Verified review (1665648)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Review from Google
My wife had an urgent problem with what turned out to be a root infection and was seen the same day at the same time Mike made time to see me about an ongoing treatment which appeared to have cleared up. All in all the service provided by this practice is excellent and often above and beyond what is expected.
— Richard Windsor-Price
T91327
Review left 3 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review the experience you and your wife had at Honour Health. We are so pleased to have helped you both and we really appreciate your feedback. We will pass your kind comments to Mike.
Friendly staff, quick appointment
Very friendly staff, quick appointment and no wait time so I was in and out within 20 minutes.
— Isabelle R
Verified review (1665110)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for your review. We really appreciate your feedback and will share it with the team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Amazing!
I feel so lucky that I found Honour Health. Every single dentist that has seen me has been excellent. They have been kind, professional and very caring. The dental assistants are also absolutely fantastic!.
— Anonymous
Verified review (1664915)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for such a lovely review! We really appreciate your feedback!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Check up
Can't say I enjoy coming to the dentist but I can say with my current dentist, I no longer cry before I come.
— Nichola S
Verified review (1664744)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for your 5 star review. If there is anything else we can do to help you feel at ease during your visits, please do let us know. Thank you.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Denture addition
Excellent service and treatment.
— Adrian N
Verified review (1664651)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much! We look forward to seeing you at the practice again soon.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Professional and reassuring
Professional and reassuring. Helen was happy to answer any questions and offered appropriate advice.
— Anonymous
Verified review (1664528)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for reviewing Honour Health. We really appreciate your feedback and will pass your kind comments to Helen.
Overall, how was your experience of our service?
Good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Excellent
The surgery is usually behind schedule when I go and I have a long time to wait. This time I was called in before I had even fully checked in. In and out in 10 mins!
— Anonymous
Verified review (1664516)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you for your feedback - we are sorry that you have had a long wait in your past visits. Sometimes unforeseen emergencies can cause delays within our diary. We thank you for your understanding and we are pleased to read that you were seen promptly for your recent appointment. Thank you for taking the time to review us.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Review from Google
Had a check up with a lovely dentist called Susan who instantly put me at ease, a very gentle nice experience for someone who is quite nervous I would highly recommend Susan at honour health jesmond
— Deborah Harrison
T90421
Review left 3 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you so much for taking the time to review your visit to our dentist Diane at Honour Health. We are so glad you felt at ease and we will pass your kind comments to Diane.
Honour Health Jesmond
Very professional session, as usual.
— Pamela B
Verified review (1664126)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much - we really appreciate your feedback.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Review from Google
This person left a star rating but no comment.
— Gwendolyn Loomis
T90358
Review left 3 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you so much for your 5 star rating!
Six months check up
As usual excellent service provided. Very professional and thorough.
— Thomas B
Verified review (1664080)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you so much. We really appreciate your feedback and look forward to seeing you at the practice again soon.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Emergency Treatment
I was seen quickly, and received good treatment for a gum/tooth infection. I'm very pleased with speed and quality of the service.
— Anonymous
Verified review (1664007)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you for taking the time to review your experience at Honour Health. We are glad that you were pleased with your treatment and we really appreciate your feedback.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Excellent!
Extremely professional and excellent treatment as always!
— Anonymous
Verified review (1663919)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Usual check up
Friendly welcome when I arrived. My usual dentist is away so I met Susie and Amy. Both were very friendly and made me feel comfortable and relaxed. Check up was completed quickly and improvement for a tooth was discussed and agreed upon.
— Gwendoline F
Verified review (1663916)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your visit to Honour Health. We really appreciate your feedback and will pass your kind comments to Susan and Amy. We look forward to seeing you again soon!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Review from Google
This person left a star rating but no comment.
— Mark Playford
T90280
Review left 3 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you so much for your 5 star rating of Honour Health!
Amazing with my young kids
Came with my 1yr and 3yr kids. The dentist was so lovely and friendly it was the first time my 3 year old didn’t try to run away, and sat calmly to be examined. Was a lovely experience.
— Anonymous
Verified review (1663587)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you so much for your review of Honour Health. We are thrilled that you found your visit with your children to be a lovely experience. We look forward to welcoming you all back again soon!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
I love my dentist
Professional, friendly service. I love my dentist.
— Elizabeth S
Verified review (1663579)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for reviewing Honour Health! We really appreciate your feedback.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Review from Google
Dr Susan Hunter is the best dentist I've ever had in my life. She is extremely professional and managed to put me at ease despite my anxieties. She is an exemplar of how a dentist should be. She managed a difficult case and resolved my issue effectively and efficiently. I can't imagine seeing any other dentist. Thank you so much Susan.
— Sobia Aly
T90106
Review left 3 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you so much for taking the time to write such kind comments about our dentist Dr Susan Hunter at Honour Health. We are so glad that you felt at ease during your visit. We will pass your review to Susan and we really appreciate your feedback.
Friendly and informative
Went for an Invisalign consultation. I was seen about 5 minutes before my scheduled time which was great. The dentist Gulsh was friendly and informative. She provided me with details about what to expect and also an estimate of the price. She answered the questions I had and we agreed on the next steps.
— Anonymous
Verified review (1663243)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to review your experience at Honour Health. We will pass your kind comments to Gulsh. Good luck with the next steps in your Invisalign journey!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
