Honour Health Jesmond

Excellent service

Excellent service - very professional but also very friendly staff

— Philip F

Verified review (2192776) Review left 1 year ago
This review was collected via email feedback service.

Reply from Honour Health Jesmond

We really appreciate you sharing your feedback regarding a recent visit to Honour Health Jesmond. We're so pleased to hear you felt that you received excellent service from our staff and hope to welcome you back again soon to our practice.

Overall, how was your experience of Honour Health Jesmond?

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

Which best describes you? Patient

Very satisfied

Very satisfied with the care received.

— Anonymous

Verified review (2192498) Review left 1 year ago
This review was collected via email feedback service.

Reply from Honour Health Jesmond

Thanks so much for your 5* review relating your recent visit to Honour Health Jesmond. We're pleased to hear that you were satisfied with the care received and hope to welcome you back again soon.

Overall, how was your experience of Honour Health Jesmond?

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

Which best describes you? Patient

Amazing staff

Amazing staff and orthodontist - I am always nervous and they put me at ease

— Anonymous

Verified review (2192048) Review left 1 year ago
This review was collected via email feedback service.

Reply from Honour Health Jesmond

Many thanks for sharing feedback with us regarding your recent visit to Honour Health Jesmond. We're really pleased to hear you had a great experience with your appointment and you felt at ease. We look forward to welcoming you back again soon to our practice.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

Which best describes you? Patient

Always recommend this practice

Overall the appointments and treatment received are as usual very good. Will always recommend this practice to anyone.

— Richard W

Verified review (2191801) Review left 1 year ago
This review was collected via email feedback service.

Reply from Honour Health Jesmond

Thank you for sharing your feedback with us regarding your recent visit to Honour Health. We're happy to hear that you were pleased with the dental hygiene treatment you received. We have taken onboard your comment regarding climbing the stairs to your appointment and we have made a note to try and allocate you a dentist/dental hygienist located on the ground floor going forward. We apologise for any inconvenience caused on this occasion. We hope to welcome you back to Honour Health Jesmond soon.

Overall, how was your experience of Honour Health Jesmond?

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

Which best describes you? Patient

Excellent

Excellent service

— Anonymous

Verified review (2191198) Review left 1 year ago
This review was collected via email feedback service.

Reply from Honour Health Jesmond

Thanks for taking the time to leave us a review regarding your recent visit to Honour Health Jesmond. We're delighted to hear you received excellent service and we hope to welcome you back to our practice again soon.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

Which best describes you? Patient

Efficient service

Very efficient service from trusted professionals

— Anonymous

Verified review (2189555) Review left 1 year ago
This review was collected via email feedback service.

Reply from Honour Health Jesmond

Thanks for sharing the positive feedback with us regarding a recent visit to Honour Health Jesmond. We're delighted to hear that you were pleased with the service you received during your visit. We hope to welcome you back again soon.

Overall, how was your experience of Honour Health Jesmond?

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

Which best describes you? Patient

Very positive experience

Very positive experience both from dentist and hygienist. Running late 20 mins but not an issue. To be expected.

— Susan B

Verified review (2189311) Review left 1 year ago
This review was collected via email feedback service.

Reply from Honour Health Jesmond

Many thanks for sharing your feedback with us following on from your recent visit to Honour Health Jesmond. We hope to welcome you back again soon.

Overall, how was your experience of Honour Health Jesmond?

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

Which best describes you? Patient

Excellent service

Excellent service, attention to issues and options for addressing issues.

— Gary S

Verified review (2188672) Review left 1 year ago
This review was collected via email feedback service.

Reply from Honour Health Jesmond

Many thanks for taking the time to submit feedback about your recent visit to Honour Health Jesmond. We're delighted to hear you received excellent service during your visit. We hope to welcome you back again soon.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

Which best describes you? Patient

Excellent

Excellent as always.

— Sandra W

Verified review (2188168) Review left 1 year ago
This review was collected via email feedback service.

Reply from Honour Health Jesmond

Thanks so much for your great review following on from your recent visit to Honour Health Jesmond. We look forward to welcoming you back again soon.

Overall, how was your experience of Honour Health Jesmond?

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

Which best describes you? Patient

Honour Health Jesmond

Excellent service!

— Anonymous

Verified review (2188107) Review left 1 year ago
This review was collected via email feedback service.

Reply from Honour Health Jesmond

Thanks for leaving us a 5 star review regarding your recent visit to Honour Health Jesmond. We're really pleased to hear you felt you received excellent service. We hope to welcome you back to our practice again soon.

Overall, how was your experience of Honour Health Jesmond?

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

Which best describes you? Patient

My experience

Excellent

— Anonymous

Verified review (2188020) Review left 1 year ago
This review was collected via email feedback service.

Reply from Honour Health Jesmond

Many thanks for sharing a great review of your experience at Honour Health Jesmond. We hope to welcome you back again soon.

Overall, how was your experience of Honour Health Jesmond?

