Verified review (1951575)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear your dentist Susan is first class. We really appreciate your feedback Malcolm and I will pass your kind comments on to Susan.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
First visit to Honour Health Jesmond
Hussam was very welcoming, and incredibly professional in the way he dealt with me, explaining every detail thoroughly from start to finish, and answering any questions I had to ease my dental anxiety. I look forward to dealing with him for the foreseeable future.
— Muhammed K
Verified review (1951438)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear your dentist Hussam was able to make you feel at ease by being very welcoming, incredibly professional while explaining and answering your questions thoroughly throughout your appointment with him. We really appreciate your feedback Muhammed and I will pass your kind comments on to Hussam.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Regular three monthly visit to the hygienist
I like going to my three monthly hygenist appointments with Sam. Since I have been going I have been shown how to look after my gums and teeth in a way that is explained by showing me as well as talking with me. I must say this has not been the case at my previous dental practice.
— Olga R
Verified review (1951249)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how you like to come to your hygiene appointments with our hygienist Sam who has helped show you and given the time to talk you through how to keep your gums and teeth healthy. We really appreciate your feedback Olga and I will pass your kind comments on to Sam.
Overall, how was your experience of Honour Health Jesmond?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Excellent
Thank you so much. He makes me feel at ease as I suffer with bad panic attacks and other health problems. He makes you welcome and is always happy and talking, thanks.
— Kelly T
Verified review (1950725)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear your dentist makes you feel at ease as he always happy and welcoming. We really appreciate your feedback Kelly and I will pass your kind comments on to our team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Amazing as always
Andrew is by far the best dentist, always reassuring and my daughter didn’t bat an eyelid today, he was so calming with her, and me, he really is an asset.
— Rachael V
Verified review (1950667)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how your dentist Andrew is by far the best dentist you have seen and how he makes you and your daughter feel at ease with his reassuring and calming manner throughout your appointments with him. We really appreciate your feedback Rachael and I will pass your kind comments on to Andrew.
Overall, how was your experience of Honour Health Jesmond?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Honour Health Jesmond
Again, perfect staff.
— Michael U
Verified review (1950593)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you so much for your 5* Rating Michael and for your kind comments which I have passed on to our team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Check Up - First Rate
Team were very welcoming and efficient and I was called in on time.
— Tony W
Verified review (1950560)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how our team was very welcoming and efficient on your recent visit with us. We really appreciate your feedback Tony and I will pass your kind comments on to our team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Painless procedure
Pre booked appointment with my dentist. A seamless, painless procedure and an excellent cosmetic outcome with commentary along the way. As usual the quality and skill of my dental team was first-class.
— Jack T
Verified review (1950529)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear of your excellent cosmetic outcome with the usual quality and skill from your first class dental team. We really appreciate your feedback Jack and I will pass your kind comments on to our team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Check-up and Hygienist
The dentist (Susan) and the hygienist (Samantha) were so welcoming and professional.
— Anonymous
Verified review (1950321)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear both your dentist Susan and Hygienist Samantha were so welcoming and professional on your recent visit with us. We really appreciate your feedback and I will pass your kind comments on to Susan and Samantha.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Very happy with the result
The team were very professional and welcoming, and I am very happy with the result. Thank you!
— Anonymous
Verified review (1949738)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear our team were very professional and welcoming and that you are very happy with the result from your recent visit with us. We really appreciate your feedback and I will pass your kind on to our team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Pain in one tooth, gum.
Mr Peterson was as usual very kind and did his job very professionally, he always puts me at ease and gives me all the information I need. An excellent dentist.
— Pauline B
Verified review (1948879)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how your dentist Michael was as usual very kind, professional putting you at ease throughout your appointment with him by going though all the information you need. We really appreciate your feedback Pauline and I will pass your kind comments on to Michael and our team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Hygiene Appointment
Despite dreading this, I always feel positive afterwards and happy to make another one before leaving. Everything is explained so professionally, great care is taken during the whole process and appropriate advice is given at the end. I don’t know why I dread these appointments because I always come back for more.
— Pat H
Verified review (1948112)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear you keep coming back for more Pat and how everything is explained professionally with great care taken throughout out your appointment. We really appreciate your feedback and I will pass your kind on to our team.
Overall, how was your experience of Honour Health Jesmond?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Excellent service
I was able to make a same day appointment for toothache with a very helpful receptionist. My reception when I arrived was also friendly and helpful.
Not my usual dentist, the young lady I saw was delightful. A pleasant and reassuring manner, she explained options and what she was doing at every stage.
Having a tooth out cannot be pleasant, but it was made as agreeable as possible.
— Christine W
Verified review (1947761)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how you were able to make a same day appointment and greeted by our very friendly and helpful reception team and how the dentist you seen was delightful with a pleasant and reassuring manner making you feel at ease during your appointment with her. We really appreciate your feedback Christine and I will pass your kind comments on to Divya and our team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Best dentist in the world!
Once again, a brilliant visit to our dentist Nick, best dentist in the world!
— Anonymous
Verified review (1947492)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how once again your visit with us was brilliant and how you find your dentist Nick the best dentist in the world! We really appreciate your feedback and I will pass your kind comments on to Nikos and our team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Routine check
Professional and polite, very informative and efficient.
Very good.
— Simon B
Verified review (1947289)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how our dental team were professional, polite, very information and efficient providing a very good service following your recent visit with us. We really appreciate your feedback Simon and I will pass your kind comments on to our team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Review from Google
This person left a star rating but no comment.
— Euan Clubbs
T155218
Review left 2 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you so much for your 5* Rating Euan
Very thorough, gentle
Very thorough check up and gentle clean!
— Anonymous
Verified review (1947034)
Review left 2 years ago
This review was collected via online systems.
Reply from Honour Health Jesmond
Thank you so much for your 5* Rating and kind comments
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Composite veneer to correct cracks in front teeth
Susan fully explained the process and made sure I was absolutely happy and confident to proceed. On the day of the treatment, she explained everything again and then made sure I was completely comfortable. She made the entire process stress free and took her time to make sure the veneers were perfect. I was absolutely delighted with the result. Susan is an amazing dentist.
— Anonymous
Verified review (1947001)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear you are absolutely delighted with your veneers from your amazing dentist Susan who was able to make your treatment stress free by fully explaining the treatment and making sure you were completely comfortable throughout your visits with her. We really appreciate your feedback and I will pass your kind comments on to Susan and our team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
I always feel welcomed
My dentist is always friendly and respectful. I always feel welcomed. He is thorough in his examination and always explains things with clarity and ensures that I understand. I never have to wait long to be seen once I've arrived.
— Anonymous
Verified review (1946952)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear your dentist always makes you feel welcome by being friendly, respectful, explaining things with clarity and prompt with your appointments. We really appreciate your feedback and I will pass your kind comments on to our team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Very happy
Thorough check up.
— Janice P
Verified review (1946941)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you so much for your 5* Rating Janice and your kind comments
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
