Working Feedback

Impressions Dental Care (Nottingham)

49 Victoria Street, Kimberley, Nottingham, NG16 2NH

Excellent rating from 626 reviews

5 out of 5 stars

+ 262 reviews from Google 888 total reviews

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Latest Reviews by Working Feedback

Hygienist

4 out of 5 stars
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I saw the hygienist early as someone had cancelled their appointment in the morning.

— Jon M

Verified review (1710895) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Staff

Dental lmplant

5 out of 5 stars
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So happy with the care and support I received. The staff are very welcoming and supportive. The team are 100 percent there for your every questions.so they definitely need more than five stars. I came a way very happy after five months of treatment. All I can say is a big thank you to everyone involved in my treatment. I have my smile back. Thank you all.

— Stephen G

Verified review (1710554) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

An amazing job

5 out of 5 stars
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As always, Julie does an amazing job of getting my teeth super clean, as well as offering advice on how to keep them clean and healthy. I always feel relaxed and comfortable. Thank you.

— Tanya R

Verified review (1709364) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Been a patient here for several years as have my daughter and grandchildren. Very friendly staff. Always explain what they are doing and why. Highly recommend.

— Margaret

T103816 Review left 2 years ago
This review complies with Google's policies.

Check up and clean

5 out of 5 stars
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Excellent.

— Michael C

Verified review (1708400) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Invisalign

5 out of 5 stars
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Very friendly and thorough, wants to do the best for you and your treatment.

— Anonymous

Verified review (1706646) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Claire was brilliant and so understanding

5 out of 5 stars
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The service was brilliant, I would recommend it to anyone who is not good at going to a dentist.

— Anonymous

Verified review (1706125) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent, friendly and very reassuring

5 out of 5 stars
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I’ve been this morning for my clean with Julie. It was a really relaxing and believe it or not pleasant experience. Great advice is given for perfect cleaning.
With each visit to Impressions, my complete dental phobia has gone now from not even being able to utter the word dentist to actually looking forward to my appointments. I can’t recommend the whole team enough for a calming, friendly and understanding experience. Thank you guys.

— Gill W

Verified review (1705187) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

New Patient

5 out of 5 stars
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All the Staff were so friendly and professional. Lee is a fantastic dentist, really puts you at ease straightaway and has a lovely easy and gentle manner. Thank you.

— Kathryn P

Verified review (1704706) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Check up

5 out of 5 stars
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Check up with Sam.

— Anonymous

Verified review (1704272) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Absolutely fantastic service, I would highly recommend this dental practice.
I enquired at the practice for help and advice after a procedure I had had done elsewhere had gone horribly wrong.
I got an emergency appointment the next day with Sam.
He looked after me to the highest standard and went through every option available to me.
I felt comfortable and cared for during the whole procedure.
I went to Impressions in complete agony and left there feeling better and assured.
I can not recommend Sam and the rest of the team at Impressions enough.
Thank you so much for helping me!

— Maria Tusa

T103182 Review left 2 years ago
This review complies with Google's policies.

Reply from Impressions Dental Care (Nottingham)

Thanks Maria hope you are feeling better!

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— PD

T103183 Review left 2 years ago
This review complies with Google's policies.

Excellent appointment, great clean

5 out of 5 stars
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Staff are very helpful and friendly, excellent appointment. Teeth feel great after a very thorough cleaning session. Thank you.

— Anonymous

Verified review (1702188) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Very clean and pleasant surgery with a friendly and professional team who always treat me kindly and with respect, which is quite comforting for someone of my age. Sam’s attention to detail and advice has always been first class and I have had absolutely no problems with the procedures carried out so far.

— Barry Hopwood

T102282 Review left 2 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Friendly service every visit. Excellent customer contact. High quality dentistry always makes me feel at ease and confident.

— Neil Saxton

T102240 Review left 2 years ago
This review complies with Google's policies.

Professional, caring and helpful.

5 out of 5 stars
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Excellent treatment from start to finish. Staff and Sam very professional, caring and helpful.

— Anonymous

Verified review (1696865) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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First class as usual

— Jim Seagrave

T101478 Review left 3 years ago
This review complies with Google's policies.

Reply from Impressions Dental Care (Nottingham)

Thanks Jim!

Review from Google

5 out of 5 stars
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Very professional but friendly

— Martin Walters

T101115 Review left 3 years ago
This review complies with Google's policies.

Always there to help

5 out of 5 stars
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Had a problem so popped in to make an appointment. Fortunately they had someone cancel and he said would see me. So pleased as it my problem was worrying me. He explained what it was and gave me the information I needed. All the staff are very helpful and friendly.

— Julie M

Verified review (1690664) Review left 3 years ago
This review was collected via email feedback service.

Reply from Impressions Dental Care (Nottingham)

Thank you for your lovely review Julie I’m so glad we were able to see you so promptly and put your mind at ease
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Toothache

5 out of 5 stars
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From extraction to fittings new dentures cannot fault the service and care given, thank you.

— John C

Verified review (1690546) Review left 3 years ago
This review was collected via email feedback service.

Reply from Impressions Dental Care (Nottingham)

Thank you John for your lovely review we’re so glad you’re happy with your recent treatment
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient