagnosed and dealt with very efficiently and effectively. This really is a brilliant practice. Thank you so much
— Margaret M
Verified review (1504594)
Review left 6 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to write a review of your experience at Honour Health. We are so glad we could help you and we really appreciate your kind words.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Efficient and friendly
Efficient and friendly staff.
— Michael A
Verified review (1504547)
Review left 6 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much!
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Good service
Good to get dental care again. Dentist vey friendly and did not rush me. Good service
— Malcolm S
Verified review (1504182)
Review left 6 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much!
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Excellent treatment on the same day
I needed treatment on a painful tooth, in spite of the obvious complication of COVID 19 I was seen very quickly and given excellent treatment on the same day. The staff and dentist were so professional and very friendly. I cannot speak more highly of the staff and the Practice.
— Philip L
Verified review (1504175)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much! We are so glad we could help and we really appreciate your feedback.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Review from Google
Great staff. Well set up for the pandemic
— Sam Bosworth
T38342
Review left 6 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you very much for your 5 star review Sam! We really appreciate it.
Emergency appointment
Dealt with and seen promptly
— Anonymous
Verified review (1502955)
Review left 6 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Temporary repair of cracked tooth
I cracked a tooth in the first week of lockdown, back at the end of March. I spoke to a triage dentist who advised what to do if anything further happened to it and re-assured me that they would be back in touch when things changed. Sure enought, I was contacted in the first week of re-opening, offered an appointment and had a temporay filling within the week. I couldn't be more satisfied with the treatment I've had in such difficult circumstances.
— Ross C
Verified review (1502659)
Review left 6 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much. We are so glad we could help and we really appreciate your feedback.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Excellent service
Excellent service on the day lockdown ended. My chronically aching tooth was removed within three hours of first contacting the surgery.
— Anonymous
Verified review (1502307)
Review left 6 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much. We are so glad we could help and we really appreciate your feedback.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Excellent
Excellent, met at the door and talked through the new process and covid precautions, really helpful discussion of options and took time to answer all my questions.
— Anonymous
Verified review (1502254)
Review left 6 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to write a review of your experience at Honour Health. We are so glad we could help you and we really appreciate your kind words.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Honour Health
I felt that the practice were handling the Covid crisis professionally and responsibly. I was made to feel welcome and comfortable and was kept well informed about choices.
— Barbara C
Verified review (1502248)
Review left 6 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much. We are so glad you felt comfortable and we really appreciate your feedback.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Great, quick, friendly
Great, quick, friendly service.
— Robert K
Verified review (1498598)
Review left 6 years ago
This review was collected via online systems.
Reply from Honour Health Jesmond
Thank you very much.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Pleasant and efficient
A very pleasant and efficient dentist.
— Helen M
Verified review (1498490)
Review left 6 years ago
This review was collected via online systems.
Reply from Honour Health Jesmond
Thank you very much.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
no
Very Quick But Professional
Had to come in to get a suspected infection looked at. Consultation was brief but very professionally carried out by Laura (in full PPE) we we both hyper aware of need to keep contact to a minimum.
Very happy and reassured with my treatment and left with a prescription for antibiotics.
— Eric A
Verified review (1497899)
Review left 6 years ago
This review was collected via online systems.
Reply from Honour Health Jesmond
Thank you very much. We are so glad you felt comfortable and we really appreciate your feedback.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
no
Great service
Great service and team.
— Jonathan P
Verified review (1497578)
Review left 6 years ago
This review was collected via online systems.
Reply from Honour Health Jesmond
Thank you very much!
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Professional and friendly
Professional and friendly service as usual.
— Anonymous
Verified review (1496829)
Review left 6 years ago
This review was collected via online systems.
Reply from Honour Health Jesmond
Thank you very much.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Very calm and caring
Always feel confident when I see Claire. I'm a very nervous patient and she is very calm and caring.
— Maria S
Verified review (1496816)
Review left 6 years ago
This review was collected via online systems.
Reply from Honour Health Jesmond
Thank you very much for your lovely review.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Lovely dentist
Seen a lovely woman who was understanding of additional needs, straight forward, very pleasant, great advice.
— Anonymous
Verified review (1496038)
Review left 6 years ago
This review was collected via online systems.
Reply from Honour Health Jesmond
Thank you very much. We are so glad you felt comfortable and we really appreciate your feedback.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
no
Review from Google
Best dentist around. Dr Hussam is an outstanding person and dentist. I am so comfortable with him and he makes you feel at ease. All reception staff and hygiene staff are also outstanding. Only issue is the parking , but can’t be helped
— Shane Read
T38344
Review left 6 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Hi Shane. Thank you so much for your 5 star review! We really appreciate it! Look forward to seeing you again soon.