Very satisfied with my treatment today from Tala Alshujairi at Honour Health Jesmond, and all members of staff, as usual, were very efficient and friendly.
— Ethel G
Verified review (2280198)
Review left 10 months ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thanks so much for taking the time to leave us a review following on from your recent visit to Honour Health Jesmond. We are delighted to hear that you were delighted with the treatment you received and felt the whole team were efficient and friendly. We hope to welcome you back again soon to our practice.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Professional
Patient with my little one
Efficient and polite, patient with my little one, thank you!
— Anonymous
Verified review (2279864)
Review left 10 months ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thanks so much for the great review - we are so pleased to hear that you were happy with your recent visit to Honour Health Jesmond and that you found our dentist efficient and polite. We really appreciate the time taken to leave us a review!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
I felt very comfortable throughout
My appointment was with Mike, the first of 2 for a replacement crown. I felt very comfortable throughout the procedure.
— Anonymous
Verified review (2279809)
Review left 10 months ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Many thanks for taking the time to leave us feedback regarding your recent visit to Honour Health Jesmond. We are so pleased to hear you were happy with your treatment for a replacement crown and you felt comfortable throughout the procedure. We hope to welcome you back again soon.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Review from Google
I had a concern about my mouth and was given an appointment the following day with my usual dentist. This was followed up with a referral. All the people I dealt with, from receptionists, nurses and dentist were helpful and efficient.
— Wendy Bridges
T317315
Review left 10 months ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thanks for the great review following on from your recent visit to Honour Health Jesmond. We are delighted to hear you received a quick appointment and that you felt our team were helpful and efficient. We hope to welcome you back again soon to our practice.
Efficient, friendly
Efficient, friendly, professional
— Anonymous
Verified review (2279530)
Review left 10 months ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thanks for the great review, we really appreciate it! We will pass on your feedback to our team. Thank you!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
My experience
Good experience
— Anonymous
Verified review (2279227)
Review left 10 months ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thanks for the great review - we really appreciate it and hope to welcome you back again soon to Honour Health Jesmond.
Overall, how was your experience of Honour Health Jesmond?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
They were lovely
Met our new dentist, Mina, and his nurse. He explained everything and discussed X-rays. Both of them were lovely.
— Anonymous
Verified review (2278645)
Review left 10 months ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thanks for taking the time to let us know your feedback regarding your recent visit to Honour Health Jesmond. We are so pleased to hear that you were happy with the explanation you received regarding your treatment - we will pass on your feedback to the team. We hope to welcome you back again soon to our practice.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Thoughtful treatment
Always thoughtful treatment from the dentist
— Paul T
Verified review (2278372)
Review left 10 months ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Many thanks for the great review - we will pass your comments onto our dentist. We hope to welcome you back again soon to Honour Health Jesmond.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Review from Google
Very good dental practice that provides a relaxed atmosphere for patients. Staff do look after you.
— Charles McGovern
T315890
Review left 10 months ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Many thanks for taking the time to share feedback with us regarding your recent visit to Honour Health Jesmond. We are so pleased to hear that you felt at ease throughout your visit and that you were happy with your experience. We hope to welcome you back again soon. Thank you!
Review from Google
As someone who hadn't visited the dentist in over 10 years I found my experience at Honour Health in Jesmond very positive. Both the Dentist and Hygienist teams put me at ease and were very patient with me given my nerves!
— Rebecca Simpson
T315650
Review left 10 months ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thanks for taking the time to let us know your feedback following on from your recent dental exam and hygiene appointment. We are really pleased to hear you were happy with both of your appointments and that you felt our team put you at ease during your visit. We will pass on your feedback - we hope to welcome you back again soon to Honour Health Jesmond.
Excellent, fast, professional
I chipped a molar filling on Friday night, left voice message Saturday. HH phoned 9am Monday to give me an 11:05am appointment, chipped out the rest expertly and put a temporary on, pending x-rays in a fortnight - excellent, fast, professional and friendly service. Massively relieved and impressed
— Anthony L
Verified review (2277457)
Review left 10 months ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Many thanks for taking the time to leave us feedback following on from your recent emergency appointment for a chipped molar filling. We are really pleased to hear you managed to get an emergency appointment quickly and you were happy with the service provided which you felt was excellent, fast and professional. We really appreciate the feedback and will pass on your comments to the team. Thank you!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Review from Google
This person left a star rating but no comment.
