Working Feedback

Impressions Dental Care (Nottingham)

49 Victoria Street, Kimberley, Nottingham, NG16 2NH

Excellent rating from 626 reviews

5 out of 5 stars

+ 262 reviews from Google 888 total reviews

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Latest Reviews by Working Feedback

Very thorough

5 out of 5 stars
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Good lovely friendly smile on the front desk. The dentist Lee who I saw was very thorough explained everything in detail which was easy to understand. Amazing service, I would highly recommend this dental surgery.

— Lisa H

Verified review (1792681) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Impressions Dental Care (Nottingham)

5 out of 5 stars
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I’m suffering with multiple cancer so had no dental care for a number of years.
After being given the ok to start receiving treatment in between having cancer treatment I looked around and read reviews. Looked for a private dental practice as wanted that “ special care”. It’s so worth it. Impressions Dental should be called impressive dental care. Always treated as a person and greeted extremely well. Julie the hygienist is top notch and so professional, excellent at what she does. Sam the dentist is also a very polite and professional guy and it actually feels like he cares and offers alternatives and makes sure you understand. At reception who ever greets you are very polite and supportive. Highly recommend Impressions Dental Care. I do not normally fill these reviews in but felt compelled due to the high level of service
Thank you guys.

— David O

Verified review (1791617) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very pleasant experience

5 out of 5 stars
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Very pleasant experience from the receptionist to the dentist. Thank you.

— Ian P

Verified review (1791354) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Emergency appointment

4 out of 5 stars
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Thank you for arranging an emergency appointment to assess the damage to my denture and beginning the replacement process so promptly.

— Rosemary W

Verified review (1789708) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great treatment every time!

5 out of 5 stars
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I was well looked after by Sam and Adele as usual! They are both so caring particularly for someone like me who hates going to the dentist!
I thoroughly recommend them!

— Anonymous

Verified review (1789159) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Clean and polish

5 out of 5 stars
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Excellent dental treatment.

— Anonymous

Verified review (1787098) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly experienced staff

5 out of 5 stars
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From reception to dental nurse and dentists, all staff are welcoming, friendly and put you at ease from the moment you arrive. All treatment is discussed and explained thoroughly to agree the best plan. I would recommend to others.

— Anonymous

Verified review (1783729) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I always find the staff here very welcoming and put any nervous patients at ease

— arthur bowler

T123193 Review left 2 years ago
This review complies with Google's policies.

Reply from Impressions Dental Care (Nottingham)

Thanks Arthur!

Standard checkup and clean

5 out of 5 stars
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The staff were all friendly and chatty, everything was explained to me as we went, and I felt included in the discussions.

— Sarah B

Verified review (1783294) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Lovely dentist and assistant

5 out of 5 stars
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Polite, friendly and professional, very happy with the service I received. Dentist and tech really make an effort when conversing.

— Christopher F

Verified review (1782654) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Receptive and supportive

5 out of 5 stars
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I have had a longstanding severe anxiety regarding extractions following experiences when I was young (at other dental practices).
I felt able to share this with Sam who was very receptive and supportive.
When it came to having the extraction, he did it brilliantly - with care and sensitivity and allowing me to feel I had some control.

— Anonymous

Verified review (1782039) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Great dental practice, really good caring dentists.

— Paula Scattergood

T123194 Review left 2 years ago
This review complies with Google's policies.

Reply from Impressions Dental Care (Nottingham)

Thank you so much for the lovely review Paula

Review from Google

5 out of 5 stars
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Great dental practice, really good caring dentists.

— Piper05

T348023 Review left 2 years ago
This review complies with Google's policies.

Reply from Impressions Dental Care (Nottingham)

Thank you so much for the lovely review Paula

Review from Google

5 out of 5 stars
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Always a friendly professional service, Lee explained very well the various options available for my treatment.

— Roy Lines

T120773 Review left 2 years ago
This review complies with Google's policies.

Reply from Impressions Dental Care (Nottingham)

Thank you Roy for taking the time to leave such a lovely review I will be sure to pass on your compliments to Lee

Extremely considerate, kind

5 out of 5 stars
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The dentist Lee was extremely considerate, kind and professional.

— Sheron C

Verified review (1771064) Review left 2 years ago
This review was collected via email feedback service.

Reply from Impressions Dental Care (Nottingham)

Thank you Sheron, this is lovely feedback I will be sure to pass this on to Lee
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Professional friendly service

— Paul Harper

T120692 Review left 2 years ago
This review complies with Google's policies.

Reply from Impressions Dental Care (Nottingham)

Thank you very much Paul!

Dental check up and hygienist

5 out of 5 stars
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Both the dentist and hygienist were professional and thorough. They both gave excellent advice and made me feel at ease.

— Nicola B

Verified review (1770984) Review left 2 years ago
This review was collected via email feedback service.

Reply from Impressions Dental Care (Nottingham)

Thank you Nicola as a team we always strive to make patients feel as comfortable as possible.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Urgent appointment

5 out of 5 stars
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I am a private patient and got an urgent appointment within 2 days. Reception staff to the dentist all really friendly. I am a nervous patient and felt very comfortable and at ease.

— Anonymous

Verified review (1770001) Review left 2 years ago
This review was collected via email feedback service.

Reply from Impressions Dental Care (Nottingham)

Thank you for your lovely feedback, we will always try and get urgent cases booked in as soon as possible and we are thrilled to hear you had such a pleasant experience throughout.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly and supportive

5 out of 5 stars
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Always there to help. All the staff are helpful and professional. The clinic is very clean and welcoming. Very pleased with the treatment I receive.

— Anonymous

Verified review (1766267) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Dental Treatment

5 out of 5 stars
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Excellent, efficient and friendly service.

— Anonymous

Verified review (1765720) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient