I travel over 50 miles to visit what I feel is the best dentist in the area.
I have both NHS and private work done and I cannot fault the level of customer service, the friendliness of all the staff and the explanation of treatment and work involved in my visits with various options available.
— Anonymous
Verified review (1669448)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. It is great to hear that you are satisfied with your treatment and your that your travel is worth it. We really appreciate your feedback!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Which best describes you?
Patient
Painlessly and speedily done
The procedure went very well. It was painlessly and speedily done. The receptionists were particularly welcoming and calming.
— Anonymous
Verified review (1669325)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to have been able to help you quickly, and it is great to hear that you are satisfied with your treatment. We really appreciate your feedback and will pass your kind comments onto our reception team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Very professional.
My dentist was very professional, helpful, informative and kind.
— Anonymous
Verified review (1669126)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to have hear your kind comments about your dental visit with us.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Teeth whitening
Michael was very thorough in the information given but not at all pushy. All my questions and anxieties were answered respectfully. As I was keen to get started due to a wedding the trays were made promptly for which I’m very grateful. Many thanks Michael.
— Anonymous
Verified review (1668966)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to have been able to help you quickly, and it is great to hear that you are satisfied with your treatment and options. I will pass your kind comments on to Michael.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Temp filling
Very helpful, friendly and professional service. Filled my broken teeth with temporary filling. Thank you for your time.
— Anonymous
Verified review (1668888)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to have been able to help you and it is great to hear that you are satisfied with your treatment. We really appreciate your feedback.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
6 month check up
6 month check up. I am a nervous patient, Diane always puts me at ease.
— Maria S
Verified review (1668626)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for reviewing your visit to Honour Health. We are so glad you feel at ease during your appointment and will pass your kind comments to Diane.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Emergency appointment
I needed to have a tooth fixed quickly and I got an appointment within a couple of days. While I was there I was seen quickly and the treatment was great. Fast and friendly but also good value!
— Omar A
Verified review (1668298)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to have been able to help you quickly, and it is great to hear that you are satisfied with your treatment. We really appreciate your feedback.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Hygienist
All good! Hygienist was very friendly and noticed an issue and referred me to the dentist.
— Glenn W
Verified review (1668057)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We really appreciate your feedback.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Other relative or friend
Review from Google
This person left a star rating but no comment.
— Victoria Brown
T92297
Review left 3 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you very much for your 5 star rating!
Hygienist
I can’t praise Maria highly enough, she is so friendly, incredibly knowledgeable and explained everything to me in a way that was easy to understand. Throughout my treatment she was checking my well-being. She also gave me great advice after my treatment was finished.
— Kim L
Verified review (1667586)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you so much for taking the time to review your hygienist appointment at Honour Health. We really appreciate your feedback and will pass your kind comments to Maria. Thank you!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Great service
It was a long session but everything got sorted out in one go. Thank you very much.
— Anonymous
Verified review (1667202)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
You are very welcome. Thank you for your 5 star rating of Honour Health!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
6 month check-up
Friendly, professional treatment.
— John L
Verified review (1667050)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Accurate and knowledgeable
The information I was given about my children's teeth was accurate and knowledgeable.
— Stuart D
Verified review (1667036)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to provide a review about your children's visit to Honour Health. We really appreciate your feedback.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Emergency Appointment
Called for an emergency appointment and got one the same day. Dentist was extremely helpful and provided excellent treatment. I would definitely recommend their services.
— Anonymous
Verified review (1666971)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much - we are very grateful for your recommendation. We are glad you were satisfied with your treatment. If you need anything further, please do not hesitate to contact us.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Friendly and professional service
I was quite nervous about getting a crown fitted, as this is quite a big procedure. However, the staff at Honour Health have been helpful and supportive at every step of the process. The dentist clearly explained to me what was going to happen and when, and kept checking in with me to see how I was. And I didn’t feel a thing either.
— Louise J
Verified review (1666784)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We are glad that you are pleased with your treatment and that you found our staff to be helpful and supportive. We really appreciate your feedback and please let us know if you need anything further - you know where we are.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Always wonderful with children
Our visits are always problem free and my son loves visiting. Hussam is always very patient, tolerant and approachable - particularly when my son is attempting to replace him as my dentist by trying to fiddle with equipment and stick things in my mouth. The whole team are great with children and I’d recommend the plan for them, not just adults.
— Anonymous
Verified review (1666748)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you so much for your review of Honour Health. We really appreciate your feedback and we are delighted that your son loves visiting! We will pass your kind comments to Hussam and the team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Good experience
Hygienist made me feel at ease and was friendly and knowledgeable.
— Kayleigh D
Verified review (1666354)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you for your review. We are so glad you felt at ease during your hygienist appointment. We really appreciate your feedback.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Excellent
The whole excellent service starts at reception, the girls are polite, welcoming and very friendly.
My dentist was very professional and explained everything as he did things.
My hygienist was brilliant, again, very professional, very friendly, very good at making you feel at ease.
That’s why I strongly recommend Honour Health Jesmond.
— Steven W
Verified review (1666252)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you for writing such a lovely review about your experience at Honour Health! We really appreciate your recommendation and will pass your kind comments to the team. We look forward to seeing you at the practice again soon!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Changed my whole life
I had considerably worn teeth and was very afraid of coming to the dentist's but after my consultation with Susan and the team I was put very much at ease, I also had a gagging problem that I was worried about but yet again I was put at ease. I wish I had found Susan and the team sooner, I think I would have visited sooner. After my treatment, my teeth are near perfect and I can't thank Susan enough for what she did, it has changed my whole life, thank you.
— Peter B
Verified review (1665671)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for reviewing your experience at Honour Health. We are so glad that you felt at ease during your treatment and we will pass your kind comments to Susan and the team. Thank you.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Pleased with every aspect
I was pleased with every aspect of my visit.
— Anonymous
Verified review (1665670)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
