T84653
Review left 3 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you very much for your 5 star rating of Honour Health!
Review from Google
This person left a star rating but no comment.
— Oscar Chow
T84654
Review left 3 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you very much for your 5 star rating of Honour Health!
Review from Google
Its was my first time to took off my bad big teeth in my life. Honour Dental in jesmond counter staffs provided very nice service, always keep smile and willing to answer customer question. Docter and nurse professional skills, speed and procedure was out of my expectation good. Its was almost no painful in the process and after. Its was so Amazing. Thank you so much
— A Google User
T84655
Review left 3 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
You are very welcome! Thank you very much for taking the time to review your experience at Honour Health! We really appreciate your feedback.
Review from Google
This person left a star rating but no comment.
— Lisa Davidson
T84485
Review left 3 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Thank you very much for rating Honour Health 5 stars!
Gentle and reassuring
Michael was, as always, very gentle and reassuring.
— Kathleen G
Verified review (1647054)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much. We will pass your kind comments to Michael and look forward to seeing you at the practice again soon.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
4 month Hygienist Clean
Hygienist very supportive of me as I gag a lot when having treatment, thank you.
— James R
Verified review (1646873)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for reviewing your experience at Honour Health. We are glad that you found our hygienist to be very supportive. We look forward to seeing you at the practice again soon.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Air flow
It was the best oral Hygienist I’ve had in over 2 years. I’ve complained on a few occasions previously. But the girl who I visited was brilliant. Spent time which was allocated to the fullest. Keep up the good work.
— Pauline C
Verified review (1646823)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for your feedback about our dental hygienist Sam, which is much appreciated. The hygienist you saw previously is no longer at the practice. We look forward to seeing you at Honour Health again soon.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Brilliant treatment
I am quite nervous when attending dentist as I have hearing issues. I mentioned this to dentist and assistant and they were excellent taking time to face me when they spoke so I could pick up what they were saying. I was made to feel at ease with my greeting and dentist explained everything she was doing and explained what she found. I needed a small filling which was done there and then for first time in my life without freezing it. I never felt any pain and didnt feel anxious. Brilliant treatment all round. Very professional and caring. 5 star plus.
— Terry F
Verified review (1646496)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for taking the time to provide feedback about your experience at Honour Health. We are so glad that you felt at ease during your visit and we very much appreciate your kind comments about our team. We look forward to seeing you at the practice again soon. Thank you.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
A thorough inspection
As always, a thorough inspection and detailed analysis or current oral and teeth health.
— Maria B
Verified review (1646376)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for your 5 star review of Honour Health. We really appreciate your feedback.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
NHS dental check up for 3
Attended for myself and 2 children. We have waited some time to get an appointment however I appreciate it’s not easy when limited to after school times. We have now booked 6 months in advance to avoid the wait. The staff were brilliant. The waiting room was busy with limited chairs but we were seen very quickly. The team were amazing, the dentist and assistant were brilliant with The children explaining everything and putting them at ease. Thank you.
— Anonymous
Verified review (1646225)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you for taking the time to review your experience at Honour Health. We are sorry you had a wait for your appointment and we appreciate your understanding. We are pleased that you have booked 6 months in advance. We really recommend that our patients do this, so that they have the best range of after-school times to choose from. Thank you very much for your kind comments about our team, which we will pass on. We look forward to welcoming you all back to the practice in 6 months. Thank you.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Review from Google
This person left a star rating but no comment.
— Samantha Holliday
T84254
Review left 3 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Hi Samantha! Thank you very much for your 5 star rating of Honour Health! We really appreciate it.
Review from Google
Staff are always very helpful and professional.
— CHRIS WHITEHOUSE
T84255
Review left 3 years ago
This review complies with Google's policies.
Reply from Honour Health Jesmond
Hi Chris! Thank you very much for your feedback. If we can do anything to improve, please do let us know.
Very personable
My visit was on time, my treatment thorough, the guidance for improving my personal dental hygiene informative and thorough, and the dental hygienist was very personable, engaging, patient and thorough throughout my visit.
— Eric P
Verified review (1645933)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you so much for taking the time to review your visit to Honour Health. We really appreciate your feedback and will pass your kind comments to our hygienist Sam. We look forward to seeing you at the practice again soon.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Well-explained
Very efficient and well-explained.
— Anonymous
Verified review (1645751)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
An excellent dental practice
Honour Health is an excellent dental practice. I have been with Dr Onkar Dhanoya for 20 years. I was a dental-phobic. He transformed this enabling me to relax and have the necessary treatment without stress. He exudes calmness with patience and the standard of treatment is outstanding. I have been impressed with the work of his colleagues when they have treated me. If in pain they will always see you usually that day. What more can you ask of a dentist?
— Corrine R
Verified review (1645727)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you so much for taking the time to review Honour Health - and for your loyalty to the practice for 20 years, which is so valuable to us. We are so glad to have helped you to relax during your dental treatments, as it is our number one priority to help patients feel at ease when they visit us. We will pass your kind comments to Dr Onkar Dhanoya. We look forward to seeing you at the practice again soon. Thank you.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Amazing service
My temporary crown came out in the afternoon. I phoned for an appointment and was given 10 am the next day. That was really good, but then I got a callback asking if I could come in at 4 pm today. I assumed I'd be waiting for ages to be squeezed in, but was seen within a couple of minutes. In less than 10 minutes I was on my way out with the crown back in place. Amazing service. Thanks Gulshan.
— Anonymous
Verified review (1645543)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much for reviewing your visit to Honour Health. We are so glad to have helped you and we will pass your kind comments to Gulshan.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Professionalism and kindness
I was feeling quite nervous before attending my appointment as I had not had a crown fitted before. My dentist, Gulshan, was very reassuring, however, and explained what she was doing throughout the procedure. I really appreciated her professionalism and kindness. Thank you.
— Maggie J
Verified review (1645267)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
You are very welcome. Thank you very much for taking the time to review your experience at Honour Health. We are so glad you felt reassured during your treatment and we will pass your kind comments to Gulshan.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Just perfect
Just perfect.
— William F
Verified review (1645095)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you very much!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
I wouldn’t hesitate to recommend
I was absolutely dreading this appointment, but I really shouldn’t have! Hannah was so lovely, she explained to me what she was going to do and was very reassuring throughout my appointment. At the end of my appointment I was given comprehensive advice on what I need to do before my next appointment. The whole team at Honour Health are fantastic, really friendly and welcoming. I wouldn’t hesitate to recommend Honour Health to anyone.
— Anonymous
Verified review (1644742)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
Thank you so much for taking the time to review your hygienist appointment at Honour Health! We really appreciate your recommendation and we will pass your kind comments to Hannah and the team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
Which best describes you?
Patient
Hygiene appointment
Saw the hygienist yesterday my teeth feel and look amazing, I’m very pleased.
— Amanda T
Verified review (1644340)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Honour Health Jesmond
That's great - thank you very much for your feedback about your hygienist appointment at Honour Health! We are so pleased you are happy with the results and we look forward to seeing you again soon.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?