Verified review (1987529)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Great dentist
I feel so relaxed at this dentist. The equipment is bang up to date and my particular dentist gives me great confidence and explains everything.
— Anonymous
Verified review (1987516)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much - we are so pleased to hear that you feel relaxed when you visit us. Helping patients to feel comfortable at the dentist is one of our top priorities!
Overall, how was your experience of Honour Health Jesmond?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Filling
Very professional and friendly, was very at ease.
— Martin R
Verified review (1987041)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you - we are so pleased that you felt at ease during your visit to Honour Health.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Good service
Always a good service here, they look after my teeth well and involve me in decisions.
— Anonymous
Verified review (1984847)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you so muh for your 5 star rating!
Overall, how was your experience of Honour Health Jesmond?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
First-class
Had an appointment I’d dreaded for a nerve root canal - made to feel completely at ease - almost fell asleep in the chair, so relaxed.
— Caren M
Verified review (1984437)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Hi Caren - we are so glad you felt at ease in your appointment. It's our number one priority to help our patients feel comfortable in the dental chair. Thank you very much for taking the time to review us and we look forward to seeing you at Honour Health again soon.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Professional
Was this treatment paid for privately, or on the NHS?
Private
Review from Google
This person left a star rating but no comment.
— Natalie Webster
T163056
Review left 2 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you very much for your 5 star rating!
Hygienist Teeth Cleaning
After a bad experience of having a tooth out and needing antibiotics the hygienist was absolutely great she was professional, and friendly very gentle and caring whilst giving my teeth a really good clean she explained what she had done and how to continue my dental hygiene.
I would say she is a huge asset to the Honour team
— Anonymous
Verified review (1983225)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you so much for your kind comments. We are so pleased that you were satisfied with your hygiene appointment and will pass your feedback on to our hygienist.
Overall, how was your experience of Honour Health Jesmond?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Check up with Michael Peterson
Good pre appointment contact. The appointment was on time. Michael Peterson was very thorough in his examinations and any problems that were arising were clearly explained with alternative scenarios.
— Mandy P
Verified review (1983071)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you so much for your comments Mandy. We will pass your feedback to Mike and look forward to seeing you at your next visit.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Review from Google
Ist class professonal service had an issue with my teeth, left message over weekend, then got call on Monday morning before 9am, emergency appointment at 11am..all sorted by 11.30am. Big thank you to all involved..
— Peter Ferguson
T162688
Review left 2 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you so much for your 5* Rating Peter and you kind comments I am so pleased to read we were able to arrange an emergency appointment so efficiently for you. We really appreciate your feedback.
Check-up and clean
Thorough and well explained examination by dentist with advice for gum care. Careful and thorough scale and polish by the friendly hygienist again with advice on gum health.
— Shirley M
Verified review (1981468)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear you had a thorough and well-explained examination from your dentist and a careful and thorough scale and polish from your friendly hygienist as normal. We really appreciate your feedback Shirley and I will pass your kind comments on to our team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Review from Google
Susan is an excellent dentist who makes you feel totally at ease. Would highly recommend
— Tracey H
T162480
Review left 2 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how your dentist Susan is excellent and makes you feel totally at ease each time you visit her. We really appreciate your feedback Tracey and I will pass your kind comments on to Susan and our team.
Treatment plan
Hussam took time to explain all the options available. He was knowledgable and gave good advice.
— Anonymous
Verified review (1979709)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how your dentist Hussam was knowledgeable, gave good advice and took the time to explain all the options available at your recent appointment with him. We really appreciate your feedback and I will pass your kind comments on to Hussam and our team.
Overall, how was your experience of Honour Health Jesmond?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Review from Google
This person left a star rating but no comment.
— Jane Shiel
T162401
Review left 2 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you so much for your 5* Rating Jane
Very patient, explaining all options
Just a check up but as usual Andrew put me at my ease and was very patient, explaining all options for my future treatment.
— Marion S
Verified review (1978744)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear as usual your dentist Andrew put you at ease and was very patient, explaining all the options for your future treatment. We really appreciate your feedback Marion and I will pass your kind comments on to Andrew and our team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Review from Google
I was very happy with the services.
— Ghislaine Blaga
T161944
Review left 2 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear you were very happy with the services provided on your recent visit with us. We really appreciate your feedback Ghislaine and I will pass your kind comments on to our team.
Good check up.
My check up is usually once a year now it is always good.
— Eileen F
Verified review (1978323)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how your annual check ups with us are always good. We really appreciate your feedback Eileen and I will pass your kind comments on to our team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Replacement filling
The options for treatment were fully explained to me and the treatment was carried out considerately, competently and successfully.
— Peter J
Verified review (1977590)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how your treatment was fully explained and carried our considerately, competently and successfully at your recent visit with us. We really appreciate your feedback Peter and I will pass your kind comments on to our team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Friendly, Reassuring and Supportive.
I am going to be honest, I'm petrified of the dentist, I've only had traumatic experiences in the past but since joining Honour Health the staff, in particularly Sam and Hussain, have been super reassuring, empathetic and patient, they help to calm and reassure me and the procedures go smoothly and pleasantly, it's a whole different experience than I'm used to. They also help to explain and advise, ensuring I'm doing the best for my teeth and gums and it shows.
— Anonymous
Verified review (1977432)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear since you have joined our practice your dentist Hussam and hygienist Sam have helped your dental anxiety by being super reassuring, empathetic and patient reassuring your appointments go smoothly and pleasantly for you. We really appreciate your feedback and I will pass your kind comments on to Hussam, Sam and our team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Patient, professional & caring
I’ve had Michael as my dentist for quite a number of years now and I’m always made to feel comfortable and relaxed when receiving treatment. Michael’s patience and professionalism ‘nagging’ me to take care of my teeth and gums has paid dividends. I leave the surgery, following every visit, confident, that I have received the best dental care possible.
— David C
Verified review (1977189)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how you leave our surgery following every visit, confident and that you have received the best dental care possible from your dentist Michael who you have seen for a number of years now. We really appreciate your feedback David and I will pass your kind comments on to Michael and our team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Very attentive to your needs
Excellent service. Very attentive to your needs. Short waiting time.
— Edwin R
Verified review (1976723)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how you received an excellent service following your recent appointment with us. We really appreciate your feedback Edwin and I will pass your kind comments on to our team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