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

Which best describes you? Patient

Hygienist appointment

Excellent service. First session with Maria as hygienist and was very happy with service.

— Stephen B

Verified review (2187782) Review left 1 year ago
This review was collected via email feedback service.

Reply from Honour Health Jesmond

Thanks for your feedback regarding your recent visit to Honour Health Jesmond - we're so pleased to hear you felt the hygiene appointment was excellent and you were happy with the service. We will pass on your kind feedback. We hope to welcome you back again soon.

Overall, how was your experience of Honour Health Jesmond?

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

Which best describes you? Professional

A very efficient service

I snapped a piece of my front tooth.
I was given a next day appointment.
I was given a very efficient service by Malcolm.
Thank you.

— John J

Verified review (2187336) Review left 1 year ago
This review was collected via email feedback service.

Reply from Honour Health Jesmond

Thanks very much for your great review. We're delighted to hear you managed to get an appointment quickly and felt you were given efficient service by our dentist. We hope to welcome you back again soon to our practice.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

Which best describes you? Patient

Review from Google

This person left a star rating but no comment.

— Arlene Ainsley

T263091 Review left 1 year ago
This review complies with Google's policies.

Reply from Honour Health Jesmond

Thanks for leaving us a 5 star review regarding your recent visit to Honour Health Jesmond. We really appreciate your feedback and we hope to welcome you back to our practice again soon.

Great experience

Brilliant dentist, brilliant hygienist, great experience

— Ross A

Verified review (2187077) Review left 1 year ago
This review was collected via email feedback service.

Reply from Honour Health Jesmond

Many thanks for the great review regarding a recent visit to Honour Health Jesmond. We're really pleased to hear you had a great experience with our dentist and hygienist. We hope to welcome you back again soon to our practice.

Overall, how was your experience of Honour Health Jesmond?

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

Which best describes you? Patient

Prompt, professional

Prompt, professional and courteous - as always

— Peter H

Verified review (2186719) Review left 1 year ago
This review was collected via email feedback service.

Reply from Honour Health Jesmond

Thanks very much for your feedback of Honour Health Jesmond. We're delighted to hear you had a great experience and found our staff prompt, professional and courteous. We hope to welcome you back again soon to our practice.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

Which best describes you? Patient

Review from Google

This person left a star rating but no comment.

— Gordon Reed

T262301 Review left 1 year ago
This review complies with Google's policies.

Reply from Honour Health Jesmond

Thanks for leaving us a 5 star review regarding your recent visit to Honour Health Jesmond. Your feedback is important to us and we appreciate the time taken to share your thoughts. We hope to welcome you back to our practice again soon.

I was seen promptly

Organising the appointment was very easy via the efficient reception staff. On the day of the appointment, I was seen promptly and on time. The dentist (Nico I think) and his dental nurse treated me with total respect and kindness and therefore my overall experience was very positive (even though I do not like going to the dentist !!) Thank you.

— Anonymous

Verified review (2184874) Review left 1 year ago
This review was collected via email feedback service.

Reply from Honour Health Jesmond

Thanks for the great review you shared regarding your recent visit to Honour Health Jesmond. We're delighted to hear you were seen promptly and your experience with our dentist Nico and his team was positive. We will pass on your details to the team. We look forward to welcoming you back to the practice again soon.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

Which best describes you? Patient

Teeth whitening treatment

Today I received teeth whitening treatment with Dr Matthew Quigley at the Honour Dental Health practice. He had planned my dental care management on my last visit and had explained the best possible treatment based on my issues. He also emailed the plan to me explaining the rationale for it in detail. I found that very helpful as I could go over it again for my understanding.
I found him a very professional dental surgeon with good clinical knowledge and good surgical skills. He is courteous, gentle and well mannered. I will be having the rest of the treatment in stages as explained by him.
The staff at the practice, receptionist and nursing, are very helpful and friendly and make the appointments experience more comfortable.
The location of the practice is very central and easy to travel. The environment is very well kept and is professionally maintained.

— Leena P

Verified review (2184857) Review left 1 year ago
This review was collected via email feedback service.

Reply from Honour Health Jesmond

Thank you for the great review of Honour Health Jesmond! We're really pleased to hear you were happy with your teeth whitening experience, our dentist Dr Matthew Quigley as well as the rest of the team. We will pass on your feedback to the team. We look forward to welcoming you back to our practice again soon.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

Which best describes you? Patient

Was this treatment paid for privately, or on the NHS? Private

Very good service

Very good service. Both dentist and hygienist were pleasant and professional

— Anonymous

Verified review (2182799) Review left 1 year ago
This review was collected via email feedback service.

Reply from Honour Health Jesmond

Thanks so much for the great feedback. We're delighted to hear you felt the dentist and hygienist were pleasant and professional during your recent visit to Honour Health Jesmond. We hope to welcome you back to our practice soon.

Overall, how was your experience of our service? Good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

Which best describes you? Professional