Being of a nervous disposition, trips to the dentist have always been uncomfortable, however, Helen and her associate worked wonders. I felt I was in very safe hands, kept informed as to what was happening and the result is excellent. I extend huge thanks to both for their expertise, kindness and patience.
— Stephen D
Verified review (1794833)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how Helen and her dental nurse were able to make you feel at ease throughout your recent visit with us and the result being excellent. We really appreciate your feedback Stephen and I will pass your kind comments on to Helen and her dental nurse.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Which best describes you?
Patient
Honour Health Jesmond
Had a typical check-up with Michael - needed some small work done, went to book a follow-up during which time the next appointment was cancelled and Michael was able to bring me straight back in which was excellent.
— Anonymous
Verified review (1794137)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how Michael was able to carry out your routine exam appointment and treatment on the same day saving you having to rebook and come back at a later date. We really appreciate your feedback and I will pass your kind comments on to Michael and the team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Review from Google
Really ready good. Excellent work and so professional. Always makes me feel comfortable prior to treatment and always friendly.
T125236
Review left 2 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad hear how excellent and professional your last visit with us was. We really appreciate your feedback and I will pass your kind comments on to our team.
Really first-class
Suzi and Danielle were really first-class.
Clear concise explanations at all stages of the treatment delivered in a manner I could not fault.
— Gary B
Verified review (1794071)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how your visit was first class when you came to see Susie and Danielle where you were given clear concise explanations at all stages of your treatment. We really appreciate your feedback Gary and I will pass your kind comments on to Susie and Danielle.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Which best describes you?
Patient
Totally painless
Had a filling replaced, totally painless procedure and Gulshan repeatedly checked I was ok. No concerns at all.
— Amanda T
Verified review (1794053)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad hear your treatment was painless and Gulshan was able to make you feel at ease by checking you were ok throughout your appointment. We really appreciate your feedback Amanda and I will pass your kind comments on to Gulshan.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Excellent as usual
Excellent as usual.
— Ian G
Verified review (1793854)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you so much for your 5* Rating Ian and your kind comments.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Regular Hygienist Appointment
Another very thorough teeth and gum check from Maria. Always explains carefully brushing technique, any issues etc. Impressed as usual and good support from her assistant.
— Anonymous
Verified review (1793265)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how Maria carried out another very thorough teeth and gum check leaving you impressed with her and her dental nurse as usual. We really appreciate your feedback and I will pass your kind comments on to Maria and our team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Review from Google
Been coming here for decades and never had any complaints
— Georgina AP
T124786
Review left 2 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you so much for your 4* Review and you kind comments Georgina we really appreciate it
Dental check up
Professional, excellent service.
— Anonymous
Verified review (1793032)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you for your 5* Rating and kind comments.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Check up
Very good service provided. Very pleasant staff.
— Anonymous
Verified review (1792997)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you for your 5* Rating and kind comments which I will pass onto our team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Check up and denture adjustment
Check up with Helen Was having problems eating with lower denture. Helen adjusted it and it’s now much better. I should have made an earlier appointment. Very happy with it.
— Kathleen D
Verified review (1792994)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad hear how happy you are with your denture and how Helen was able to help you within your check up appointment. We really appreciate your feedback Kathleen and I will pass your kind comments on to Helen and the team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Constant reassurance
Receptionists were polite and efficient as usual. Michael was a gentleman who took time to explain things and provided constant reassurance. His assistant was similarly polite and welcoming.
— Russell H
Verified review (1792765)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad hear how Michael is able to make you feel at ease by taking the time to explain things with you and providing constant reassurance throughout your appointments with him. We really appreciate your feedback Russell and I will pass your kind comments on to Michael and the team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Which best describes you?
Patient
Very impressive
The service is consistently excellent, I have attended for work such as cracked crown and Michael was very reassuring, highly professional, informative and skilled. My most recent appointment was standard check up with the same standard of care. This dentist/practice has a standard of care that appears to be the gold standard of dentistry in the northeast, very impressive.
— Anonymous
Verified review (1792552)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad hear how Michael is always highly professional, informative and skilled within all appointments you have with him check up or treatment. We really appreciate your feedback and I will pass your kind comments on to Michael and the team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
As comfortable as possible
Once again, huge thanks to Hussam for giving me the all information and advice I needed to make informed decisions about my treatment and for making sure I knew what was happening at every stage of a very long session. Thanks too to him and Sophie for making the process as comfortable as possible.
— Christopher M
Verified review (1791876)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad hear how Hussam and Sophie were able to make you as comfortable as possible during a long treatment appointment with them and how Hussam gave you all the information and advice you needed to go ahead with the treatment. We really appreciate your feedback Christopher and I will pass your kind comments on to Hussam and Sophie.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Went really well
This went really well - my first appointment in my transition and it went great, thank you.
— Anonymous
Verified review (1791503)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear your first dental appointment with us went really well, we look forward to seeing you back next time!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Very reassuring and thorough
My check-up was fine. The dentist listened to my concerns and was very reassuring and thorough.
— Anonymous
Verified review (1791499)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear your dentist listened to your concerns and was very reassuring and thorough, throughout your dental appointment with us. We really appreciate your feedback and I will pass your kind comments on to the team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Review from Google
Great dental work. Very professional staff. I've had treatments with Honour Health surgery staff for close to 10 years and I never had any negative issues. Their service with seniors is superb.
— Paco Rivera
T124161
Review left 2 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you very much for your 5* Rating Paco and your kind comments which I will pass on to our Team.
Fantastic experience from our family dentist
Myself and my 2 boys had a general review appointment in Stanley with our new dentist Mina Maher Gerges a couple of weeks ago.
Our whole experience was brilliant from start to finish, from the friendly receptionist Debbie, the lovely dental nurse and fantastic dentist. Going to the dentist is not usually something to write about but Mina made my boys feel very relaxed. He has a very kind and understanding tone and explained every part of the process step by step, always asking permission to go-ahead first.
Today I’ve been back for my filling and again his professionalism was outstanding. I’d just like to say a very big THANK YOU!
— Alison O
Verified review (1764137)
Review left 2 years ago
This review was collected via online systems.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how Mina made your children feel very relaxed by being very kind and understanding with his outstanding professionalism throughout all your appointments with him. We really appreciate your feedback Alison and I will pass your very kind comments on to Mina, Debbie and our team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Review from Google
Popped in today for my 6 monthly Scale & Polish. Usual modern, clean & comfy surroundings & mega efficient & friendly staff. All good here x.
— tom caulker
T118260
Review left 2 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you so much for your 5* Rating and kind comments Tom.
Honour Health Jesmond
All good. Gulsh took time to explain the issues she found and the plan to rectify them.
— Glenn W
Verified review (1758210)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you so mcuh for your 5* Rating Glenn and your kind comments which I will pass on to Gulshan.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Other relative or friend
