I've recently had quite a lot of dental work done, some of which I was dreading! I needn't have worried. Susan is calm reassuring and professional - she did a wonderful job and also calmed my anxieties.
— Jane S
Verified review (1966647)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how your dentist Susan did a wonderful job with your treatment and by being calm, reassuring and professional helped calm your anxieties throughout your appointment with her. We really appreciate your feedback Jane and I will pass your kind comments on to Susan.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Good advice
As ever, a thorough check-up from Michael with good advice on dental hygiene and about gum and individual tooth issues.
— Malcolm H
Verified review (1966234)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear as ever you received a thorough check up from your dentist Michael who gave you good advice throughout your appointment with him. We really appreciate your feedback Malcolm and I will pass your kind comments on to Michael and our team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Excellent service
Excellent service from Andrew as always.
— Anonymous
Verified review (1965711)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how as always your dentist Andrew provided you with an excellent service. We really appreciate your feedback and I will pass your kind comments on to Andrew.
Overall, how was your experience of Honour Health Jesmond?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Professional
Review from Google
Very good service.
— Yan Zeng
T159460
Review left 2 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you for your 5* Rating and your kind comments
Excellent as usual
Michael listened to me and answered my questions satisfactorily.
The nurse was pleasant and seemed efficient.
No problems.
— Kathleen K
Verified review (1965278)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how your dentist Michael listened and was able to answer all your questions throughout your appointment with him and his pleasant and efficient dental nurse. We really appreciate your feedback Kathleen and I will pass your kind comments on to Michael and our team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Check up
Useful information re dental care, good use of photos to explain any issues with teeth and options to consider.
— Anonymous
Verified review (1965262)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you so much for your 5* Rating and kind comments which I will pass on to our team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Excellent treatment
As always Andrew was efficient, charming and very capable.
— Richard A
Verified review (1964956)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear as always your dentist Andrew was efficient, charming and very capable following your recent visit with him. We really appreciate your feedback Richard and I will pass your kind comments on to Andrew.
Overall, how was your experience of our service?
Good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Scale and polish
Excellent service and advice. Friendly, welcoming staff.
— Andrew H
Verified review (1964862)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear you received an excellent service and advice from our friendly welcoming team at your recent visit with us. We really appreciate your feedback Andrew and I will pass your kind comments on to our team.
Overall, how was your experience of Honour Health Jesmond?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Dental Check-up
Quick, easy, and professional experience, made to feel at ease during the process. Kind and courteous. Thank you.
— Mary C
Verified review (1964389)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear you had a quick, easy and professional experience, which made you feel at ease throughout your visit with us. We really appreciate your feedback Mary and I will pass your kind comments on to our team.
Overall, how was your experience of Honour Health Jesmond?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Review from Google
Very professional and well organised. Both Dentist and Hygienist were very pleasant and patient, will go again!
— Glyn Williams
T159181
Review left 2 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear you will visit us again following your very professional and well-organised experience from your very pleasant and patient Dentist and Hygienist. We really appreciate your feedback Glyn and I will pass your kind comments on to our team.
Review from Google
Thorough, thoughtful and efficient.
— Y C
T159071
Review left 2 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you so much for your 5* Rating Yukako
Tooth pain
Thought the dentist was thorough, kind, clear, and patient. Really impressed.
— Anonymous
Verified review (1962333)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear you are really impressed following your visit with your kind, patient and thorough dentist. We really appreciate your feedback and I will pass your kind comments on to our team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
A very nice dentist
Very helpful reception staff.
Andrew is a very nice dentist with very professional approach. Through examination and great advice on dental care and hygiene
Dental nurse very helpful too.
— Anonymous
Verified review (1962222)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how your dentist Andrew is very nice with a professional approach and how helpful his dental nurse and our reception team were on your recent visit with us. We really appreciate your feedback and I will pass your kind comments on to Andrew and our team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Routine check-up
I’m very happy with the friendly snd professional check-up with my dentist. I value the continuity of care with the same dentist. The advice is excellent. A most valuable practice.
— Anonymous
Verified review (1962147)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how your dentist is friendly and professional who gives excellent advice. We really appreciate your feedback and I will pass your kind comments on to our team.
Overall, how was your experience of Honour Health Jesmond?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Review from Google
Quick appointment for a bit of an emergency. Lovely dentist that makes you feel comfortable not anxious.
— Margaret Smith
T158545
Review left 2 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear your lovely dentist makes you feel comfortable and not anxious throughout your visit with us. We really appreciate your feedback Margaret and I will pass your kind comments on to our team.
Temporary denture
I saw a new dentist at the practice today for a temporary denture to be made as going to have a front tooth removed soon. He was excellent and very patient with me and explained the procedure throughout.
— Caroline N
Verified review (1960057)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how your dentist was excellent, very patient and explained the procedure throughout your appointment with him. We really appreciate your feedback Caroline and I will pass your kind comments on to our team.
Overall, how was your experience of Honour Health Jesmond?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Check-up
Excellent as always!
— Anonymous
Verified review (1959603)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you so much for your 5* Rating and your kind comment which I will pass on to our team.
Overall, how was your experience of Honour Health Jesmond?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Superb!
I visited for the first time for a check up and every aspect of my experience was first class! Really thorough, highly professional and, above all else, caring, considerate and helpful. Highly recommended!
— Anonymous
Verified review (1959279)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how your first visit with us was first class and how your dentist was really thorough, highly professional, caring, considerate and helpful. We really appreciate your feedback and I will pass your kind comments to our team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
6 months check-up
Michael is excellent!
Always polite, attentive, caring and cheerful!. He explains everything he is doing as he works,
and gives advice when needed !
— Edward B
Verified review (1959090)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how your dentist Michael is excellent, always polite, attentive, caring and cheerful. We really appreciate your feedback Edward and I will pass your kind comments on to Michael and our team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Short notice appointment
I was accommodated within a day of requesting an appointment to have a problem checked out. The dentist did a thorough examination, gave prescription, reassurance and helpful advice.
— Anonymous
Verified review (1958599)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you so much for your 5* rating and your kind comments
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?