Verified review (1708151)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how helpful Mike was at your recent visit with us. We really appreciate your feedback Rosie and I will pass your kind comment on to Mike.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Hygienist, great experience
Great experience. She spent a lot of time ensuring all staining was removed. Very attentive. I was really pleased with the end result.
My last appointment (at Ponteland) had been very disappointing and I was not at all impressed with the service, but yesterday was a completely different experience. I’ll definitely be making a future appointment.
— Anonymous
Verified review (1707102)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Which best describes you?
Patient
Check up
Seen promptly by very friendly dentist who explained what she was doing and made sure I was comfortable.
— Sheila W
Verified review (1705808)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear you were seen promptly by one of our very friendly dentists, who made you feel comfortable throughout your recent visit with us. We really appreciate your feedback Sheila and I will pass your kind comments on to the team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Review from Google
I attended on the 10th January for my check up. The receptionist was very pleasant.
The appointment started on time at 12.30.
The young lady dentist and her assistant were both charming and well organised. The results of the initial assessment were explained to me clearly and a plan for my treatment was quickly agreed.
I can not speak highly enough of the whole experience.
Thank you.
— derek appleby
T103442
Review left 3 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you very much for your 4* Rating Derek
Dental health assessment
I had a routine dental health assessment in a very relaxed atmosphere. I used to get very nervous when I visited my previous dentist, but since I started coming to Honour Health, I no longer find it uncomfortable.
I had a problem with my jaw, and I talked to my dentist about it. He assured me with a detailed explanation after a thorough examination. I am pleased with his advice on what I can try to reduce the discomfort.
— Anonymous
Verified review (1704461)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how we have helped you build up your confidence with the practice and no longer find your visits uncomfortable. We really appreciate your feedback.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
I'm always well looked after
I always dread these appointments but I don’t know why! I’m always well looked after, everything is explained, it really doesn’t hurt and I leave feeling so much better.
— Pat H
Verified review (1700661)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health Pat. We are so glad we are able to make you feel at ease and well looked after throughout your visits with us and that you can leave feeling so much better. We really appreciate your feedback.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Emergency crown repair
The surgery replied quickly to my request to be seen, which I really appreciated as I was also dealing with hospital appointments that day. The receptionist was brilliant, as I had to rearrange the first appointment given.
— Anonymous
Verified review (1698237)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear we were able to offer you an appointment quickly and one that worked around your other commitments already booked that day. We really appreciate your feedback and I will pass your kind comments on to our reception Team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
I’ll be back
The service is very good
— Margaret C
Verified review (1698201)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear the service you received at your last visit was very good. We really appreciate your feedback and with regard to the forms we understand it can be a little time consuming which is why we send them out prior to your appointment to give you time to complete them at your leisure, we really do appreciate it when you fill them out before your appointment it helps ensure we are able to see you promptly when you visit us.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Dental examination/check-up
Very happy with the examination.
— Anonymous
Verified review (1698182)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear you were very happy with your examination on your recent visit with us. We really appreciate your feedback.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Excellent
Excellent service as usual!
— Anonymous
Verified review (1698061)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you so much for your 5* Rating and kind comments!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Which best describes you?
Patient
Great Service as Always
Attended the dental clinic for a combined dental check and clean. More than happy with service provided, would highly recommend the practice used by other family members as well.
— Anonymous
Verified review (1698025)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear we were able to offer you a great service again at your recent visit with us and that you would highly recommend our practice. We really appreciate your feedback.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
The best dentist I’ve ever had!
The staff and my dentist were fabulous, would highly recommend!
— Anonymous
Verified review (1697407)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad hear you would highly recommend us following your recent visit with us. We really appreciate your feedback and I will pass your kind comments on to the team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Review from Google
This person left a star rating but no comment.
— Geordie bear
T438051
Review left 3 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you very much for your 5* Rating Keith!
Review from Google
This person left a star rating but no comment.
— Keith McKenzie
T102072
Review left 3 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you very much for your 5* Rating Keith!
Excellent
Great service, very knowledgeable and friendly!
— Anonymous
Verified review (1696538)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad hear we were able to offer you a great service from our very knowledgeable and friendly team. We really appreciate your feedback!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Spot on!
Mind put at rest by considerate treatment. Thanks.
— Douglas W
Verified review (1696527)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for your 5* Rating and your kind comments Douglas!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Review from Google
Won't go anywhere else. Even if they are 3 miles away. Quick easy and friendly staff. Would recommend, look at these teeth.x
— rhys Ferrell
T101884
Review left 3 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear your recent visit with us was quick and easy with our friendly team and happy to see you would recommend us. We really appreciate your feedback Rhys.
My check up
It was quick, painless and professional just the way I like it.
— Anthony B
Verified review (1695877)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad we hear your recent visit with us was just the way you like it, quick painless and professional. We really appreciate your feedback Anthony.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Responsive service
Professional, informative and responsive service.
— Anonymous
Verified review (1695875)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear your recent visit with us was professional, informative and responsive. We really appreciate all of your feedback!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Caring and considerate approach
Dental check up identified helpful interventions with a caring and considerate approach.
Hygienist treatment thorough, effective and also caring.
— Anonymous
Verified review (1695818)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how caring and considerate our dental and hygiene team were on your last visit with us. We really appreciate your feedback and I will pass your kind comments onto our team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
