Hall & Smith Dental Practice

Review from Google

Appointment on time and efficient.

— Stan Gardiner

T180239 Review left 2 years ago
This review complies with Google's policies.

Reassuring

Friendly and reassuring.

— Anonymous

Verified review (1780703) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Review from Google

Good service, very sad to hear that Jack is moving on.

— Lyn Brown

T180199 Review left 2 years ago
This review complies with Google's policies.

Hall & Smith Dental Practice

Very efficient.

— Anonymous

Verified review (1780602) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Very thorough

Explained things to me and was very thorough.

— David R

Verified review (1780486) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Efficient

On time. Friendly. Efficient.

— Terence M

Verified review (1780427) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Hall & Smith Dental Practice

New dentist Jack was great at explaining everything and giving me treatment options. I did think the appointment was for myself and my son however, as his first experience of the dentist (I was told to bring him with me), but he didn’t do anything with him.

— Anonymous

Verified review (1780362) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Good

Hall & Smith Dental Practice

Seen on time.

— Anonymous

Verified review (1780309) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Amazing

Always totally professional and amazing.

— Anonymous

Verified review (1779913) Review left 2 years ago
This review was collected via SMS feedback service.

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Well organised

Well organised. On time.

— David O

Verified review (1779769) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Quick and efficient

Quick and efficient.

— Charlotte T

Verified review (1779026) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Very good

Amelia was very good, efficient and seemed to know what she was doing.

— Anonymous

Verified review (1778853) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Hall & Smith Dental Practice

Follow-up of annual check.

— Anonymous

Verified review (1778412) Review left 2 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

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How satisfied are you that the dental surgery involves you in decisions about your treatment?

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How satisfied are you with the outcome of your treatment?

Hall & Smith Dental Practice

Speed of emergency treatment and care offered by Jack and the dental nurse. Thank you both!

— Anonymous

Verified review (1778194) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Hall & Smith Dental Practice

Very much appreciate the care given to me for treatment received this morning. Thanks so much.

— Margaret R

Verified review (1777856) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Very good experience

What stood out for me was the kindness of the receptionist at the practice who fitted me in to see my dentist on the same day after I explained the urgency of my problem.
My dentist Amelia was incredibly efficient, very calm and gentle explaining her every move.
All in all, a very good experience indeed.

— Anita W

Verified review (1777461) Review left 2 years ago
This review was collected via SMS feedback service.

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On-time and polite

On-time and polite.

— Michael S

Verified review (1777365) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Very understanding

Very understanding, kind and caring.

— Anonymous

Verified review (1777181) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

A good experience

For me, a good experience as I've never liked visiting the dentist.

— Anonymous

Verified review (1777147) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Check-up (plus a bit of a clean up of plaque at my request)

Dentist super friendly, also very thorough, and she answered my questions when I asked anything about the ‘coding’ she was giving to the assistant (nurse?). I asked if she’d be willing to also remove the bits of plaque I was aware of at the bottom front, as just a few days ago my hygienist appointment in two weeks time was cancelled, and the earliest appointment I could be offered was December. Dentist kindly did that for me - my ‘gap’ feels much better now and the rough stuff from behind, on the gum line is gone. I very much appreciate that ‘extra’ attention. Thank you so much.
As ever, the reception staff very friendly and very helpful. Was also trying to sort next appointments for my grandsons, too, and receptionist (sorry, forgotten her name, dark hair, smiley face) was so patient and sorted it for me.
Been with this practice for 40+ years now - and never felt dread about going to dentist, and even look forward to hygienist appointments.

— Anonymous

Verified review (1776658) Review left 2 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?