Very patient and helpful receptionist when I phoned for appointment.
Dentist was considerate and I felt very well looked after during my procedure. Following the extraction I was given time to recover then escorted down the stairs to make sure I exited the building safely.
— David M
Verified review (1868895)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how our reception team, were very patient and helpful on booking your appointment with us and how you felt very well looked after during and after your treatment had been completed. We really appreciate your feedback David and I will pass your kind comments on to the team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Which best describes you?
Patient
Six monthly check- up
My regular dentist, Hussam, is excellent. He explains in detail the checks he is doing, why he is taking photos and X-rays, gum health etc. We talk about possible procedures but he does not pressurise me at all. I am very comfortable with his professionalism. I must also make mention of his assistant, whose name I can't recall, but she was also very efficient and considerate.
— Michael H
Verified review (1868705)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how your dentist Hussam is excellent and how he makes you feel at ease by explaining and talking through the procedures throughout your appointments with him. We really appreciate your feedback Michael and I will pass your kind comments on to Hussam and the team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Which best describes you?
Patient
First-class
Recently had an appointment with Helen to tidy up a couple of old fillings. My treatment was first-class. My old filling felt there was a large ridge there but that has been removed and my teeth feel as they should be now.
— Anonymous
Verified review (1866646)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear your recent treatment with your dentist Helen was first-class. We really appreciate your feedback and I will pass your kind comments on to Helen.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Review from Google
This person left a star rating but no comment.
— Lucy Hawthorn
T140003
Review left 2 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you so much for your 5* Rating Lucy
Super dentist
Lovely practice with lovely friendly people and Michael is a super dentist with a very pleasant manner putting a nervous patient at ease.
— Gillian D
Verified review (1865106)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how you find our practice lovely with lovely friendly people and how your dentist Michael is super and able to put you at ease with his very pleasant manner throughout your appointments with us . We really appreciate your feedback Gillian and I will pass your kind comments on to Michael and the team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Hygiene appointment
I had my regular hygiene appointment with Sam. As usual she was thorough and made my teeth feel amazingly clean with the Air-Flow system. I used to dread the dentist but now I actually enjoy the experience.
— Becca W
Verified review (1863633)
Review left 2 years ago
This review was collected via online systems.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how as usual Sam was able to make your teeth feel amazing clean following your Air Flow Hygiene appointment and how you find it an enjoyable experience now. We really appreciate your feedback Becca and I will pass your kind comments on to Sam.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Helpful and efficient
All staff encountered were pleasant, helpful and efficient.
— Anonymous
Verified review (1863569)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how our team were pleasant, helpful and efficient on your last visit with us. We really appreciate your feedback and I will pass your kind comments on to the team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Checkup and Hygienist Appointment
Always looked after and good advice given. Thank you.
— James R
Verified review (1863528)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how you are always looked after and given good advice each time you visit us James. We really appreciate your feedback and I will pass your kind comments on to the team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Which best describes you?
Patient
Professional and accommodating
On-time, friendly, professional and accommodating in changes in appointments.
— Jonathan W
Verified review (1863428)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how your recent visit with us was on time and how we were friendly, professional and accommodating. We really appreciate your feedback Jonathan and I will pass your kind comments on to the team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Which best describes you?
Patient
Review from Google
Excellent as ever - professional, friendly and helpful. An excellent dentist surgery, highly recommended.
— Ian Paterson
T139456
Review left 2 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how you would highly recommend our excellent dentist surgery following your recent visit with our professional, helpful and friendly team. We really appreciate your feedback Ian and I will pass your kind comments on to the team.
The dentist took time to explain
The check up was thorough and helpful as the dentist took time to explain everything including how better to focus on cleaning etc.
— Anonymous
Verified review (1862452)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how your check up was thorough and helpful and how your dentist took the time to explain everything and offer helpful advice on cleaning and more. We really appreciate your feedback and I will pass your kind comments on to the team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Which best describes you?
Patient
Prompt professional service including emergency treatment
The Practice plan is well worth it and the service and professional staff make going to the dentist bearable!
— David M
Verified review (1862128)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how our service and professional staff make coming to the dentist more bearable for you. We really appreciate your feedback David and I will pass your kind comments on to the team.
Overall, how was your experience of our service?
Very good
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Which best describes you?
Patient
Very thorough
Very thorough and caring treatment.
— Janice P
Verified review (1861023)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for your 5* Rating and kind comments Janice
Overall, how was your experience of our service?
Very good
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Which best describes you?
Patient
Done perfectly
My appointment went very smoothly thank you.
My dentist was polite, very friendly, made me feel totally at ease, let me have my say on what I thought needed doing (always important!) and we conferred on it all. He showed me photographs of the small areas that needed cleaning - which was done perfectly.
Thank you.
— Anonymous
Verified review (1859856)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear your dentist was able to make you feel at ease during your appointment by being polite, very friendly and listening to your concerns and talking them through together. We really appreciate your feedback and I will pass your kind comments on to the team.
Overall, how was your experience of our service?
Very good
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Patient
Friendly and professional
My appointment was with the hygienist and then the dentist. Both were friendly and professional.
— Anonymous
Verified review (1859386)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how friendly and professional both your dentist and hygienist were on your last visit with us. We really appreciate your feedback and I will pass your kind comments on to the team.
Overall, how was your experience of our service?
Very good
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Which best describes you?
Professional
Child’s tooth extraction
We recently attended Honour Health as my child needed a baby tooth removed. He was very nervous about the anaesthetic needle, but Dentist Andrew was extremely patient and kind, and explained exactly what he was doing, which put my child at ease. Andrew is an exceptional Dentist and an asset to the practice.
— Anonymous
Verified review (1857523)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how Andrew your son's dentist was able to make him feel at ease by being extremely patient, kind and explaining exactly what he was doing throughout his appointment. We really appreciate your feedback and I will pass your kind comments on to the Andrew.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Which best describes you?
Other relative or friend
Lovely practice
Always on time, lovely staff.
— Anonymous
Verified review (1857355)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you so much for your 5* Rating and your kind comments which I will pass on to the team
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Hygiene appointment
Such an effective, impressive dental practice! Reception friendly and efficient. Hygienist wonderful. Dentist super! Thank you!
— Judith M
Verified review (1857070)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how you find our dental practice effective and impressive along with our friendly and efficient reception team, wonderful hygienist and super dentist. We really appreciate your feedback Judith and I will pass your kind comments on to the team.
Overall, how was your experience of our service?
Very good
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Which best describes you?
Patient
Flawless
Flawless. Everyone was very nice and very efficient. A special mention to the hygienist's assistant who offered to carry my bags when she showed me upstairs from the waiting room. I thought that was very sweet of her. I'm very pleased at how much better my teeth look after the hygienist's attention.
— Anonymous
Verified review (1856370)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how much better your teeth look after your flawless hygiene appointment with us and how everyone was very nice and very efficient. We really appreciate your feedback and I will pass your kind comments on to the team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Which best describes you?
Patient
Efficient and professional
Prompt, efficient and professional, thank you.
— Anonymous
Verified review (1854634)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how your recent visit with us was prompt, efficient and professional. We really appreciate your feedback and I will pass your kind comments on to the team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
