Very grateful for the excellent response to an acute problem. Seen very quickly, all staff helpful, friendly and professional. Very pleased with the clinical consultation, treatment and plan for future management. Thank you.
— Anonymous
Verified review (1887202)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear you are very pleased with your recent visit and how our helpful, friendly and professional team, were able to see you very quickly. We really appreciate your feedback and I will pass your kind comments on to the team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Treatment at short notice
I am very satisfied with the recent treatment I received. Also the professionalism and helpfulness of of the dentist and reception staff, and being able to get treatment at short notice.
— Anonymous
Verified review (1887195)
Review left 2 years ago
This review was collected via online systems.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear you are very satisfied with your recent treatment and how our dentists and reception team are professional and helpful. We really appreciate your feedback and I will pass your kind comments on to the team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Trusted clinicians
Efficient, professional service from trusted clinicians.
— Geoffrey C
Verified review (1884008)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how you received an efficient and professional service from our trusted clinicians on your recent visit to us. We really appreciate your feedback Geoffrey and I will pass your kind comments on to the team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Always on time
Very pleasant staff. Not trying to upsell more treatment. Appointments always on time.
— Christine R
Verified review (1884001)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you so much for your 5* Rating and your kind comments Christine which I will pass on to our team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Which best describes you?
Patient
Brilliant with the children
Hussain was brilliant with the children. He was kind and clearly explained what he was going to do in terms of checking their teeth. He engaged the children and answered my questions very professionally. Would highly recommend! They got a sticker at the end which my son’s day!
— Anonymous
Verified review (1883852)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how brilliant Hussam was with your children at their appointment keeping them at ease by being kind and engaging with them throughout. Ah it is so nice to hear our sticker rewards made your son's day! We really appreciate your feedback and I will pass your kind comments on to the Hussam.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Next of kin
Recent appointment
This person left a star rating but no comment.
— Eric P
Verified review (1883619)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you for your 5* Rating Eric.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Next of kin
Great experience
I rang the practice in the morning for an urgent appointment for my daughter who lost a filling the night before. We got an appointment same day, after school and met with an amazing, knowledgeable, understanding, patient and kid friendly dentist. She explained that there is a decay in my daughter's tooth and she will need to numb the area. My daughter panicked but the dentist was very professional in handling the situation. She explained calmly the options and the risk of not removing it. My daughter chose to get the decay removed without numbness and it worked! Tooth cleaned, new filling in, great experience and happy child in 30 mins. Thank you.
— Anonymous
Verified review (1882535)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how we were able to offer you a same day emergency appointment for your daughter and how her dentist was able to make her feel at ease by being understanding, patient and very professional throughout her appointment with us. We really appreciate your feedback and I will pass your kind comments on to the team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Double Appointment
Honor Health are friendly and efficient. From checking in, visiting Gulshan for a dental check up (I passed), to having Hygienist treatment (I passed again) and checking out, everyone was "informed" and welcoming. Thank you!
— Jean B
Verified review (1880650)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how you find our practice friendly and efficient, informed and welcoming throughout your visit with us. We really appreciate your feedback Jan and I will pass your kind comments on to Gulshan and our team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Review from Google
Great appointment. Lovely poeple at the reception and the dentist was great.
— Ekta Gulati
T142498
Review left 2 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear you had a great appointment, our reception team are lovely people and your treating dentist great. We really appreciate your feedback Ekta and I will pass your kind comments on to our team.
Appointment
Dentist is very amenable and professional; I would say is very rushed for time but I like him.
— Michael S
Verified review (1880487)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how your dentist is very amendable and professional. We really appreciate your feedback Michael and I will pass your kind comments on to the team.
Overall, how was your experience of our service?
Good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Composite veneers
Excellent care taken to ensure I was comfortable whilst work being carried out. Also very happy with appearance, feel and colour of teeth when finished.
— Dawn W
Verified review (1879885)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear you were given excellent care to ensure you were comfortable during your appointment and that you are very happy with the appearance, feel and colour of your teeth following your treatment with us. We really appreciate your feedback Dawn and I will pass your kind comments on to our team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Excellent
Appointment was given promptly. Reception staff were helpful. Dentist Michael was excellent.
I would recommend them.
— Anonymous
Verified review (1877948)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear our reception team was helpful and your dentist Michael was excellent at your recent visit with us. We really appreciate your feedback and I will pass your kind comments on Michael and to our reception team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Took the time to explain each step
As always everyone most helpful and pleasant. The dentist took the time to explain each step of my procedure as it was carried out, and his assistant and the reception staff were very friendly and capable.
— John R
Verified review (1877150)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear as always you found everyone most helpful and pleasant and how your dentist took time to explain each step of your treatment throughout your recent visit with us. We really appreciate your feedback John and I will pass your kind comments on to our team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
A thorough check
I received a thorough check and helpful advice on the dental treatment I should consider.
— Peter J
Verified review (1875920)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear you received a thorough check and helpful advice on your recent visit with us. We really appreciate your feedback Peter and I will pass your kind comments on to our team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Review from Google
Friendly and efficient
— Ian Clement
T141896
Review left 2 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you for your 5* Rating and kind comments Ian.
Always feel I am in good hands
Very relaxed appointment, even though I’ve had root canal treatment before always feel I am in good hands and feel completely at ease and that I am in the best care.
— Jemma B
Verified review (1874986)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear you always feel like you are in good hands and completely at ease receiving the best care each time you visit us. We really appreciate your feedback Jemma and I will pass your kind comments on to our team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Highly recommend to anyone
Excellent staff and equally excellent care. I highly recommend to anyone.
— Anonymous
Verified review (1874265)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you so much for the 5* Rating and kind comments which I will pass on to our team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Review from Google
As ever, excellent service, helpful information and caring staff.
— Katie Pollard
T141012
Review left 2 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you so much for your 5* Rating and your kind comments which I will pass on to our team.
Excellent Service
Service is excellent. Dentist treats you with respect, explaining every procedure needed to be taken in great detail. The service makes you feel at ease.
— Edwin R
Verified review (1871866)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear our service is excellent and how our dentist helps you feel at east by treating you with respect and explaining every procedure needed throughout the appointment with us. We really appreciate your feedback Edwin and I will pass your kind comments on to our team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Fantastic appointment
As always fantastic appointment. Susan always goes above and beyond to make you feel at ease. Explains everything in detail and nothing is too much trouble.
Thank you.
— Nichola B
Verified review (1869638)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how your appointment with Susan was fantastic as always as she always goes above and beyond to make you feel at east by explaining everything in detail. We really appreciate your feedback Nichola and I will pass your kind comments on to Susan.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
