Verified review (2047430)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Emergency appointment
Managed to get an emergency appointment on the day I rang as I had a terrible toothache. Staff were very friendly.
— Anonymous
Verified review (2047175)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for your 5 star review - we are pleased to have been able to help you quickly and appreciate your feedback.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Review from Google
Just had a superb filling done by Honour Health.
Such a pleasant and calm atmosphere in the surgery, I nearly went to sleep whilst having the old filling cleaned out.
A very thorough professional job, and definitely no pain, or hassle.
Well deserved 5 stars.
Many thanks indeed,
AlanC
— Alan Coxon
T194287
Review left 1 year ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you very much for your recommendation! We really appreciate it.
Honour Health Jesmond
Very efficient, everything clearly explained.
— Anonymous
Verified review (2045150)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much.
Overall, how was your experience of our service?
Good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Honour Health Jesmond
Gulshan was lovely as always and included me in decisions/treatment.
— Jagdip C
Verified review (2045048)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for your review. We will pass your kind comments to Gulshan and we look forward to seeing you again soon.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Honour Health Jesmond
Service as good as ever.
— Anonymous
Verified review (2044977)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much!
Overall, how was your experience of Honour Health Jesmond?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Very impressed
First visit at this dentist for a routine checkup and was very impressed. The staff were really friendly and efficient. My appointment started exactly on time, which I appreciated. Easy to get the appointment booked.
— David O
Verified review (2044515)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you for taking the time to review your visit - and welcome to Honour Health! We are glad you found the appointment easy to book and we will pass your kind comments to our team. We look forward to seeing you at the practice again soon.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Excellent service
Excellent service provision.
Efficient reception staff. Friendly dentist who explained everything really well.
Thorough review.
I’ve been coming to this dental practice for years and will continue to do so.
— Paula D
Verified review (2044509)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review Honour Health. We really appreciate your loyalty to the practice and we look forward to seeing you again soon.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Thank you so much
Andrew was very professional and very understanding, I am an extremely anxious patient. Thank you so much for the support.
— Anonymous
Verified review (2044440)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
You are very welcome. Thank you for taking the time to review your experience at Honour Health. We really appreciate your feedback.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Excellent treatment
The dentist (Susan) provides excellent and professional dental treatment.
— Anonymous
Verified review (2043813)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for reviewing your experience at Honour Health. We really appreciate your feedback and will pass your kind comments to Susan.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
n excellent experience
My 3 monthly visit to see the hygienist was an excellent experience. Samantha is very competent and the cleaning and polish she did was very professional and then she explained in a positive way anything that can improve the way I clean my teeth.
— Anonymous
Verified review (2043678)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for reviewing your hygienist appointment at Honour Health. We are so glad to read that you had an excellent experience and we will pass your kind comments to our hygienist Samantha.
Overall, how was your experience of Honour Health Jesmond?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Lovely staff
Lovely staff and I always feel well looked after.
— Phillip M
Verified review (2043454)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
We are so pleased to read this - thank you.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Incredibly courteous and professional
I’m very happy with the level of care that I receive from Honour Health, Jesmond. I have been a patient here for many years, and despite the increasing demands on staff over the years, they have always been incredibly courteous and professional, from first being greeted by reception to sitting in the chair. I really can’t recommend any improvements in the service.
In the last year or so, with thanks to the advice and support from the dental staff at the practice, I’ve managed to control and maintain my oral health, which is something that previously has been challenging.
— Neil R
Verified review (2043422)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you so much for reviewing Honour Health - and for your loyalty to the practice for many years. We really appreciate your feedback and we look forward to welcoming you to the practice again soon.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Review from Google
This person left a star rating but no comment.
— stephen calvert
T193019
Review left 1 year ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you for your 5 star rating!
Review from Google
I went in for my first dental hygiene appointment and was made to feel really welcome and comfortable. The procedure went really quick and my teeth are feeling miles better now. Thanks again so much
— Danny Sanders
T192831
Review left 1 year ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
You are very welcome. Thank you for reviewing your dental hygiene appointment at Honour Health Jesmond. We are so glad you were happy with your patient experience and with your treatment. We will pass your kind comments to the team.
Friendly, professional
Very friendly and professional staff.
— Christine R
Verified review (2042050)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much.
Overall, how was your experience of Honour Health Jesmond?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Review from Google
An absolutely amazing team at honour health! They all go above and beyond to meet your needs and do the best they can whilst making you feel as comfortable as possible throughout any dental work I've received.
Gulshan has been my dentist for a few years now and not only is she professional but aims to give you the best plan in order to suit each individuals needs and reach their expectations best she can. She builds a great patient rapport and is honest as she can be with you all whilst working extremely hard to finish and make the work she does worth it.
Overall the whole team really do deserve that 5 stars and more for all they do! If anything they definitely have well and truly kept a smile on my face for all that they do. I couldn't thank them all enough!
— Jennifer Gwynnette
T192415
Review left 1 year ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
You are very welcome! Thank you so much for your lovely review of Honour Health.
We are so pleased that you have felt comfortable during your treatments and that you have enjoyed your experience with us.
We really appreciate your feedback and will pass your kind comments on to our dentist Gulshan and to the team. They'll be thrilled!
We look forward to seeing you at the practice again soon. Thank you!
Honour Health Jesmond
All perfect, no problems and helpful as always.
— Rebecca W
Verified review (2041656)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much!
Overall, how was your experience of Honour Health Jesmond?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Review from Google
This person left a star rating but no comment.
— Catherine Brown
T192416
Review left 1 year ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you very much for your five star rating of Honour Health!
A pleasant experience
Makes going to the Dentist a pleasant experience.
— Nuala B
Verified review (2040720)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
That's great to hear! Thank you very much for reviewing Honour Health.
Overall, how was your experience of Honour Health Jesmond?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
