Working Feedback

Hall & Smith Dental Practice

147 Stricklandgate, Kendal, LA9 4RF

Excellent rating from 2644 reviews

5 out of 5 stars

+ 476 reviews from Google 3120 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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Positive and engaging care.

— john booth

T180186 Review left 2 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Michelle O'Hara

T180187 Review left 2 years ago
This review complies with Google's policies.

Routine 6 monthly inspection

5 out of 5 stars
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Considering this was a very early appointment, everything worked very well and I was happy about the outcome. The Reception seemed very busy with early telephone callers, but never the less found time to come from behind the counter and speak to me on a one to one basis knowing that I was slightly disabled. The dental inspection was also carried out sympathetically.

— Anonymous

Verified review (2013442) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Thorough and helpful

5 out of 5 stars
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A thorough check-up and helpful advice.

— Anonymous

Verified review (2012823) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Hall & Smith Dental Practice

4 out of 5 stars
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I attended for a check-up, and was pleased that I had my teeth brushed and whitened.

— Anonymous

Verified review (2012230) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Hall & Smith Dental Practice? 4 out of 5 stars
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars

Review from Google

5 out of 5 stars
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Excellent appointment with the hygienist.
Lovely, friendly professional staff and really pleased with the results.

— Fran Smith

T180188 Review left 2 years ago
This review complies with Google's policies.

Hall & Smith Dental Practice

5 out of 5 stars
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Efficient and caring.

— Anonymous

Verified review (2011892) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Excellent service today

5 out of 5 stars
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Excellent service from Sarah today.

— Maggie G

Verified review (2011587) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Brilliant

5 out of 5 stars
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I have a fear of the dentist but Jack makes me feel comfortable.

— Anonymous

Verified review (2011376) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Dental Hygiene

5 out of 5 stars
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Very helpful and thoughtful. My hearing problems were taken into consideration and dealt with appropriately. A good experience.

— Anonymous

Verified review (2011147) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Hall & Smith Dental Practice? 5 out of 5 stars

Professional and efficient

5 out of 5 stars
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Seen on time and stress free advice.

— Fredrick K

Verified review (2011015) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Check up after 6 months

5 out of 5 stars
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Everything fine.

— Freda K

Verified review (2010782) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Brilliant care

5 out of 5 stars
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Brilliant care, never would I have believed I could have had my part of my treatment with no injection.

— Hazel R

Verified review (2010570) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Explained everything

5 out of 5 stars
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Lovely lady, explained everything she was doing as she went along. Was very thorough.

— Tracey B

Verified review (2010418) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

First check-up since Andrew Smith's retirement

5 out of 5 stars
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Is it just me, or are dentists getting younger?

Having been under the care of Andrew Smith since my arrival in Kendal in 1987, and having always found Andrew to be thoughtful, careful and empathic in his practice, this first appointment with new (to me) dentist Jack Waterhouse was always going to be interesting. So let me say at the outset that my first impressions are very positive. The young man introduced himself, and his dental assistant Kat, immediately on my entrance to the treatment room, and with a handshake. His manner was informal and friendly, and he was clear in his questioning, giving information, or making suggestions or recommendations about ongoing treatment of my teeth. He even (very like Andrew used to) had time for a little chat about which pubs I could recommend in Kendal.

So, it probably is just me - dentists aren't getting younger, just I'm getting older.

— Glenn B

Verified review (2010202) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— graham gill

T180189 Review left 2 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Staff courteous, pleasant and helpful

— Joyce Clarkson

T180191 Review left 2 years ago
This review complies with Google's policies.

A New Crown

5 out of 5 stars
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Precise, thoughtful and calm service.

— Anonymous

Verified review (2009463) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Clean and check teeth and gums

5 out of 5 stars
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Sarah did an excellent job and told how to look after my gums.

— Richard D

Verified review (2009427) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

General inspection

5 out of 5 stars
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Very happy with treatment and got in to see dentist on time.

— Anonymous

Verified review (2009389) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars