Easy to book an appointment, and the staff are very polite and professional, with the needs of the patient at the forefront.
Overall, a pleasant experience for my regular checkup.
— Mary C
Verified review (2311622)
Review left 8 months ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thanks so much for taking the time to leave us feedback following on from your recent dental check up at Honour Health Jesmond. We're delighted to hear you found it easy to book an appointment with us and you were happy with the treatment carried out. We hope to welcome you back again soon. Thank you!
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Patient
Review from Google
This person left a star rating but no comment.
— Benjamin Drennan
T336178
Review left 8 months ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Many thanks for the 5 star feedback - we really appreciate it! We look forward to welcoming you back again soon to Honour Health Jesmond. Thank you!
Honour Health Jesmond
As always, Maria was very thorough and asked about my present health and if there had been any change to my medication. I am so pleased with the professional way the team work here. Well done
— George L
Verified review (2310984)
Review left 8 months ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Many thanks for taking the time to leave us feedback following on from your recent hygiene appointment at Honour Health Jesmond. We are delighted to hear you felt your hygiene appointment was thorough and professional. We will pass on your kind feedback. Thank you!
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Patient
The staff were just lovely
I cannot thank you enough for seeing me today and treating my chip. As an extremely anxious patient I was so grateful to be seen today, treated and reassured that all would be fine. The staff were just lovely, calm, patient and reassuring with me. Thank you
— Anonymous
Verified review (2310648)
Review left 8 months ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thanks so much for taking the time to leave us feedback following on from your recent visit to Honour Health Jesmond. We are pleased to hear you were happy with the treatment you received for your chipped tooth and our team made you feel relaxed and at ease. We hope to welcome you back again soon to our practice. Thank you!
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Patient
Professional care
Very polite and professional care
— Anonymous
Verified review (2310319)
Review left 8 months ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Many thanks for taking the time to leave us feedback following on from your recent visit to Honour Health Jesmond. We are so pleased to hear you felt our team were polite and professional during your visit. We hope to welcome you back again soon. Thank you!
Overall, how was your experience of Honour Health Jesmond?
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Patient
Calm, thorough
Professional, calm, thorough and informed checkup.
— Anonymous
Verified review (2309533)
Review left 9 months ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thanks so much for the positive feedback. We are delighted to hear you were happy with your recent check up at Honour Health Jesmond and you found our team professional, informative and made you feel at ease. We hope to welcome you back again soon to our practice.
Overall, how was your experience of our service?
Very good
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Patient
Fully informed of options
Arrived a little early for the appointment. I was welcomed by the receptionist who was polite and efficient. The Dentist came to collect me and we went to the treatment room. Conversation and explanation was clear and was fully informed of options. The dentist gave assurance that the missing cosmetic gum receded filling would not cause any infection and offered to smooth the edges of the tooth to avoid and food trapping. This was carried out and I felt calm and comfortable with the Dentist and his excellent manner.
— Anonymous
Verified review (2309324)
Review left 9 months ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Many thanks for taking the time to leave us feedback following on from your recent visit to Honour Health Jesmond. We are so pleased to hear you felt our team were polite and efficient and our dentist made sure you were fully informed of the treatment options. We will pass on your kind feedback. Thank you!
Overall, how was your experience of our service?
Very good
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Patient
They talk me through every step
They talk me through every step in the treatment, checking l’m okay as they go. Vital to me as l am a very nervous patient.
— Maureen H
Verified review (2308796)
Review left 9 months ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Many thanks for taking the time to leave us feedback following on from your recent visit to Honour Health Jesmond. We are so pleased to hear you felt your treatment was clearly explained to you throughout which put you at ease during your appointment. We hope to welcome you back again soon.
Overall, how was your experience of our service?
Very good
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Patient
An appointment the same day
Good experience. They were able to give me an appointment the same day I called because of a cancellation
— Anonymous
Verified review (2308134)
Review left 9 months ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Many thanks for taking the time to leave feedback following on from your recent visit to Honour Health Jesmond. We ae delighted to hear you managed to get an appointment the same day and you had a good experience with your treatment. We hope to welcome you back again soon. Thank you!
Overall, how was your experience of Honour Health Jesmond?
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Patient
My experience
Excellent experience
— Oana B
Verified review (2308081)
Review left 9 months ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thanks so much for taking time to leave us feedback following on from your recent visit to Honour Health Jesmond. We are delighted to hear you had an excellent experience with our hygienist - we hope to welcome you back again soon. Thank you!
Overall, how was your experience of our service?
Very good
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Patient
Always clearly explains any issues
My family and I have always had a very positive experience when visiting Honour Health.
The reception staff and dental Nurses are always welcoming and friendly.
We all see the same dentist (Michael Peterson), who is professional, knowledgeable and has a very caring manner.
