Working Feedback

Hall & Smith Dental Practice

147 Stricklandgate, Kendal, LA9 4RF

Excellent rating from 2643 reviews

5 out of 5 stars

+ 476 reviews from Google 3119 total reviews

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Latest Reviews by Working Feedback

Excellent serevice

5 out of 5 stars
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Excellent, polite, very efficient, and friendly

โ€” Sarah H

Verified review (2375099) Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Really knowledgeable advice

5 out of 5 stars
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Very friendly, thorough. Gave really knowledgeable advice.

โ€” Anonymous

Verified review (2375033) Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Gentle and caring

5 out of 5 stars
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Great dentist and dental nurse - very gentle and caring

โ€” Anita H

Verified review (2374989) Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Reassurance was outstanding

5 out of 5 stars
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Excellent care as always. Very supportive and good advice given. Reassurance was outstanding.

โ€” Rosalind F

Verified review (2374865) Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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Quick appointment made to deal with small emergency. Dealt with quickly and treatment satisfactory.

โ€” Clare Carr

T376047 Review left 4 months ago
This review complies with Google's policies.

Appointment

5 out of 5 stars
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A lovely dentist, who unfortunately is leaving. Iโ€™m gutted. I felt so at ease with him.

โ€” Petra T

Verified review (2373518) Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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Excellent service today for my hygiene appointment.
Thank you ๐Ÿ™

โ€” Jayne Denney

T375574 Review left 4 months ago
This review complies with Google's policies.

Very helpful staff

5 out of 5 stars
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The staff at reception were very helpful and put me at my ease.

โ€” Catharine P

Verified review (2372708) Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Very professional treatment

5 out of 5 stars
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Very professional treatment enhanced by a very pleasant manner backed up by friendly technician.

โ€” Ivan S

Verified review (2371661) Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

A thorough service

5 out of 5 stars
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Very thorough

โ€” Anonymous

Verified review (2371325) Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Review for Hall & Smith Dental Practice

2 out of 5 stars
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The appointment was for 10:00 am
I was rang up at 09:12 am asking if I could change to 09:50 - no problem.
Got there at 0940 and sat there until 1015 ???
The appointment was with Karen Raw, and I saw Joan, who made my gums bleed.

โ€” Richard S

Verified review (2371287) Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Poor
Was this service paid for privately, or on the NHS? NHS

Polite caring dentist

5 out of 5 stars
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Lovely welcome, polite, caring dentist, and relaxed, pleasant atmosphere, as usual.

โ€” Anonymous

Verified review (2370754) Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

A really helpful appointment

5 out of 5 stars
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The lady was lovely and really helpful explaining what was best to do for my teeth.

โ€” Hilary C

Verified review (2369668) Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Excellent double appointment of dental checkup and hygienist

5 out of 5 stars
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Excellent double appointment of dental checkup and hygienist. Friendly professionals make it a pleasure. Thank you

โ€” John P

Verified review (2369296) Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Thorough, gentle and communicative

5 out of 5 stars
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Very good hygienist appointment, thorough, gentle and communicative. Expensive!

โ€” Anonymous

Verified review (2368715) Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Really nice friendly staff

4 out of 5 stars
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Really nice friendly staff, especially the hygienist. The only downside is the high cost of treatment!

โ€” Anonymous

Verified review (2368627) Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good
Was this service paid for privately, or on the NHS? Private

Form filling

3 out of 5 stars
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I find it irritating to have to keep filling on forms with my life history. By all means, ask once, then keep it on file and just ask for changes. I hope you're not selling the data to anyone.

โ€” Anonymous

Verified review (2368460) Review left 4 months ago
This review was collected via SMS feedback service.

Reply from Hall & Smith Dental Practice

Thank you or your feedback, we appreciate it sometimes feel like a lot of forms to complete, we have tried to improve the system with online access to allow you to complete this at home or you can fill them in on arrival at your appointment.
It is essential that we check at every appointment that your contact details are still the same so we can easily keep in touch regarding your appointments and for any other unforeseen need to contact you.
We are required to keep accurate and updated medical notes so that we can treat you correctly and safely, often if we ask ' has anything changed' some people forget a small medication change or something else that has changed but thought we knew so we have to be thorough for your safety.
The NHS form must be signed at the start of any new treatment, this form is sent off to the NHS with every treatment completed allowing the NHS to see what work has been carried out and to pay the Dentist accordingly,
I can reassure you all of this information is secure and not shared or sold with anyone, ( the NHS form is securely sent to the NHS board only.)
Please see in practice our posters , and our website for all our policies on patients data and security .
I hope this helps understand the forms and reassures any concerns you may have , please feel free to call us with any further questions on 01539729552
Overall, how was your experience of our service? Neither good nor poor
Was this service paid for privately, or on the NHS? NHS

Excellent service

5 out of 5 stars
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Excellent service and professional

โ€” Anonymous

Verified review (2367859) Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Lovely considerate staff

5 out of 5 stars
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Very good, lovely, considerate staff, all very helpful

โ€” Steven H

Verified review (2367812) Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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A very pleasant gentle dentist Joan. I am a nervous patient but she didn't hurt me at all. And was undersranding. Thankyou. Julua

โ€” Julia Jones

T372345 Review left 4 months ago
This review complies with Google's policies.