Verified review (2375099)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Really knowledgeable advice
Very friendly, thorough. Gave really knowledgeable advice.
โ Anonymous
Verified review (2375033)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Gentle and caring
Great dentist and dental nurse - very gentle and caring
โ Anita H
Verified review (2374989)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Reassurance was outstanding
Excellent care as always. Very supportive and good advice given. Reassurance was outstanding.
โ Rosalind F
Verified review (2374865)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Review from Google
Quick appointment made to deal with small emergency. Dealt with quickly and treatment satisfactory.
โ Clare Carr
T376047
Review left 4 months ago
This review complies with Google's policies.
Appointment
A lovely dentist, who unfortunately is leaving. Iโm gutted. I felt so at ease with him.
โ Petra T
Verified review (2373518)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Review from Google
Excellent service today for my hygiene appointment.
Thank you ๐
โ Jayne Denney
T375574
Review left 4 months ago
This review complies with Google's policies.
Very helpful staff
The staff at reception were very helpful and put me at my ease.
โ Catharine P
Verified review (2372708)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Very professional treatment
Very professional treatment enhanced by a very pleasant manner backed up by friendly technician.
โ Ivan S
Verified review (2371661)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
A thorough service
Very thorough
โ Anonymous
Verified review (2371325)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Review for Hall & Smith Dental Practice
The appointment was for 10:00 am
I was rang up at 09:12 am asking if I could change to 09:50 - no problem.
Got there at 0940 and sat there until 1015 ???
The appointment was with Karen Raw, and I saw Joan, who made my gums bleed.
โ Richard S
Verified review (2371287)
Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Poor
Was this service paid for privately, or on the NHS?
NHS
Polite caring dentist
Lovely welcome, polite, caring dentist, and relaxed, pleasant atmosphere, as usual.
โ Anonymous
Verified review (2370754)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
A really helpful appointment
The lady was lovely and really helpful explaining what was best to do for my teeth.
โ Hilary C
Verified review (2369668)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Excellent double appointment of dental checkup and hygienist
Excellent double appointment of dental checkup and hygienist. Friendly professionals make it a pleasure. Thank you
โ John P
Verified review (2369296)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Thorough, gentle and communicative
Very good hygienist appointment, thorough, gentle and communicative. Expensive!
โ Anonymous
Verified review (2368715)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Really nice friendly staff
Really nice friendly staff, especially the hygienist. The only downside is the high cost of treatment!
โ Anonymous
Verified review (2368627)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Good
Was this service paid for privately, or on the NHS?
Private
Form filling
I find it irritating to have to keep filling on forms with my life history. By all means, ask once, then keep it on file and just ask for changes. I hope you're not selling the data to anyone.
โ Anonymous
Verified review (2368460)
Review left 4 months ago
This review was collected via SMS feedback service.
Reply from Hall & Smith Dental Practice
Thank you or your feedback, we appreciate it sometimes feel like a lot of forms to complete, we have tried to improve the system with online access to allow you to complete this at home or you can fill them in on arrival at your appointment.
It is essential that we check at every appointment that your contact details are still the same so we can easily keep in touch regarding your appointments and for any other unforeseen need to contact you.
We are required to keep accurate and updated medical notes so that we can treat you correctly and safely, often if we ask ' has anything changed' some people forget a small medication change or something else that has changed but thought we knew so we have to be thorough for your safety.
The NHS form must be signed at the start of any new treatment, this form is sent off to the NHS with every treatment completed allowing the NHS to see what work has been carried out and to pay the Dentist accordingly,
I can reassure you all of this information is secure and not shared or sold with anyone, ( the NHS form is securely sent to the NHS board only.)
Please see in practice our posters , and our website for all our policies on patients data and security .
I hope this helps understand the forms and reassures any concerns you may have , please feel free to call us with any further questions on 01539729552
Overall, how was your experience of our service?
Neither good nor poor
Was this service paid for privately, or on the NHS?
NHS
Excellent service
Excellent service and professional
โ Anonymous
Verified review (2367859)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Lovely considerate staff
Very good, lovely, considerate staff, all very helpful
โ Steven H
Verified review (2367812)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Review from Google
A very pleasant gentle dentist Joan. I am a nervous patient but she didn't hurt me at all. And was undersranding. Thankyou. Julua
โ Julia Jones
T372345
Review left 4 months ago
This review complies with Google's policies.