Three monthly review carried out by Susan in the absence of Andrew. Could not have been better. A friendly professional service as always. Welcome advice and sympathetic approach. A tribute to our NHS.
— Paul G
Verified review (1674288)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health Paul. We really appreciate your feedback and kind comments which I will pass on to Susan.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
I couldn't ask for more!
Over the 58 years of my life, I have seen many different dentists. Michael is the BEST dentist I have seen. He is thorough and as an apprehensive patient, he is reassuring. I couldn't ask for more!
— Anonymous
Verified review (1674223)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are glad to hear you were made to feel at ease during your last visit to our dental practice. We really appreciate your feedback and kind comments which I will pass on to Michael.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Honour Health Jesmond
I was seen early, got an inspection and developed a plan of treatment. Only problem was getting an appointment for the procedure.
— Robert S
Verified review (1674174)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you for taking the time to review Honour Health. We are sorry to hear that you have to wait a little longer for your treatment on this occasion if you would like to be added to a cancellation list please contact the surgery.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Review from Google
This person left a star rating but no comment.
— Anne Killen
T94896
Review left 3 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you for your 5 star rating Anne
Excellent treatment
Diane Stephenson has always provided me with excellent treatment, understanding my personal concerns, so much so, that not wishing to change to another practitioner, I have felt confidence in her enough to follow her from one practice to another when she has decided to move on. I wish her the best in her retirement.
— Anonymous
Verified review (1672839)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. Thank you for your continued support for Diane we will pass on your kind comments and best wishes on her retirement.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Really excellent consultation
Really excellent consultation, time taken to explain the rational for all parts of the examination and investigations which was fantastic and I cannot recall ever having previously at a dental review.
— Anonymous
Verified review (1672434)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are glad hear how well our dentist did to keep you informed throughout your dental appointment with us. We really appreciate your feedback!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Invisalign check up
Check up with Gulshan who has given me the smile I’ve always wanted. Would thoroughly recommend her and Honor Health.
— Amanda T
Verified review (1671999)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad hear you now have the smile you have always wanted and I will pass your kind comments on to Gulshan.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Review from Google
This person left a star rating but no comment.
— Jane Frazer
T93851
Review left 3 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you very much for your 5 star rating!
Review from Google
This person left a star rating but no comment.
— Joyce Chung
T93399
Review left 3 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you very much for your 5 star rating!
Excellent care
My teeth and gums felt so refreshed after my hygienist appointment. Support for how I am looking after my teeth and excellent care.
My assessment checkup was also completed with care and advice with no corrective treatment in this occasion which is reassuring. Many thanks.
— Lorna T
Verified review (1671498)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to see you feel so refreshed following your Diamond Air Flow Treatment with our Hygienist. We really appreciate your feedback.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Review from Google
This person left a star rating but no comment.
— Hass Babu
T93322
Review left 3 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you very much for your 5 star rating!
Exceptional care and expertise
Dr Dhanoya has once again treated me with exceptional care and expertise. Guiding me through all the options available and the relative pros and cons. Once settled upon having crowns fitted he took great care to ensure they ultimately fitted perfectly. The whole team at Honour health go out of their way to be available to sort out any issues as soon they arise and really seem to care about me as a patient. Would absolutely recommend this practice.
— Anonymous
Verified review (1670918)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. It is great to hear that you are satisfied with your treatment with Dr Dhanoya. We really appreciate your feedback and will pass on your kind comments.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Friendly and professional
Dentist and hygienist both friendly and made me comfortable.
— Caren M
Verified review (1670864)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad we were able to make you feel at ease throughout your recent visit with us. We really appreciate your feedback.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Implant treatment
Great team, great dentists. 5 stars.
— Richard W
Verified review (1670773)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We have passed on your kind feedback to the whole of our team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Consistently good
Even though appointment was delayed staff went out of their way to keep me informed of reasons and make sure I knew reasons etc.
Dental care at this practice is excellent.
— Anonymous
Verified review (1670591)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. Sorry to hear of your delay we are so glad our team went out of their way to keep you informed at all times and that our dental care was still excellent for you.
Overall, how was your experience of our service?
Good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Repair to tooth
I was very happy with the outcome.
— Maureen W
Verified review (1670590)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. It is great to hear that you are satisfied with your treatment. We really appreciate your feedback.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Review from Google
The doctor and staff are all very professional, thoughtful and friendly. They genuinely care about me as a customer/patient. Therefore, I would highly recommend to everyone!
— Emma Ma
T93057
Review left 3 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear your kind comments and recommendations.
Excellent service, thank you.
I was treated by a delightful, professional, dentist and her colleagues who put me at ease immediately.
— Anonymous
Verified review (1669755)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for reviewing your visit to Honour Health. We are so glad you feel at ease during your appointment.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Hygienist treatment
Excellent care and attention.
— Anonymous
Verified review (1669685)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for reviewing your visit to Honour Health. We are so glad our Hygienist offered you excellent care and attention throughout your appointment.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
New dentures
New dentures satisfactory to date. Service provided was very professional.
— Anonymous
Verified review (1669597)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. It is great to hear that you are satisfied with your treatment . We really appreciate your feedback!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
