Verified review (1958457)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you so much for your 5* rating and your kind comments
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Patient
Review from Google
Once more, fantastic work from Susan today!
— Adelaide Emmerson
T157711
Review left 2 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how once again you have received fantastic work from your dentist Susan. We really appreciate your feedback Adelaide and I will pass your kind comments on to Susan.
Check up, great service
I currently have 3 monthly check ups as teeth need improving ! Helen is so supportive and skilled and helpful and I know I will get the best treatment and advice for my personal situation.
— Anonymous
Verified review (1958265)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how your dentist Helen is so supportive, skilled and helpful offering you the best treatment and advice. We really appreciate your feedback and I will pass your kind comments on to Helen and our team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Which best describes you?
Patient
Good dental care
Helen Collins is a very good dentist.
— John L
Verified review (1956897)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear your how you find your dentist Helen a very good dentist. We really appreciate your feedback John and I will pass your kind comments on to Helen.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Care and treatment is first rate
I have great confidence in Helen. The communication, care and treatment is first rate.
I’m very satisfied overall.
— Anthony P
Verified review (1956661)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how you have great confidence in your dentist Helen as the communication, care and treatment is first rate. We really appreciate your feedback Anthony and I will pass your kind comments on to Helen and our team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Tooth extraction for orthodontic work
I'm writing this review now after all my orthodontic work has been completed - which is nearly 2 1/2 years after my first consultation with Helen Collins. She was fantastic in assessing my orthodontic needs, informing me what sort of treatment would be appropriate (Invisalign vs. braces), referring me to an orthodontic practice, and she also extracted my tooth once I'd decided to pursue braces. I'm delighted with the outcome for my smile - aligned teeth and overbite removed - and can definitely recommend her as someone to consult if you're considering orthodontic work as I felt she really put me in the driving seat with all benefits/detriments of the work.
— Dominique E
Verified review (1956138)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how you are delighted with the outcome of your smile following your orthodontic work with your fantastic dentist Helen. We really appreciate your feedback Dominique and I will pass your kind comments on to Helen and our team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Check up.
From the warm welcome in reception to the professionalism of Helen it was a pleasure.
— Anonymous
Verified review (1955995)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear your dental visit with us was a pleasure created from the warm welcome from our reception team to your dentist Helen's professionalism throughout your appointment with her. We really appreciate your feedback and I will pass your kind comments on to Helen and our team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Which best describes you?
Patient
Thank you
Great visit as always, I’ve been a patient here now for over 12 years and wouldn’t go anywhere else. I suffer with anxiety but didn’t have to wait very long in the waiting room. Michael always puts me at ease and talks/explains everything. Thank you.
— Charlotte P
Verified review (1955993)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how you have been a patient of ours for over 12 years and wouldn’t go anywhere else as your dentist Michael always puts you and ease by talking you through everything throughout your visits with him. We really appreciate your feedback Charlotte and I will pass your kind comments on to Michael and our team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Which best describes you?
Patient
Professional, friendly service.
Very pleased with the results after my dental hygienist appointment with Maria. She was professional, friendly, and took the time to answer a few additional questions I had. Will be back in six months.
— Anonymous
Verified review (1955644)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how you are very pleased with the results following your hygiene appointment with Maria. We really appreciate your feedback and I will pass your kind comments on to Maria and our team.
Overall, how was your experience of Honour Health Jesmond?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Check-up appointment
Hussam Babu Fatih always explains everything clearly and ensures that I understand everything that he is going to be doing. I have always disliked/ panicked going to the dentist, however my nerves have pretty much gone from visiting the dentist, as he is very understanding and patient. Any work he has done to my teeth has been 10/10.
— Sophie H
Verified review (1955189)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how your dental treatment from your dentist Hussam has always been 10/10 and how he has helped you overcome your dental anxiety by explaining everything clearly and ensuring you always understand and for being patient and understanding throughout your visits with him. We really appreciate your feedback Sophie and I will pass your kind comments on to Hussam and our team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Good informed discussion
A good informed discussion with cost options.
— Stephen M
Verified review (1954994)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you so much for your 5* Rating and Kind comments
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Happy with the results
Seen on time, treated appropriately and X-ray. Happy with the results.
— Robert S
Verified review (1954437)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear you were happy with your results following your recent dental appointment with us. We really appreciate your feedback Robert and I will pass your kind comments on to our team.
Overall, how was your experience of our service?
Good
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Patient
Good quality service
Good quality service provided.
— Anonymous
Verified review (1954167)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you for your 5* Rating and kind comments
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Positive Experience
I would like to thank the team at Honour Health for their professionalism, kindness and caring, from my first phone call to when I attended for my emergency appointment. I also thank the dentist, Andrew and dental nurse, for the reassuring and kindness during treatment. I can honestly say, I recommend Honour Health 100%.
— Dorothy F
Verified review (1954144)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how your dentist Andrew and his dental nurse were reassuring and kind during your emergency appointment with them. We really appreciate your feedback Dorothy and I will pass your kind comments on to Andrew and our team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Review from Google
This person left a star rating but no comment.
— Jane Haddon
T156785
Review left 2 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you so much Jane for your 4* Rating
Great
Mike was great as always.
— Clare O
Verified review (1952279)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you so much for your 5* Rating Clare and your kind comments which I will pass to Mike.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Patient
An amazing dentist
Hussam is an amazing dentist. I am terrified of going but he has a fantastic approach and puts me at ease. The work he has done on my teeth over the last couple of years has been brilliant.
— Anonymous
Verified review (1952139)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear your dentist Hussam is amazing with a fantastic approach which puts you at ease and the treatment you have received from him over the past couple of years has been brilliant. We really appreciate your feedback and I will pass your kind comments on to Hussam and our team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Makes me feel at ease
Hassan was very professional, as always, and clearly explained things to me as we went along. He always makes me feel at ease and is a real credit to the practice.
— Simone L
Verified review (1952015)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear as always your dentist Hussam is vey professional and makes you feel at ease by clearly explaining things throughout your appointment with him. We really appreciate your feedback Simon and I will pass your kind comments on to Hussam and our team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Always good advice
Always have good advice from Hussam.
— Joanne D
Verified review (1951809)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear you are always given good advice from your dentist Hussam. We really appreciate your feedback Joanna and I will pass your kind comments on to Hussam.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Hygienist
Professional and cheerful service.
— Christopher F
Verified review (1951647)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear you received a professional and cheerful service from our hygiene team. We really appreciate your feedback Christopher and I will pass your kind comments on to our team.
Overall, how was your experience of Honour Health Jesmond?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
