Great experience, friendly and competent staff. Joan, the dentist, was fantastic and thorough. Highly recommend.
The only part that could be improved is the price of the additional items they sell, ie dental floss was very overpriced. A small tub of dental floss was £7 in the clinic whereas the same item was £1.50 in Sainsbury’s.
— Emma sandham
T305602
Review left 10 months ago
This review complies with Google's policies.
Informative and caring
Extremely helpful reception team. Two appointments- the first for a routine inspection with my dentist and the second with the dental hygienist. Very pleased with the highly professional, informative and caring approach I received from both practitioners.
— Patrick C
Verified review (2267756)
Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
This person left a star rating but no comment.
— rowland woof
T305286
Review left 10 months ago
This review complies with Google's policies.
Friendly, polite
Everyone is friendly, chatty and polite.
— Anonymous
Verified review (2267052)
Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Excellent service
Very friendly staff and excellent service
— Anonymous
Verified review (2266645)
Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Friendly
Friendly and efficient
— Anonymous
Verified review (2266436)
Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Courteous and helpful
I feel very fortunate to be a client of this dental surgery – from the minute you walk in you are greeted by friendly reception staff who are courteous and helpful. It is lovely to be met by the dental assistant who takes you upstairs and I have the highest praise for Sam who is very professional, informative and kind and although I hate injections he gives the best injections ever. I would highly recommend anyone to enjoy the experience that I have by being a client of this surgery. Well done.
— Sherry G
Verified review (2266171)
Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Hall & Smith Dental Practice
On time, the dentist seemed to know what he was doing
— Josephine V
Verified review (2265793)
Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
This person left a star rating but no comment.
— Mike Ridding
T304515
Review left 10 months ago
This review complies with Google's policies.
Review from Google
Great service. Reception friendly and helpful. Dentist friendly and professional, discusses options and explains the pros, cons and costs. Good agreed treatment, results, and follow up.
— Geoff Cox
T304376
Review left 10 months ago
This review complies with Google's policies.
Emergency appointment
Emergency appointment dealt with efficiently with care.
— Carol W
Verified review (2264975)
Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Thank you
The dentist and nurse were both lovely and put me at ease, I am always nervous! Thank you both
— Sherie P
Verified review (2264912)
Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Hall & Smith Dental Practice
The dentist took time to answer my questions fully, and with patience.
— Anonymous
Verified review (2264662)
Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
A pleasant experience
Sam is lovely
The staff on reception are professional
The dental nurse was very kind
In all a pleasant experience
Thank you
— Anonymous
Verified review (2263423)
Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
My hygienist is great
As ever, all the staff at Hall and Smith were very welcoming and so helpful. My hygienist, Sarah, is great - helpful advice and really friendly. 10/10
— Anonymous
Verified review (2262860)
Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
This person left a star rating but no comment.
— Lee Moffatt
T303184
Review left 10 months ago
This review complies with Google's policies.
A same day appointment
Seen for emergency appointment. Very relieved to get a same day appointment. Kind & helpful dentist.
— Anonymous
Verified review (2261849)
Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
An immediate appointment
I was given an immediate appointment because of dental pain. The dentist was able to relieve the pain.
— Anonymous
Verified review (2260690)
Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
No
If you answered Yes, please could you provide some more information?
I did not want to hear about a membership plan when i had just been suffering pain.
Gave me good advice
Carlotta was very good ...gave me good advice on my sore tongue
— Anonymous
Verified review (2260535)
Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Seen promptly
I was seen promptly and efficiently. No problems to relate.
— Anonymous
Verified review (2260461)
Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
No
If you answered Yes, please could you provide some more information?
