Excellent service, polite staff, appropriate waiting time
— Anonymous
Verified review (2267491)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Many thanks for taking the time to leave us feedback following on from your recent dental hygiene appointment at Honour Health Jesmond. We are pleased to hear you felt that you received excellent service and that our staff were prompt and polite. We hope to welcome you back again soon to our practice.
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Patient
Excellent advice
Everything was explained very well and excellent advice was given.
— Anonymous
Verified review (2266582)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thanks for taking the time to share feedback following on from your recent visit to Honour Health Jesmond. We are delighted to hear that the procedure was explained well to you and you felt the advice you received was excellent. We hope to welcome you back again soon to our practice.
Overall, how was your experience of our service?
Very good
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Patient
Extraction done quickly and painlessly
Came for the extraction of an old broken infected molar. All done quickly and painlessly. Excellent work.
— Anonymous
Verified review (2265941)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Many thanks for the great feedback - we are so pleased to hear the treatment for the extraction of your infected tooth was carried out quickly and painlessly. We hope to welcome you back soon to Honour Health Jesmond.
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Very good
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Patient
Treated with courtesy
It was fine. Treated with courtesy. Thorough check of oral health and guidance on how to improve my gum health.
— Anonymous
Verified review (2263779)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Many thanks for sharing your feedback with us. We are delighted to hear that you felt the appointment was thorough and you were treated with courtesy during your treatment. We hope to welcome you back to Honour Health Jesmond soon.
Overall, how was your experience of our service?
Very good
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Patient
Understanding of my fears
Mike and the team are always so patient and understanding of my fears. It really makes a difference. Thank you!
— Jeanette M
Verified review (2263617)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Many thanks for the great feedback - we are so pleased to hear you felt our dentist and the team were patient and made you feel ay ease. We hope to welcome you back again soon to Honour Health Jesmond.
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Patient
Prompt and efficient
Prompt and efficient service
— Anonymous
Verified review (2263570)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thanks for taking the time to leave us feedback. We are so pleased to hear you found your experience prompt and efficient. We look forward to welcoming you back soon to Honour Health Jesmond.
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Very good
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Patient
A composite repair
I had a composite repair done at Honour Health Jesmond and I can honestly say all the staff were extremely polite. (Original composite done elsewhere). I never leave reviews to be honest but I felt the service I had was excellent. The dentist I saw was super friendly and walked me through the options I had so I could make a fully informed decision on what was best for me. I would definitely return for future dental care. I was so stressed out over the situation so thank you for sorting the problem I had and for such a pleasant experience.
— Anonymous
Verified review (2263419)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thanks so much for the fantastic review! We are really pleased to hear you had a great experience when you visited us recently for your dental appointment. We're delighted you found our team friendly, polite and knowledgeable and you would return for future dental care. We hope to welcome you back again soon to Honour Health Jesmond.
Overall, how was your experience of our service?
Very good
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Patient
Was this treatment paid for privately, or on the NHS?
Private
My experience was outstanding
As always, my experience was outstanding in every way!
— Anonymous
Verified review (2263173)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Many thanks for taking the time to share your feedback. We are delighted to hear your felt your experience was outstanding - we will pass on your comments to the team. We hope to welcome you back soon to Honour Health Jesmond.
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Patient
Very patient & genuinely caring
Excellent dental practice - highly recommended. As a nervous patient I've been seen by 3 different dentists at this practice now, all have been excellent & I feel much more comfortable and confident each time I visit. My recent visits with Susan at Jesmond surgery have been exceptional & the treatment I've received has been brilliant. Susan is very patient & genuinely caring - she explains everything excellently and I feel very happy to have finally found a dentist I can trust. Many thanks
— Fiona H
Verified review (2263010)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thanks so much for the great review! We are so pleased to hear you would recommend our practice and that you have have felt at ease and more confident with each visit. We will pass on your kind comments to our dentist. We look forward to welcoming you back to Honour Health Jesmond.
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Patient
Review from Google
Long and uncomfortable but sensitively handled. J
— jeremy willoughby
T303455
Review left 11 months ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thanks for taking the time to leave us feedback - it's much appreciated! We hope to welcome you back again soon to our practice.
Review from Google
Fantastic service again. Hussam is an amazing dentist.
— Suzanne Bilbrough
T303892
Review left 11 months ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Many thanks for taking the time to leave us a review regarding your recent visit to Honour Health Jesmond. We are delighted to hear that you had a fantastic experience and will pass on your kind words to our dentist. We hope to welcome you back again soon to our practice!
Review from Google
All my experiences with this practice have been excellent. This time I got an emergency appointment the next day. I was seen promptly, received excellent treatment from a dentist who exuded calm, competent professionalism, putting me completely at ease. All was explained with clear images on a screen, and the treatment efficiently completed. Both he and all the other staff were friendly but efficient. Frankly, I could not wish for more from a dental practice.
— Jim Lowe
T303301
Review left 11 months ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thanks so much for taking the time to leave us feedback regarding your recent appointment at Honour Health Jesmond. We are pleased to hear you had an excellent experience and you managed to get an emergency appointment quickly. We hope to welcome you back to our practice soon.
Excellent treatment
Excellent treatment whilst having a filling
— Leslie I
Verified review (2262573)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thanks for taking the time to leave us a review - we are really pleased to hear you are happy with the treatment carried out when you visited Honour Health Jesmond recently for a filling. We hope to welcome you back again soon. Thank you!
Overall, how was your experience of our service?
Very good
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Patient
Treatment
The treatment was well carried out.
— Sandra C
Verified review (2262268)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thanks for the great feedback - we really appreciate it! We hope to welcome you back again soon to Honour Health Jesmond.
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Patient
Always explains everything as we go
My appointment was with Michael, who always explains everything as we go which is very reassuring
— Judith W
Verified review (2261464)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thanks for the great feedback! We are so pleased to hear your appointment with our dentist went well and everything was explained to you well. We hope to welcome you back soon to Honour Health Jesmond.
Overall, how was your experience of our service?
Very good
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Patient
Very professional
Always greeted warmly and told exactly what procedures are about to take place! Very professional.
— Anonymous
Verified review (2261321)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thanks for the great review! We are pleased to hear you felt the treatment you received by our dentist was very professional and you were informed about the procedures that took place during your treatment. We hope to welcome you back again soon to Honour Health Jesmond.
Overall, how was your experience of our service?
Very good
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Patient
My experience
Appointment 10-15, in at 10-05, pleasant, efficient, Good info
— John N
Verified review (2261221)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thanks for taking the time to leave us a review - we are delighted to hear you saw our dentist ahead of time and you felt you were provided with good information from our dentist. We hope to welcome you back again soon to Honour Health Jesmond.
Overall, how was your experience of our service?
Very good
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Professional
Was this treatment paid for privately, or on the NHS?
Private
Review from Google
This person left a star rating but no comment.
— RadiKal Queen Being
T302760
Review left 11 months ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thanks for the great review! We hope to welcome you back again soon to Honour Health Jesmond.
Great
Great service
— Anonymous
Verified review (2260745)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
We are delighted to hear you received great service during your recent treatment at Honour Health Jesmond. We hope to welcome you back again soon. Thank you!
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Patient
Wonderful
Wonderful caring dentist
— Anonymous
Verified review (2260716)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thanks for the great review, we really appreciate it! We hope to welcome you back again soon to Honour Health Jesmond.
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