T131253
Review left 2 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you so much for your 5* Rating Paula
Review from Google
From being personally welcomed by the dental nurse to the gentle manner and understanding of the dentist herself all helps to put a nervous patient (like me) more at ease. Thank you.
— Amanda Davidson
T131254
Review left 2 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how being personally welcomed by your dental nurse and the gentle manner and understanding of your dentist was able to make you feel at ease throughout your recent visit with us. We really appreciate your feedback Amanda and I will pass your kind comments on to our team.
Review from Google
This person left a star rating but no comment.
— Eman Awad Wedaa Saeed
T131255
Review left 2 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you so much for your 5* Rating Eman
Dental check up
Hussam had a calm, friendly and professional manner. He was very thorough and I felt completely at ease during the appointment.
— Bethany D
Verified review (1822927)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how Hussam's clam, friendly and professional manner was able to make you feel at ease throughout your recent visit with us. We really appreciate your feedback Bethany and I will pass your kind comments on to Hussam.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
So helpful
Maria is the absolute best hygienist my mum and I have ever seen! Really thorough, listens to what is normally painful or anxiety-inducing and finds a way around it without compromising on what needs doing. She takes more time than anyone else I’ve ever seen and I can see and feel the difference.
Receptionists were so helpful at the most recent visit too - swapping appointments around for me and my mum.
Makes such a difference compared to other dentists where I have left because of staff attitudes.
— Melanie C
Verified review (1820174)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how Maria is the best hygienist that you and your mum has ever seen by being really thorough and listening making you feel at ease throughout your appointment and how our reception team had been so helpful too at your recent visit with us. We really appreciate your feedback Melanie and I will pass your kind comments on Maria and our reception team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Review from Google
Excellent service,and I would recommend to anyone.My problem was solved on first visit.I did not have to go 3times to be sorted unlike my previous Dent surgery who had failed me dismally kept on giving me further appointment instead of resolving the current problem and continued to charge me for doing nothing.Honour Health Dental are the best
— Sharon Nyandeni
T130590
Review left 2 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear that we were able to offer excellent service and solve your problem within your first visit with us. We really appreciate your feedback Sharon and I will pass your kind comments on to the team.
Friendly and professional
Excellent, friendly and professional staff.
— Ilham H
Verified review (1819392)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are glad to hear how excellent, friendly and professional our team was at your recent visit with us. We really appreciate your feedback Mrs Ahmed and I will pass your kind comments on to the team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Really happy
Helen is amazing, I’ve had some great advice and treatment from her over the years and am really happy with her.
— Rachel C
Verified review (1819151)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear you are really happy with Helen and how amazing she has been when offering advice and treatment for you over years you have seen her. We really appreciate your feedback Rachel and I will pass your kind comments on to Helen.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Review from Google
Always very happy with Honour health, thanks to Michael who saw both me and my 2 yr old daughter.
— Henry Edwards
T129539
Review left 2 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear you are always very happy with Honour Health. We really appreciate your feedback Henry and I will pass your kind comments on to Michael.
Review from Google
(Translated by Google) 👍
(Original)
👍👍👍👍👍
— Gabor Fejes
T129540
Review left 2 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you so much for your 5* Rating Gabor.
Excellent care
Excellent care and polite staff.
— Andrew H
Verified review (1815753)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you so much for your 5* Rating Andrew and your kind comments which I will pass on to our team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Very impressed
I was very impressed by the level of service and advice/treatment I received.
— Anonymous
Verified review (1814238)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear that you were very impressed by the level of service and advice/treatment you received on your last visit with us. We really appreciate your feedback and I will pass your kind comments onto the team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Review from Google
I've been seeing Dr Hunter for a while now who has guided me through my invisalign journey with the utmost professionalism and care. I could not recommend her enough and I love my new smile. I never thought I'd love how my teeth look. Thank you so much!
— Louise Stone
T129046
Review left 2 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear of your Invisalign journey with us and how Susan, with the utmost professionalism and care has helped you achieve a new smile that you love! We really appreciate your feedback Louise and I will pass your kind comments on to Susan and the team.
Excellent service
Arrived early, receptionists very friendly, was kept advised about slight delay with dentist so that was helpful to me. Dentist was only a little late and it wasn't a problem. Excellent service. Thank you.
— Christine L
Verified review (1813389)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are glad to hear you were greeted and advised on your slight delay by our friendly reception team and received excellent service at your recent visit with us. We really appreciate your feedback Christine and I will pass your kind comments on to the team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Review from Google
Only downside was I had to wait 30 mins, receptionist did come out personally and apologise for the delay. Dentist as always very friendly and informative
— Gerard Brockley
T129007
Review left 2 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are sorry to hear your appointment had been delayed sometimes we are unable to control this but happy to see you had been updated personally from our reception team and that your dentist was very friendly and informative as always. We really appreciate your feedback Gerard and I will pass your kind comments on to the team.
Caring and respectful
Excellent treatment, time taken to discuss any problem or potential problem and what can be the most suitable solution. This was done in a caring and respectful way in a very friendly environment.
— Anonymous
Verified review (1812860)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad hear how you received excellent treatment in a caring and respectful way in a very friendly environment at your recent visit with us. We really appreciate your feedback and I will pass your kind comments on to the team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Review from Google
This person left a star rating but no comment.
— nancy yu
T128824
Review left 2 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you so much for your 5* Rating Nancy.
Fabulous
Both the hygienist and dentist were fabulous. Receptionists were efficient if a little cold.
— Jill R
Verified review (1810422)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how both the hygienist and dentist you seen were fabulous at your recent visit with us. We really appreciate your feedback Jill and we will look into a further training for our reception team so next time you visit it will hopefully be fabulous all round.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Honour Health Jesmond
Very good service. Smiling face again.
— Stephen B
Verified review (1809820)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear you have a smiling face again following the very good service you received at your recent visit with us. We really appreciate your feedback Stephen and I will pass your kind comments on to the team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Excellent care
I needed an emergency appointment- phoned the practice at 9am and was seen at 10. Excellent care.
— Alex C
Verified review (1809670)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad we were able see you quickly for your emergency appointment and to hear how you were given excellent care. We really appreciate your feedback Alex and I will pass your kind comments on to the team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
