T155129
Review left 2 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you so much for your 5* Rating Vivienne
Dental Hygienist
Friendly, efficient service.
— Neil R
Verified review (1946862)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you so much for your 5* Rating Neil and your kind comments
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Check up and Hygienist visit
Great service and advice as always.
I love the way my teeth and gums look after visiting the hygienist.
Thank you.
— Lorna T
Verified review (1946724)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how you love the way your teeth and gums look after visiting our hygienist and how you receive a great service and advice as always. We really appreciate your feedback Lorna and I will pass your kind comments on to the team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Review from Google
This person left a star rating but no comment.
— Steff Worst
T155130
Review left 2 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you so much for your 5* Rating Steff
Hygienist appointment
Had an appointment yesterday with the lovely Spanish dental hygienist, so sorry I’ve forgotten her name.
She was so professional and very helpful too, suggesting a smaller size of interdental brush for me to use.
She is thorough in her approach and very polite, which is so positive.
— Anonymous
Verified review (1946390)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how your hygiene visit with Maria was so professional and very helpful and how she is thorough in her approach and very polite creating a positive service for you. We really appreciate your feedback and I will pass your kind comments on to Maria and the team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Dental treatment filling
Really lovely staff.
— Anonymous
Verified review (1946221)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you so much for your 5* Rating and kind comments
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Excellent servic
Excellent service. Staff very professional and pleasant, put at ease straight away. Staff genuinely cared.
— Anonymous
Verified review (1945555)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you so much for your 5* rating and your kind comments which I will pass on to our team
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Great service
Great service from hygiene team today.
— Joseph B
Verified review (1944948)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how you had a great service from our hygiene team today. We really appreciate your feedback Joseph and I will pass your kind comments on to our hygiene team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Excellent Treatment & Customer Service
From making the appointment, to managing the required documents via the online portal, engaging with the reception team and the clinical dentistry team my experience cannot be faulted. I felt well informed and taken care of throughout, and clear about the work that was needed, payment, the option of a dentistry plan and booking further check-up’s.
— Claire B
Verified review (1944849)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how your dental experience with us could not be faulted and how you felt well informed and taken care of throughout your visit with us. We really appreciate your feedback Claire and I will pass your kind comments on to our team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Review from Google
Really pleased I made the change to this practice about a year ago. Wonderful service from everyone I deal with.
— Chris Frehen
T154742
Review left 2 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how pleased you are to have moved to our practice and what wonderful service you have received from the Honour Health team in the past year. We really appreciate your feedback Chris and I will pass your kind comments on to our team.
Review from Google
This person left a star rating but no comment.
— Rory Wilson
T154680
Review left 2 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you so much for your 5* Rating Rory
Great treatment and service as always
Great service and they make you feel like they care about your teeth.
— Anonymous
Verified review (1943713)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you so much for your 5* Rating and your kind comments
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
General check
Andrew very thorough. Spent time explaining potential issues. Good experience all round.
— Craig W
Verified review (1943647)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how your last visit with Andrew was a good experience all round and how Andrew is very thorough and takes the time to explain your dental examination with you. We really appreciate your feedback Craig and I will pass your kind comments on to Andrew and our team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Check up and hygienist
Very efficient and helpful treatment. My teeth feel so much better after seeing the hygienist.
— Anonymous
Verified review (1942944)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how your teeth feel so much better after helpful treatment from our very efficient hygiene team. We really appreciate your feedback and I will pass your kind comments on to our team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Check up
Thank you to Michael for a very thorough check up and clean. Excellent job!
— Anonymous
Verified review (1942679)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how Michael done a very thorough and excellent job during your last visit with us. We really appreciate your feedback and I will pass your kind comments on to Michael and our team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Tooth extraction
Gulshan was absolutely super today. I was fitted in on the same day and received definitive treatment at the same appointment which was ideal. Gulshan was reassuring, calm and super professional despite my anatomy being awkward! Always feel so well looked after by the team at Honour Health.
— Anonymous
Verified review (1942211)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how our Honour Health team always make you feel so well looked after and how your dentist Gulshan is able to make you feel at ease during your treatment by being reassuring, calm and super professional. We really appreciate your feedback and I will pass your kind comments on to Gulshan and our team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
The Tops
As ever—and as a 91-year-old it’s been a long time—I found my treatment excellent.
— Douglas W
Verified review (1941815)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you so much for your 5* Rating and kind comments Douglas which I will pass onto our team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Broken filling
Hussam clearly explained the options to me for the repair of my tooth and the costs involved. He has made another appointment to do the work with minimal wait, so very happy with everything so far.
— Anonymous
Verified review (1941273)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Honour Health. We are so glad to hear you are very happy with the service you have received so far from your dentist Hussam. We really appreciate your feedback and I will pass your kind comments on to Hussam and our team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Spring Clean
Great visit to the hygienist as usual. Really appreciate the cleaning off of the stuff toothbrushes can't shift. Also useful to get the extra gum checks in between dentist appointments.
— Anonymous
Verified review (1941007)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear your hygiene visit was great as usual. We really appreciate your feedback and I will pass your kind comments on to our team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Gave me very good advice
Sam was very pleasant and made me at ease, as I’m very nervous at the dentist.
Very knowledgeable and gave me very good advice.
Took notice of my medical condition, Pacemaker fitted.
— Angela K
Verified review (1940951)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how your dentist was very pleasant and you feel at ease and how he was very knowledgeable and gave you good advice with taking notice of your medical conditions. We really appreciate your feedback Angela and I will pass your kind comments on to our team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
