Susan is just so kind and gentle and I trust her advice as to the best treatment. I very much appreciate the way a member of staff always collects the patient from the waiting area.
— Amanda D
Verified review (2079230)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to provide feedback about your experience at Honour Health Jesmond. We will pass your kind words to Susan and we look forward to seeing you again soon.
Overall, how was your experience of our service?
Very good
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Patient
Great service
Great service. Always friendly and kind. Never judgmental and always professional.
— Annabella D
Verified review (2079048)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you so much for taking the time to review us - we really appreciate your feedback.
Overall, how was your experience of our service?
Very good
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Patient
Focused on achieving the best result
Dentist Mina Gerges has done a marvellous job with greatly improving my temporary dentures. Very much looking forward to the chromium denture which is currently being made.
Mina has been attentive, careful and focused on achieving the best result. I've felt completely comfortable throughout this process, which I can honestly say, has been painless. And on more than one occasion have almost fallen asleep whilst lying back on the dentist's chair.
— Marcia J
Verified review (2078960)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you so much for taking the time to review your experience at Honour Health Jesmond. We are so glad that you have felt comfortable throughout your treatment and we will pass your kind words to Mina. We look forward to seeing you at the practice again soon.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Review from Google
This person left a star rating but no comment.
— matthieublande
T209716
Review left 1 year ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you very much for your 5 star rating of Honour Health Jesmond.
Wonderful service
Wonderful, prompt, efficient and friendly service.
— Emma N
Verified review (2077428)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you so much for reviewing Honour Health Jesmond. This is lovely to hear!
Overall, how was your experience of our service?
Very good
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Patient
Excellent staff
Excellent staff, very professional.
— Oana B
Verified review (2077400)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review us. We really appreciate it.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Patient
Review from Google
A very professional, very comfortable experience
— Steve Weddell
T209366
Review left 1 year ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you very much - we really appreciate your feedback.
Professional, efficient
Professional, efficient and pleasant surgery.
— Anonymous
Verified review (2076672)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Patient
Superb treatment
Fabulous! Superb treatment. Kept me informed throughout and provided specific routine to follow at home to maintain results. Thank you so much.
— Annette K
Verified review (2076059)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
You are very welcome. Thank you for taking the time to review your experience at Honour Health Jesmond - we really appreciate your feedback.
Overall, how was your experience of Honour Health Jesmond?
How satisfied are you with the appointment waiting time?
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Patient
The best dentist I have been to
Honour Health is the best dentist I have been to, dentist very good and helpful and does a very good job, thank you.
— Maureen Y
Verified review (2075314)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
You are very welcome. Thank you so much for your kind words - they are much appreciated.
Overall, how was your experience of our service?
Very good
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Patient
Excellent advice, friendly
Very helpful experience. First visit to this dentist, after many years of attending practice and meeting other dentists. Excellent advice, friendly. Dental nurses were courteous too.
— Anonymous
Verified review (2075271)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review us. We really appreciate your feedback.
Overall, how was your experience of Honour Health Jesmond?
How satisfied are you with the appointment waiting time?
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Patient
Efficient service
Very good, efficient service. Friendly staff.
— Anonymous
Verified review (2075168)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much.
Overall, how was your experience of our service?
Very good
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Patient
Excellent service
Excellent service throughout.
— Richard A
Verified review (2074753)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you!
Overall, how was your experience of our service?
Very good
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Patient
An emergency appointment
Excellent, I'm a terrible dental patient and needed an emergency appointment after cracking a tooth. I got an appointment within 48 hours. I got the tooth cleaned and a temp filling pending a full repair once the tooth settled. I have rebooked as a private patient to complete the treatment.
My dentist was very understanding, took time to explain what was going to happen, told me what was wrong with the tooth and how he was going to repair it. To sum the dentist in 3 words, informative, patient and efficient.
— Anonymous
Verified review (2074294)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you so much for taking the time to review your experience at Honour Health Jesmond. We really appreciate your feedback and look forward to progressing your treatment with you.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Thorough, gentle
Michael Peterson has been our dentist for quite a few years now. We think he does an excellent job. Thorough, gentle, & pragmatic. He always gives us well considered advice.
— Peter C
Verified review (2073510)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you so much for taking the time to review Honour Health Jesmond. We really appreciate your feedback and will pass you kind comments to Michael. We look forward to seeing you at the practice again soon.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Excellent clinical care
Excellent clinical care from a very professional and friendly team.
— Anonymous
Verified review (2073196)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much.
Overall, how was your experience of Honour Health Jesmond?
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Patient
Review from Google
Great dentist sue and dental nurse. Very professional and understanding
— Gillian Colden
T207695
Review left 1 year ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review Honour Health Jesmond. We really appreciate your feedback.
My experience
Check up.
— Lavinia M
Verified review (2072484)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for your 5 star rating of Honour Health Jesmond - we really appreciate it.
Overall, how was your experience of Honour Health Jesmond?
How satisfied are you with the appointment waiting time?
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Patient
Seen promptly
Pleasant and polite reception staff. Seen promptly. No complaints at all.
— Anonymous
Verified review (2072141)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you so much for your review.
Overall, how was your experience of our service?
Very good
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Which best describes you?
Patient
Review from Google
Had an emergency appointment next day as half a tooth fell out. Was seen promptly and given a temporary filling. Couldn’t have wished for more kind and gentle treatment. Thank you xx
— Margaret Moran
T207553
Review left 1 year ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you so much for your recommendation of Honour Health Jesmond. We really appreciate your feedback.