Contacted practice in morning as new patient with terrific toothache and was seen and treated early afternoon on same day.
Caring and fabulous dentist and reception staff.
— Anonymous
Verified review (1650440)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you so much for your feedback - we are so glad we could help you and we will pass your kind comments to the team.
Overall, how was your experience of our service?
Very good
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Patient
Great Dentist
Solved my problem as always.
— Sergio S
Verified review (1650364)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you - we are very pleased to hear this!
Overall, how was your experience of our service?
Very good
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Patient
Emergency appointment
Had a tooth extraction. I was in a lot of pain due to an infection, the dentist I saw wasn’t my usual dentist but he was fantastic and made me feel at ease, talked me through the procedure and ensured I fully understood. The tooth was extracted and was informed of the aftercare.
— Mandi M
Verified review (1650340)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to provide feedback about your experience at Honour Health. We are so glad that you felt at ease during your treatment. We hope you are still feeling OK following your extraction. If you need anything further, you know where we are.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Patient
Fixing a bridge
The whole experience from reception to treatment was easy and polite, I felt comfortable throughout. The treatment from Dr. Dhanoya was as usual outstanding. It is important to me that I am given info on what is happening and this always happens at this surgery. Thanks.
— Beryl R
Verified review (1650312)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
You are very welcome. Thank you very much for taking the time to provide feedback about your experience at Honour Health. We are so glad that you felt comfortable throughout your treatment and we will pass your kind comments to Dr Dhanoya and the team. We look forward to seeing you again soon.
Overall, how was your experience of our service?
Very good
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Patient
Extraction
Successful and largely painless.
— Stephen C
Verified review (1650206)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for your 5 star review of Honour Health. We really appreciate it.
Overall, how was your experience of our service?
Very good
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Patient
Check up
Staff, clinical and admin are always friendly and polite.
— Henry A
Verified review (1650034)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for your feedback. We really appreciate it.
Overall, how was your experience of our service?
Good
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Patient
Straightforward appointment
Straightforward appointment carried out with due care.
— Sandra C
Verified review (1649766)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much!
Overall, how was your experience of our service?
Very good
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Patient
Review from Google
As always, great reception experience, always welcomed by name, great dental service from the hygienist, compliments and all for my own efforts, and today for my six monthly check ups. ...and so easy to plan in the next appointments, six and twelve months from now. Thanks all round!
— steven kyffin
T85223
Review left 3 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
You're very welcome! Thank you so much for taking the time to review Honour Health. We look forward to seeing you at your next visit!
Review from Google
I have been a patient for very many years and always find a friendly welcome, superb treatment and very professional staff.
— Edmund Welch
T85224
Review left 3 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you very much for your 5 star review of Honour Health. We really appreciate it and look forward to seeing you again soon.
Thorough, friendly
The check up was carried out in a thorough, friendly and professional manner, as well as on schedule!
— Michael H
Verified review (1649469)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
This is great to hear! Thank you very much for your positive feedback about your experience at Honour Health. We really appreciate it!
Overall, how was your experience of our service?
Very good
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Patient
Review from Google
Sensitive and considerate work. All went smoothly.
— Peter Charles Robson
T85196
Review left 3 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you very much for your positive feedback about your experience at Honour Health. We really appreciate it!
Cosnistent excellent service from dentists and hygienists
Have been at this dentist for 18 years and have always had excellent service and treatment from the dentists and hygienists. Can recommend without any reservations.
— Anonymous
Verified review (1649406)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you so much for your coming to our practice for 18 years! We really appreciate your loyalty and we are very thankful for your recommendation. The team will be thrilled!
Overall, how was your experience of our service?
Very good
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Patient
Review from Google
Excellent service and excellent advice as always.
— Tim Brannan
T85160
Review left 3 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you very much for your 5 star rating! We really appreciate your kind comments about your our hygienist Sam. We look forward to seeing you at Honour Health again soon.
I was treated very kindly
I was treated very kindly by Nico. As I am a nervous patient this is extremely important to me. The girl that answered the girl that answered the phone was very efficient and pleasant.
— Elaine K
Verified review (1649269)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to submit feedback about your experience at Honour Health Jesmond. We really appreciate your kind comments and will pass them on to the team. We look forward to seeing you again soon.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Patient
Review from Google
Excellent dental service provided
— Tom K
T85128
Review left 3 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Hi Tom! Thank you very much for your 5 star rating of Honour Health! We really appreciate it.
Review from Google
Receptionist and staff are always friendly and pleasant and dentist explains everything which is very helpful.
— emma foulkes
T85129
Review left 3 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Hi Emma! Thank you very much for your 5 star review! We really appreciate your kind comments about our team and we look forward to seeing you again soon.
Review from Google
This person left a star rating but no comment.
— Angus McLean
T85051
Review left 3 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you very much for your 5 star rating of Honour Health!
Completely at ease
I was apprehensive about going for my first hygiene appointment but I was put completely at ease. Everything was explained so clearly and they were so lovely! Thank you!
— Anonymous
Verified review (1648897)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
You are very welcome! Thank you very much for your 5 star review of your hygiene visit at Honour Health. We look forward to seeing you again soon!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Very satisfied
Very satisfied with the work done by the dentist and the service from the reception staff.
— Trevor B
Verified review (1648890)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
We are very pleased to hear that you are very satisfied with your treatment and the service from our reception team. Thank you for taking the time to review Honour Health.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Review from Google
Dr Mike Peterson is an experienced and competent dentist who I feel that I can trust. So, if you're thinking of going privately, I can recommend him.
— Danuta O'Neill
T85052
Review left 3 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you for your 4 star rating. If we can do anything further to improve, please do let us know.