Working Feedback

Impressions Dental Care (Nottingham)

49 Victoria Street, Kimberley, Nottingham, NG16 2NH

Excellent rating from 626 reviews

5 out of 5 stars

+ 263 reviews from Google 889 total reviews

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Latest Reviews by Working Feedback

Everything was explained

5 out of 5 stars
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I was made to feel at ease. Everything was explained to me before and during treatment. The dentist and assistant were professional, caring and polite. I cannot recommend them enough, and for the service provided.

— Janet O

Verified review (1923880) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great

5 out of 5 stars
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Wanted to check up regarding my dry mouth. I was put at ease and now finding help with my Sjögren's. I didn’t realise that it caused so many problems. Lee my dentist was great and is helping me with this. I have somethings to try and hope that it eases my Sjögren's flare up. So pleased I’m getting help for it.

— Julie M

Verified review (1923784) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Bridge fitting

5 out of 5 stars
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Fantastic treatment again talked threw all that was happening.

— Carol B

Verified review (1923403) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

New patient first visit

5 out of 5 stars
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I rang to make an appointment as a new patient but the phone line was down. I used the email facility and received a prompt reply outlining what I needed to do. I booked my first appointment online and paid. When I arrived I was greeted with a smile and was dealt with promptly. I forgot to mention I had mobility issues. I was asked if I could manage stairs ( which I could) and told a note would be placed on my file so I was seen in a downstairs surgery on future visits. The Dentist was kind, considerate, patient and listened to me. I was given a treatment plan which was explained before I left.

— Anonymous

Verified review (1923262) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Check up and clean

5 out of 5 stars
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Excellent as ever. Good Appointment reminders, actual appointment time kept, attentive and friendly experience. Well informed treatment plan.

— Anonymous

Verified review (1922099) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

The result is perfect

5 out of 5 stars
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Sam and the team were brilliant. Discussed the process, the results I wanted to achieve, had regular reviews and the result is perfect, better than I could have imagined!

— Sarah C

Verified review (1921018) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Carol Gascoyne

T150471 Review left 2 years ago
This review complies with Google's policies.

Tooth extraction

5 out of 5 stars
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Absolutely fantastic, very caring, thoughtful and considerate.

— Simona A

Verified review (1914303) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Clean and polish

5 out of 5 stars
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Always pleasant and excellent service.

— Anonymous

Verified review (1914284) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent care

5 out of 5 stars
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On my last check up I was told I needed two extractions. Claire and Sam discussed this with me and, as I have a bad gag reflex, the risks of sedation. I have had sedation before but since then have had heart surgery and am on some serious meds. Their advice was not to have sedation. They advised, instead, I should buy anti travel sickness bands from Boots and wear those. I did and they worked a treat. During the extraction. I didn’t gag once. That’s a first. The first tooth came out quickly. I’ll return in a few months for the other one.

— Kevin E

Verified review (1913395) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Broken tooth/ root canal

5 out of 5 stars
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Service was brilliant!
Looked at me straight away and then got me booked in for required treatment!
Dentist Lee is very good and informative of the process!

— Karl B

Verified review (1913042) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Impressions Dental Care (Nottingham)

5 out of 5 stars
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Quite friendly.

— Anonymous

Verified review (1912997) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Staff

Great, professional, relaxed service

5 out of 5 stars
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The team are great, very welcoming and calm. They always ensure to have a nice conversation with us, makes my daughter relaxed to come to the dentist.

— Anonymous

Verified review (1912487) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Made you feel at ease

5 out of 5 stars
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Very friendly, made you feel at ease. Very thorough and meticulous. I would definitely recommend.

— Yvonne L

Verified review (1912146) Review left 2 years ago
This review was collected via QR code.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Rob and Sam are a great team and do such careful work.

— Andrew Rapinet

T149526 Review left 2 years ago
This review complies with Google's policies.

Extraction

5 out of 5 stars
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Having been in pain and couldn’t get a dentist appointment anywhere I was referred to this dentist. From the time I arrived I was very impressed with the service that was quick and they did followed up checks to make sure the site was healing properly.

— Anonymous

Verified review (1909140) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Made sure I was comfortable

5 out of 5 stars
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I was put at ease straight away, as I am very nervous.
The dentist explained everything, and made sure I was comfortable, and that anaesthetic had worked before taking out the tooth, which was pain-free.
I am unable to open my mouth very wide, but this did not faze the dentist, who I cannot praise highly enough. Nice friendly receptionist. Thanks again.

— Ellen M

Verified review (1908930) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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As ever I had an excellent experience with my appointment today at Impressions Dental Care. I am a nervous patient but Lee always takes time and makes me feel calmer, the dental nurses are sympathetic and I highly recommend this dental practice

— Fiona Sinclair

T148432 Review left 2 years ago
This review complies with Google's policies.

Reply from Impressions Dental Care (Nottingham)

Thanks so much for trusting in us Fiona.

Broken tooth

5 out of 5 stars
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Excellent service as usual at Kimberley practice.

— John G

Verified review (1907640) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Always a pleasure.

5 out of 5 stars
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Wouldn’t go anywhere else, when you find want you need why change?

— Steven T

Verified review (1907520) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient