I visited with my elderly father and he was treated with great care and respect. Mike Peterson did some immediate and welcome repair work but also identified an impending problem. Solutions were presented and discussed. Overall an excellent visit. Thank you to the whole team!
— Anonymous
Verified review (2424960)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you for taking the time to share your experience. We’re so pleased your father was well looked after and that everything was explained clearly. Your kind words mean a great deal to the whole team.
Overall, how was your experience of our service?
Very good
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Next of kin
Was this treatment paid for privately, or on the NHS?
Private
Honour Health Jesmond
Pleasant, informative and helpful
— Anonymous
Verified review (2424163)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you for your lovely review. We’re glad you had a positive experience and found everything clear and helpful during your appointment.
Overall, how was your experience of our service?
Very good
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Which best describes you?
Professional
Make you feel comfortable
It was a warm welcome from Rebekah and her assistant and together with their ability to make you feel comfortable, it was a pleasant appointment
— Anonymous
Verified review (2423969)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you for your lovely feedback. We’re so pleased to hear that Rebekah and her nurse made you feel welcome and comfortable throughout your appointment.
Overall, how was your experience of our service?
Very good
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Which best describes you?
Patient
Excellent service
Excellent service as expected from start to finish. Even though it was an emergency appt time was taken to fit me in at the earliest opportunity
— Anonymous
Verified review (2423816)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you for your kind review. We’re delighted to hear you were pleased with the service and that everything was handled smoothly.
Overall, how was your experience of Honour Health Jesmond?
How satisfied are you with the appointment waiting time?
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Which best describes you?
Patient
I feel more confident to smile
My experience at Honour Health Jesmond, has been nothing more than amazing! They have really helped me to get my teeth to a way that I feel more confident to smile and show teeth. The staff are very friendly and helpful, and the appointment wait times are very quick. I couldn’t thank them enough for how much confidence they have given me with my smile.
— Anonymous
Verified review (2423808)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you for your great feedback. We’re delighted to know you’ve had such a positive experience and are feeling more confident in your smile.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Review from Google
Excellent service from start to finish. Super friendly staff, professional care and a very clean and calming environment. Simply the best!
— Aisling Reilly
T410794
Review left 2 months ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you so much for your wonderful review. We’re delighted to hear you had such a positive experience from start to finish.
My experience
Very matter of fact visit, for a 6 month checkup. I told the dentist the problem, he investigated, gave me the options and I made my mind up, about the filling required. Very business like and professional attitude. Left in no doubt what was going to happen and I organised another appointment to sort things out.
— Malcolm R
Verified review (2423664)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you for your feedback. We’re pleased to hear you felt well informed and that everything was explained clearly throughout your visit. We look forward to seeing you again for your next appointment.
Overall, how was your experience of our service?
Very good
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Which best describes you?
Patient
Review from Google
This person left a star rating but no comment.
— mohammadali rezazadeh
T410443
Review left 2 months ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you so much for your 5-star review. We’re delighted you had such a great experience with our team and really appreciate you taking the time to share your feedback.
Excellent and professional service
Cancelation appointment for urgent care. Excellent and professional service this morning. Fabulous dentist.
— Vito S
Verified review (2422752)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
We really appreciate your kind comments. It’s wonderful to hear that you felt well looked after and were happy with the care provided by our team.
Overall, how was your experience of our service?
Very good
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Patient
Very reassuring and professional
Had a check up with Susan, she is very reassuring and professional. I had a few questions which she answered fully.
— Anonymous
Verified review (2422607)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you for your lovely feedback. We’re so pleased to hear that Susan made you feel reassured and well looked after during your check-up. We’ll be sure to pass on your kind comments to her.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Professional
Was this treatment paid for privately, or on the NHS?
Private
Made me feel very comfortable
Great, professional, made me feel very comfortable
— Anonymous
Verified review (2421108)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you so much for your kind review. We’re delighted to hear that you felt comfortable and well looked after during your visit.
Overall, how was your experience of Honour Health Jesmond?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
My experience
Efficient and professional
— Anonymous
Verified review (2419932)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you for your lovely review. We’re so pleased to hear you found our team efficient and professional. We really appreciate your feedback and look forward to seeing you again.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Review from Google
Great dental surgery. Susan puts you at ease. Everyone are friendly and helpful
— Neil Corney
T408211
Review left 2 months ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you for your lovely feedback. We’re so pleased you feel at ease with Susan and find the whole team friendly and helpful.
Great dentist
Great dentist, couldn’t be more satisfied
— Anonymous
Verified review (2419418)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thanks so much for your lovely review. We’re glad you had such a positive experience with the team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Review from Google
I had a great session with Maria once again this morning. She is always very welcoming, professional and warm.
Keep up the great work. Thank you.
— Ash D
T408212
Review left 2 months ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you for your kind feedback. We’re so pleased you had another great experience with Maria.
An extraction
Have just had an extraction. Whilst this was never going to be a pleasant experience, it went as well as possible and the dentist has done a good job. He is experienced and skilled.
— Anonymous
Verified review (2419289)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you for your kind feedback. We’re pleased you had a positive experience with our team.
Overall, how was your experience of Honour Health Jesmond?
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Patient
Clearly explained
Well cared for and clearly explained.
— Maureen H
Verified review (2419270)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you for your feedback. We’re pleased you felt supported throughout your visit.
Overall, how was your experience of our service?
Very good
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Patient
Explained everything very well
Dr Hussam was very patient and explained everything very well. One of the best dentists I have met
— Anonymous
Verified review (2418253)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you for your lovely feedback. We’re delighted to hear Hussam was so patient and clear in explaining everything.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Nice to be seen immediately
Very efficient. Nice to be seen immediately. Dentist friendly and caring. No complaints.
— Anonymous
Verified review (2418180)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you for your kind feedback. We’re glad you were seen promptly and had a positive experience with the team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Emergency care
Excellent emergency care from all staff involved, receptionist through to dentist.
— Geoffrey B
Verified review (2417953)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you for your kind feedback. We’re really pleased you received excellent care from the whole team during your visit.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
