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Impressions Dental Care (Nottingham)

49 Victoria Street, Kimberley, Nottingham, NG16 2NH

Excellent rating from 626 reviews

5 out of 5 stars

+ 262 reviews from Google 888 total reviews

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Latest Reviews by Working Feedback

The best of care and treatment

5 out of 5 stars
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As always the best of care and treatment from Lee.
He definitely takes pride in his work and takes care of his patients.

— Victoria P

Verified review (2135173) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Extremely good treatment

5 out of 5 stars
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As always the treatment by all staff was extremely good. I was listened to and given good advice.

— Jennifer D

Verified review (2132298) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Impressions Dental Care (Nottingham)? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Caring and sympathetic

5 out of 5 stars
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Full explanation of planned treatment and risks. Caring and sympathetic patient care.

— Richard H

Verified review (2131668) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional

Made me feel comfortable

5 out of 5 stars
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Very satisfied with the treatment I received today. Made me feel comfortable and explained the treatment I would receive and asked if I was okay with everything. Very pleasant and professional.

— Anonymous

Verified review (2131230) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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On Saturday the first stage of my molar implant was carried out by the team at Impressions Dental Care.
At every stage of the process I felt that the service was impeccable.
The advance information that was provided to me meant that I knew exactly what to expect when I arrived so that I was mentally prepared for what was going to happen.
The whole process took about 45minutes and I was made to feel comfortable throughout. The dental surgeons (Rob and Sam) made me feel very relaxed and explained each step of the procedure while it was being carried out. The dental assistant (Adele) was highly proficient,
The support that I was offered after the surgery included explanation of how I might feel post surgery and relevant guidance regarding pain relief if required as well as follow up phone calls to check I was alright.
I cannot recommend Impressions Dental Care highly enough.

— Nick Massey

T236527 Review left 1 year ago
This review complies with Google's policies.

Reply from Impressions Dental Care (Nottingham)

Hi Nick, it was a pleasure to treat you! So glad you were happy with everything.

The best dentist I have ever had

5 out of 5 stars
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Very modern and well equipped surgery. I received first class service. There is a very friendly but efficient atmosphere in the surgery. Impressions is the best dentist I have ever had. I would thoroughly recommend it.

— Ian T

Verified review (2130912) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I suffer with anxiety regarding the dentist. They were very understanding and took their time explaining everything and making sure I was happy with how the things were being done.

— Leann Hadfield

T236309 Review left 1 year ago
This review complies with Google's policies.

Reply from Impressions Dental Care (Nottingham)

Hi Leann, so happy to hear you felt comfortable with us.

Review from Google

5 out of 5 stars
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Excellent service as always

— Paul roulstone

T236046 Review left 1 year ago
This review complies with Google's policies.

Reply from Impressions Dental Care (Nottingham)

Thanks for your review Paul!

Impressions Dental Care (Nottingham)

5 out of 5 stars
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I have found all the staff most helpful.

— Anonymous

Verified review (2129232) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Impressions Dental Care (Nottingham)? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Brilliant, professional care

5 out of 5 stars
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Would recommend to a friend which is something I never do.
Brilliant, professional care whilst remaining friendly in a very modern and well maintained surgery.

— Paul D

Verified review (2128985) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Talk you through what is going to happen

5 out of 5 stars
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They look after you very well and definitely talk you through what is going to happen which I need being a nervous patient. Thank you.

— Carol S

Verified review (2128613) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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Lee is the nicest dentist I have ever had.

— Andrea Sadler

T235302 Review left 1 year ago
This review complies with Google's policies.

Reply from Impressions Dental Care (Nottingham)

Hi Andrea, thanks for your kind words.

Excellent experience

5 out of 5 stars
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My experience has always been excellent from all the staff.

— Anonymous

Verified review (2126635) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

My experience

2 out of 5 stars
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Usually a good dental surgery friendly staff but on my last visit wasn’t so good, saw the dentist because the hygienist was fully booked, thought I would be in good hands, it hurt, after 30 minutes and a grazed lip it was over and still had to pay £76 pound for the treatment.

— Vivienne P

Verified review (2125604) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very poor
How satisfied are you with the appointment waiting time? 1 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 2 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 1 out of 5 stars
How satisfied are you with the outcome of your treatment? 1 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Excellent dentist

5 out of 5 stars
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Very clean, excellent dentist.

— Anonymous

Verified review (2122465) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

An appointment within 24 hours

5 out of 5 stars
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Really happy with my recent experience. I’d been away on holiday and had noticed some swelling in my cheek. Was able to make an appointment within 24 hours upon my return. Was expecting to have to wait much longer.

— Anonymous

Verified review (2121669) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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If I could give the practice more than 5 stars I would. I have been coming here for over a year now and I wouldn’t go anywhere else. Sam and Claire are amazing at what they do and are so caring. I never feel nervous about coming here as I am always at ease and when I have had dental work I haven’t felt a thing!. I even travel 35-40 minutes to get here because they are the best! The whole team are friendly and approachable.

— Zoe M

T228936 Review left 1 year ago
This review complies with Google's policies.

Reply from Impressions Dental Care (Nottingham)

Hi Zoe, thanks so much for putting your trust in us and your kind words.

Such a relaxed atmosphere

5 out of 5 stars
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After suffering with toothache over the weekend I was pleasantly surprised that I could be seen so quickly after ringing the surgery, as usual the treatment received was excellent. Being a fairly new patient I just wish I had known about this surgery before. Such a relaxed atmosphere and friendly staff.

— Janet M

Verified review (2121051) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

My experience

4 out of 5 stars
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Waited 20 + minutes pass my appointment time on a hard uncomfortable seat.

— Anonymous

Verified review (2120369) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 1 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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Excellent service always done with a smile.

— GRAHAM MARCH

T228669 Review left 1 year ago
This review complies with Google's policies.

Reply from Impressions Dental Care (Nottingham)

Thanks so much for your review Graham.