I was unfortunately half an hour late, for my appointment, due to a family crisis, but they kindly managed to fit me in.
— Karen T
Verified review (2058155)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you for reviewing Honour Health Jesmond. We are so pleased we could help and we hope all is well. We look forward to seeing you at your next visit.
Overall, how was your experience of our service?
Very good
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Patient
Review from Google
As usual, excellent dental care provided by genuinely lovely and highly skilled people! Very calm and assured experience
— Andrew Taylor
T201785
Review left 1 year ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you very much for reviewing Honour Health Jesmond! We really appreciate your feedback and will pass it on to the team. Thank you!
Brilliant
Brilliant in all respects!
— Anonymous
Verified review (2058091)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much!
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Patient
Excellent dental service
Honour Health is an excellent dental service. Other services are available here.
— Kathleen D
Verified review (2057831)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for your 5 star review of Honour Health Jesmond.
Overall, how was your experience of our service?
Very good
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Patient
Excellent
Saw dental nurse - excellent.
— Anonymous
Verified review (2057082)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much.
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Patient
Treated me compassionately
I have mobility issues, and was dealt with understanding from first call to reception with a specific request to have my treatment on my initial visit, rather than having to return after a check-up. Helen Collins understood my concerns and treated me compassionately, explaining the outcome of my examination. She performed the necessary treatment there and then saving me having to return. All is well.
— Sue D
Verified review (2056405)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you for reviewing your experience at Honour Health Jesmond. We are so pleased that you felt you were understood and treated compassionately. We will pass your kind comments to our dentist Helen. Thank you.
Overall, how was your experience of Honour Health Jesmond?
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Patient
Hygienist
Appointment only for hygienist today. My mouth was thoroughly examined, advice given on keeping my teeth/mouth healthy. My teeth were scaled and cleaned. Given opportunity to ask questions.
— Anonymous
Verified review (2056177)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you for reviewing your hygienist appointment at Honour Health. We really appreciate your feedback.
Overall, how was your experience of our service?
Very good
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Patient
Review from Google
Staff always friendly with clear explanation of problem and treatment plan.
— Ethel
T200367
Review left 1 year ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you very much for your review of Honour Health Jesmond. We really appreciate your feedback.
Fantastic dentist
Absolutely fantastic dentist. Felt like they really took the time to listen to issues and explain things clearly. Definitely requesting them in future!
— Elinor B
Verified review (2056040)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for reviewing your experience at Honour Health Jesmond. We really appreciate your feedback and look forward to seeing you again soon!
Overall, how was your experience of our service?
Very good
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Patient
Fab dentist
As always given a warm welcome. Fab dentist and super efficient staff.
— Anonymous
Verified review (2055960)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much.
Overall, how was your experience of our service?
Very good
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Professional
Review from Google
Unfortunately I somehow failed to post my review below when I wrote it which was 8 December “I have been with the practice for years as an NHS patient and the support is first class whether it’s routine checkups or (like today) a repair. All the staff are very helpful and supportive.
I had chipped my 2 front upper teeth and needed a repair urgently. My dentist and assistant were excellent.
The repair is first class totally invisible.
Sorry there aren’t any pics, I’m a bit shy.”
My follow up appointment was today and once again my dental team were fantastic in continuing the treatment to restore my teeth. I can’t praise them enough and look forward to my next appointment to complete the restoration.
— Jack Taylor
T199831
Review left 1 year ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review Honour Health Jesmond - and for your loyalty to the practice over the years. We really appreciate your feedback and look forward to seeing you again soon.
Review from Google
Excellent service, thanks
— Ali G
T199832
Review left 1 year ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
You are very welcome. Thank you very much for taking the time to review your experience at Honour Health Jesmond. We are glad to read that you felt reasssured by our dentist Hussam and we will pass on your kind comments. Thank you.
Great service
Great professional service as always.
— Ann H
Verified review (2055341)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much.
Overall, how was your experience of Honour Health Jesmond?
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Patient
Excellent dentistry staff
Excellent dentistry staff again. Friendly and professional at all times I was in the surgery.
— George C
Verified review (2055335)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for reviewing your experience at Honour Health Jesmond. We really appreciate your feedback and look forward to seeing you again soon.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Honour Health Jesmond
Michael is a true asset to your company.
— Julie N
Verified review (2055260)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much - we agree!
Overall, how was your experience of our service?
Very good
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Patient
Urgent appointment
Sought an urgent appointment and was seen within 24 hours. Received an informed consultation and treated with kindness and had a good rapport with the dentist. I enjoy visiting my dentist.
— Sharon Y
Verified review (2055115)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for your review of your experience at Honour Health Jesmond. We are pleased to have been able to provide help for you quickly. If you require anything further, please do not hesitate to contact us.
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Patient
Check up & hygienist
Not a long wait, check up & hygienist appointments ran one after the other.
— Anonymous
Verified review (2054484)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you for your review of Honour Health Jesmond.
Overall, how was your experience of our service?
Very good
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Patient
Review from Google
I always find Honour Health Dental Practice at Jesmond to be very efficient , helpful and friendly. Today I visited my new Dentist, Matthew, who gave me very good advice, as did my Dental Hygienist. All in all, a very pleasant and reassuring visit to an excellent Practice.
— Jean Barr
T199245
Review left 1 year ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
You are very welcome. Thank you very much for taking the time to review Honour Health Jesmond. We really appreciate your feedback and look forward to seeing you at the practice again soon.
A lovely experience
Had a hygiene clean today (27.08.24) and had a lovely experience with the lady who did my clean. She was very gentle and attentive. I’ve had a couple of cleans from a different hygienist and although she did leave my teeth clean, she wasn’t as gentle and the experience wasn’t as nice. So I’d recommend who I had today! Thank you.
— Anonymous
Verified review (2054325)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
You are very welcome! Thank you very much for taking the time to provide feedback about your experience at Honour Health Jesmond. We really appreciate your review.
Overall, how was your experience of our service?
Very good
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Patient
Friendly and sympathetic dentist
Excellent, friendly and sympathetic dentist and professional support staff.
— Anonymous
Verified review (2054232)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for your feedback - we really appreciate it.
Overall, how was your experience of Honour Health Jesmond?
How satisfied are you with the appointment waiting time?
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