— naeem soomro
T311925
Review left 10 months ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Many thanks for the 5 star review, we really appreciate it!
Procedures, costings, fully explained
Excellent service as expected by all individuals involved in my treatment. Procedures, costings, fully explained and adhered to. Wouldn't go anywhere else as I feel confident about the expertise and commitment to perfection I receive every time
— Anonymous
Verified review (2277134)
Review left 10 months ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thanks for taking the time to share your feedback with us - we are so pleased to hear that you felt you received excellent service during your recent visit to Honour Health Jesmond. We are delighted to hear that you felt the procedure and prices were fully explained to you. We appreciate your kind words and loyalty - we hope to welcome you back again soon to our practice.
Overall, how was your experience of Honour Health Jesmond?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Understood my anxiety
Mena is a great dentist, professional, friendly, talked through every stage, and, importantly for me, very patient and understood my anxiety.
— Anonymous
Verified review (2277102)
Review left 10 months ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thanks for taking the time to share your feedback following on from your recent visit to Honour Health Jesmond. We are so pleased to hear that our dentist explained the procedure clearly to you and you felt he was professional, friendly and put you at ease. We will pass on your kind comments. We hope to welcome you back again soon to our practice.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Very professional, kind dentist
Another lovely check up, I am becoming less nervous due to our very professional, kind dentist. Thank you.
— Gillian D
Verified review (2276270)
Review left 10 months ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Many thanks for taking the time to leave us feedback following on from your recent appointment at Honour Health Jesmond. We are delighted to hear you felt our dentist was professional, kind and helped to put you at ease. We will pass on your kind comments. We hope to welcome you back again soon to our practice.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Professional Dentist
Prompt appointment
Helpful reception
Professional Dentist
Thanks
— Anonymous
Verified review (2275709)
Review left 10 months ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Many thanks for taking the time to leave us feedback following on from your recent visit to Honour Health Jesmond. We are so pleased to hear you received a prompt appointment and that you found our staff helpful and professional. We hope to welcome you back again soon to our practice.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Hygienist
I saw Maria - Hygienist - for the first time. My July appointment was postponed with another Hygienist due to sick leave.
Maria was very friendly but also very professional. She ensured that I was comfortable in the chair ( I have back problems), providing me with a cushion for my head and ensuring that the angle of the tilt-back wasn't too steep so as to aggravate my Sciatica.
Very thorough treatment and very clear advice re problems identified, home care needed and her recommendations to dentist Mike for my follow-up appointment in October.
— Susan B
Verified review (2275434)
Review left 10 months ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Many thanks for taking the time to let us know your feedback following on from your recent visit to see our hygienist at Honour Health Jesmond. We are really pleased to hear that your felt our hygienist was friendly, professional and helped you to feel comfortable in the chair due to your back problems. We have noted your feedback about requesting your future appointments take place in our downstairs treatment rooms and we will pass this on to our reception team. Apologies for any inconvenience this may have caused you. We hope to welcome you back again soon to Honour Health Jesmond.
Overall, how was your experience of Honour Health Jesmond?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Excellent service
Excellent service, thank you
— Anonymous
Verified review (2274900)
Review left 10 months ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thanks for the great review - we are so pleased to hear you felt that you received excellent service during your treatment. We hope to welcome you back again soon to Honour Health Jesmond.
Overall, how was your experience of Honour Health Jesmond?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Check up
Check up today
— Angela K
Verified review (2274367)
Review left 10 months ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Many thanks for the 5 star review - we are delighted to hear you were pleased with the dental check up you received during your recent visit to Honour Health Jesmond. We hope to welcome you back again soon!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Very good service
Dentint was very professional and polite. I was seen on time and the service was very good.
— Luiza V
Verified review (2274167)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thanks for sharing feedback with us following on from your recent visit to Honour Health Jesmond. We are delighted to hear you found our dentist to be professional and polite during your recent visit and that you were pleased with the outcome and timeliness of the treatment you received. We hope to welcome you back again soon.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?