The practice kindly found an emergency appointment for me after a front crown came out. Excellent customer service from both clerical and dental staff. I’m a very happy customer.
— Anthony C
Verified review (2284082)
Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Dealt with quickly
Problems dealt with quickly, with explanation and statement of likely future outcome.
— Anonymous
Verified review (2284070)
Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Good, helpful visit
Good, helpful visit, not rushed
— Anonymous
Verified review (2282592)
Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
No
If you answered Yes, please could you provide some more information?
N/A
Friendly and effective
Quick response to my tooth problem, a polite, friendly and effective team
— Joan H
Verified review (2281605)
Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
You couldn’t find a better dentist
My visit today was excellent as always with Clara. I am always pleased with what she does. She always listens to what you have to say and explains things well which puts you at ease. I have confidence in her, whatever she does, you couldn’t find a better dentist than her. She is excellent, worth every penny you pay
— June C
Verified review (2280249)
Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
Excellent service 👏.
— Andrew Baldwin
T316801
Review left 9 months ago
This review complies with Google's policies.
Very professional
Appointment was on time and all staff were very professional and pleasant.
— Neil M
Verified review (2279821)
Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
We've been coming here as a family for years and have always had great service from Hall and Smith. They have never done unnecessary work for the financial side of it. Everything explained with what procedure occurred. All the staff are also lovely and friendly. Keep up the good work.
— Barn123
T316802
Review left 9 months ago
This review complies with Google's policies.
Review from Google
This person left a star rating but no comment.
— Phil Haddon
T316803
Review left 9 months ago
This review complies with Google's policies.
Excellent appointment
Excellent appointment today. Even though I may have to lose the affected tooth, Carlotta was sympathetic to my request to try to retain it. Not only was she highly skilled but I even had the opportunity to practise my Spanish! Thank you.
— Anonymous
Verified review (2279064)
Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
Today’s visit was my last…for good reasons! I have had excellent service here for the last 20 years and I would like to thank everyone for that and for their friendliness. K Marquis
— Kate Marquis
T316143
Review left 9 months ago
This review complies with Google's policies.
Reply from Hall & Smith Dental Practice
Thank you for taking the time to write a review, we will miss seeing you.
all the best wishes for your move, kind regards from all @ Hall & Smith
Emergency appointment
Amazing team, phoned up for an emergency appointment for a wisdom tooth, was able to see me the same day.
— Anonymous
Verified review (2278729)
Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Gentle and caring
Such a friendly, caring team, very efficient while gentle and caring
— Anonymous
Verified review (2278199)
Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Good preventative advice
Carlotta was amazing,
Efficient, very patient centred, good preventative advice, general overall health related advice, Hall and Smith have found a gem in the dental world, please please stay Carlotta.
Dental nurse was brilliant too.
Thank you for the great appointment today
— Neil F
Verified review (2277563)
Review left 9 months ago
This review was collected via SMS feedback service.
Reply from Hall & Smith Dental Practice
Thank you for taking the time to provide feedback, it is greatly appreciated.
We are pleased you were very happy with Carlota's work and the team here , we look forward to seeing you again.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Friendly staff
Knowledgeable and friendly staff
— Anonymous
Verified review (2276922)
Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Friendly staff
I was dealt with quickly & efficiently. Friendly staff.
— Anonymous
Verified review (2276569)
Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Good
My experience
Pleasant experience.
— Anonymous
Verified review (2276476)
Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Caring
Thank you, a caring visit today from Gina.
— Richard S
Verified review (2276162)
Review left 9 months ago
This review was collected via SMS feedback service.
Reply from Hall & Smith Dental Practice
Thank you for taking the time to provide feedback , this is greatly appreciated.
We look forward to seeing you next time ,Gina and the team @ Hall & smith Dental Practice
Overall, how was your experience of our service?
Very good
My experience
Very friendly
— Kathleen J
Verified review (2276027)
Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
Delighted! Called in for an emergency treatment and the staff, professional and administration, were very kind and attentive. Whisked through and went home very much better.
Subsequent treatment for two crowns delivered expertly and with great care. Excellent.
— Ernest Edmonds
T311164
Review left 9 months ago
This review complies with Google's policies.
Reply from Hall & Smith Dental Practice
Thank you for your kind feedback , greatly appreciated , kind regards Hall & Smith Dental Practice
