Working Feedback

Mid Essex Dental Care

215-217 High Street, Kelvedon, Essex, CO5 9JT

Excellent rating from 1620 reviews

5 out of 5 stars

+ 319 reviews from Google 1973 total reviews

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Latest Reviews by Working Feedback

Good service

4 out of 5 stars
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Good service and good advice

— Ruma R

Verified review (2207325) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

Very helpful

5 out of 5 stars
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Easy to contact and very helpful.

— David C

Verified review (2206535) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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Fab team, got a nice welcoming and friendly experience

— Michelle Mayer

T273554 Review left 1 year ago
This review complies with Google's policies.

Reply from Mid Essex Dental Care

Thank you very much for taking the time to leave us a five star review.
Kind regards
Management Team

Excellent service

5 out of 5 stars
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Needed an emergency appointment on a Sunday, for a tooth abscess, excellent service, very thankful to all the staff.

— Anonymous

Verified review (2204829) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Kind and considerate

5 out of 5 stars
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Staff were kind and considerate and professional.

— Anonymous

Verified review (2204678) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Teresa Nihill

T273098 Review left 1 year ago
This review complies with Google's policies.

Reply from Mid Essex Dental Care

Thank you very much for taking the time to leave us a five star review.
Kind regards
Management Team

Mid Essex Dental Care

3 out of 5 stars
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Reception staff could be a bit more pleasant and there are too many signs. These signs give a very negative vibe

— Anonymous

Verified review (2203589) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Neither good nor poor
Was this service paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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Always a good job done. Very professional

— cathy stewart

T272679 Review left 1 year ago
This review complies with Google's policies.

Reply from Mid Essex Dental Care

Thank you very much for taking the time to leave us a five star review.
Kind regards
Management Team

Friendly, helpful

5 out of 5 stars
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Very helpful and efficient appointment. Staff are always friendly, helpful and genuinely interested in delivering a good service

— Anonymous

Verified review (2203095) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Appointment

5 out of 5 stars
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No problems at all

— Terry S

Verified review (2202621) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Great Dentist

5 out of 5 stars
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Love my dentist and always feel like I’ve had a full MOT when I go there, she is great

— Joanne T

Verified review (2202253) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Kazi is great! My teeth needed quite a bit of work after not being able to get into a dentist for a few years (and being pregnant probably exasperated the decline of my oral health). He is very knowledgeable, patient and kind and he helped this nervous person through all the treatments needed to get my teeth (and smile) back to excellent condition. Best dentist I've ever had. I'm now wanting to go into the field myself!

— Danielle Glover

T272013 Review left 1 year ago
This review complies with Google's policies.

Reply from Mid Essex Dental Care

Thank you very much for taking the time to leave us a five star review.
Kind regards
Management Team

Review from Google

5 out of 5 stars
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I had an exceptional experience with Dr. Nadyn! She is an incredibly skilled and passionate dentist ,always calm, attentive, and dedicated to her work. I went through an Invisalign treatment with her, and everything was absolutely perfect from start to finish.
I couldn't be happier with the results! I totally recommend her to anyone especially if you're thinking about orthodontic treatment. She really makes the whole journey smooth and stress-free. I'm so glad I chose her 🙏

— Bobu elena

T271863 Review left 1 year ago
This review complies with Google's policies.

Reply from Mid Essex Dental Care

Thank you very much for taking the time to leave us a five star review.
Kind regards
Management Team

Very kind

5 out of 5 stars
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Very kind & considerate

— Anonymous

Verified review (2201724) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Appointment

2 out of 5 stars
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The overall service is good for in Kelvedon branch; however, I rated it poorly due to my experience with one of the receptionists at the front desk. I want to clarify that this does not refer to the lovely blonde-haired lady, who has always been helpful and professional.
Unfortunately, the other receptionist, a lady who often wears a black top, has consistently demonstrated poor customer service. On multiple occasions, she has been rude to patients, both on the phone and in person, even in the presence of others.
Customer service plays a vital role in the overall experience, and due to this recurring issue, I have made the decision not to return to this facility. I hope this feedback is taken constructively, as no patient should feel dismissed or disrespected when seeking care.

— Anonymous

Verified review (2201424) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Poor

Review from Google

5 out of 5 stars
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only second time iv been in a long while the lady l am with she is very nice clear to tell with what she has to do makes sure you are comfortable with the way she work and l am very pleased the way things are going

— Pamela Greenwood

T271470 Review left 1 year ago
This review complies with Google's policies.

Reply from Mid Essex Dental Care

Thank you very much for taking the time to leave us a five star review.
Kind regards
Management Team

Wonderful dentist

5 out of 5 stars
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I have not had very good experiences with going to the dentist previously. My dentist is the most kind and wonderful person. I feel if I had her treatment with her that my teeth would be in much better condition. She is non judgemental and an absolute credit to your surgery. Thank you so much

— Maria H

Verified review (2200519) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very professional service

5 out of 5 stars
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I was very pleased to be given an appointment the next day. The service and treatment was as usual very professional

— John R

Verified review (2199580) Review left 1 year ago
This review was collected via email feedback service.
How satisfied are you with the outcome of your experience? 5 out of 5 stars
Overall, how was your experience of our service? Very good
What did you like most about the practice? General Experience, Staff Attitude, Décor / Cleanliness, Dental Treatment

Mid Essex Dental Care

4 out of 5 stars
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Dentist was amazing. Listened to all of my questions and was very reassuring.
Reception staff less so. Constant chatting to each other, and rather unwelcoming. Very blunt answers, and no smile. Did not feel like I was treated like a human- I don’t envy anyone anxious visiting.
Signs in reception are also very abruptly written- not what you want to read whilst waiting for a dentist appointment. ‘We are not not obliged to provide a car park’, ‘we do not tolerate abusive language’. All very understanding, but I feel more effort could have been made to write these in a more friendly manner.

— Anonymous

Verified review (2199156) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Jackie Underwood

T268605 Review left 1 year ago
This review complies with Google's policies.

Reply from Mid Essex Dental Care

Thank you very much for taking the time to leave us a five star review.
Kind regards
Management Team