He always clearly explains any issues and fully involves you in any discussion before a treatment plan is decided.
I feel that I trust him 100%.
— Amanda J
Verified review (2307674)
Review left 9 months ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Many thanks for the great review. We are so pleased to hear you had a positive experience when you saw our dentist at Honour Health Jesmond recently. We are delighted you find our whole team friendly and welcoming and you feel our dentist always discusses any issues with you ahead of the treatment being carried out. We will pass on your kind words and hope to welcome you back again soon to our practice. Thank you!
Overall, how was your experience of our service?
Very good
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Patient
Review from Google
Friendly staff and great service. Maria and Mina are both fantastic. I always feel better about my smile after I’ve been.
— Jane Clark
T333653
Review left 9 months ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Many thanks for taking the time to leave feedback for us - we are delighted to hear you received a great service by our dentist and dental hygienist. We are so pleased to hear you feel our staff are friendly and you always feel more confident about your smile after your treatments at Honour Health Jesmond. We hope to welcome you back again soon. Thank you!
My experience
Very happy with service
— Janice P
Verified review (2307106)
Review left 9 months ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Many thanks for the 5 star review! We hope to welcome you back again soon to Honour Health Jesmond.
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Patient
Review from Google
Awesome staff here. I've been a patient for many years.
I recently had an emergency appointment. I was seen on the same day and was treated professionally and sympathetically. Thank you.
— Steve Manning
T332777
Review left 9 months ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thanks very much for taking the time to leave us feedback following on from your recent visit to Honour Health Jesmond. We are delighted to hear you managed to get an emergency appointment quickly, were treated on the same day and felt the service you received from our team was professional. Thanks for your loyalty to our practice and we hope to welcome you back again soon. Thank you!
Calm and comfortable
Excellent dental care from a skilled and attentive dentist. The clinic is clean, quiet, and well-maintained, creating a calm and comfortable environment. Very satisfied with my treatment
— Dilan H
Verified review (2306028)
Review left 9 months ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thanks so much for sharing your feedback with us following on from your recent visit to Honour Health Jesmond. We are really pleased to hear you had a great experience with our dentist and that you were happy with the treatment you received. We hope to welcome you back again soon to our practice.
Overall, how was your experience of our service?
Very good
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Patient
Review from Google
Dr. Mena provided exceptional dental care during my recent visit. He skillfully removed a damaged crown and replaced it with a temporary one. His friendly demeanor, professionalism, and patience made the experience comfortable and reassuring. Dr. Mena's extensive knowledge and evident skill in his field instilled confidence, and his approachability further enhanced the overall positive experience. I felt secure knowing I was in capable hands. I highly recommend Dr. Mena for his outstanding service and expertise in dentistry.
— awatif K
T332321
Review left 9 months ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Many thanks for the great review - we are delighted to hear you had an excellent experience with our dentist throughout your recent appointment at Honour Health Jesmond. We appreciate your kind words and we will pass on the feedback. We hope to welcome you back to our practice soon. Thank you!
Professional and friendly
The dentist was professional and friendly
— Chris E
Verified review (2305231)
Review left 9 months ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Many thanks for the 5 star review, we really appreciate it! We hope to welcome you back again soon to Honour Health Jesmond.
Overall, how was your experience of our service?
Good
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Very professional
I’ve been a patient here for many years. The dentists are very professional and put you at ease.
Importantly, you can get an urgent appointment the same day and the receptionist are very friendly and efficient.
— Anonymous
Verified review (2305092)
Review left 9 months ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Many thanks for taking the time to leave us feedback following on from your recent visit to Honour Health Jesmond. We are so pleased to hear you feel the dentists are very professional and put you at ease during your visit. We are also delighted to hear that you have managed to receive urgent same day appointments with us. We will pass on your comments to the dental team. We look forward to welcoming you back again soon to our practice. Thank you!
Overall, how was your experience of our service?
Very good
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Patient
Great check up
Check up was great and everything was explained fully
— Moira G
Verified review (2305040)
Review left 9 months ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Many thanks for taking the time to leave us feedback following on from your recent visit to Honour Health Jesmond. We are delighted to hear you were happy with your treatment and everything was fully explained to you at your appointment. We hope to welcome you back again soon to our practice. Thank you!
Overall, how was your experience of our service?
Very good
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Patient
Was this treatment paid for privately, or on the NHS?
Private
Highly recommended
Excellent, and they do the job in a professional manner. Highly recommended.
— Anonymous
Verified review (2304890)
Review left 9 months ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Many thanks for taking the time to leave us feedback following on from your recent visit to Honour Health Jesmond. We are delighted to hear you were happy with your experience and you felt our team were professional. Thanks also for the recommendation! We hope to welcome you back again soon to our practice. Thank you!
Overall, how was your experience of Honour Health Jesmond?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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