Working Feedback

Impressions Dental Care (Nottingham)

49 Victoria Street, Kimberley, Nottingham, NG16 2NH

Excellent rating from 626 reviews

5 out of 5 stars

+ 262 reviews from Google 888 total reviews

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Latest Reviews by Working Feedback

Friendly, professional and thorough

5 out of 5 stars
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Friendly, efficient reception staff. Lee, the dentist was friendly, very professional and gave clear feedback on the dental examination. Julie, the hygienist was equally professional, very friendly and did a very thorough job and gave excellent advice on dental care.

— Patrick M

Verified review (1689468) Review left 3 years ago
This review was collected via email feedback service.

Reply from Impressions Dental Care (Nottingham)

It’s so great to hear you had a great visit from first greeting to when you left the practice Patrick! Thank you so much for the great review.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Impressions Dental Care (Nottingham)

5 out of 5 stars
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Knowledge and explanation.

— Anonymous

Verified review (1689011) Review left 3 years ago
This review was collected via QR code.

Reply from Impressions Dental Care (Nottingham)

Thank you very much for the lovely review
Overall, how was your experience of our service? Very good

Excellence as standard

5 out of 5 stars
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An easy visit for a wisdom tooth extraction. Excellence as standard. Highly recommended!

— Steven T

Verified review (1688806) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very satisfied

5 out of 5 stars
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I was given a swift appointment after raising my initial concern. I was seen promptly despite my arriving 15 minutes late due to human error - mine, I might add! There was only a minor issue with the filling and it was dealt with there and then. I couldn’t have asked for better service. Very satisfied. Thank you.

— Anonymous

Verified review (1687991) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Visit

4 out of 5 stars
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Very professional in everything.

— Anonymous

Verified review (1686304) Review left 3 years ago
This review was collected via email feedback service.

Reply from Impressions Dental Care (Nottingham)

Thank you for the lovely review!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Various treatments this time

5 out of 5 stars
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Really can’t fault Lee (dentist) and the team at Impressions, they’re very efficient throughout the appointment booking process and always run to time.
Lee is very thorough in explaining what he’s going to do and updated throughout the appointment.
I had my teeth cleaned and polished, a new filling and some scans taken to start Invisalign and I feel it’s the best service I’ve ever received from a dentist. So glad I moved to Impressions, I’d definitely recommend.

— Emma T

Verified review (1685391) Review left 3 years ago
This review was collected via email feedback service.

Reply from Impressions Dental Care (Nottingham)

Thank you so much for the lovely review Emma
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I had to go to an NHS dentist recommended by Lee to have a tooth out. Everything went well until the fourth day when I was in excruciating pain. I rang impressions dentist and they got me in straight away. Lee once again was absolutely brilliant. He irrigated the hole and put some kind of anaesthetic in it to give me a little pain relief and put on antibiotics. Lee and his assistant were very compassionate as I got quite emotional with the pain. I know if ever I need Lee at short notice he’ll be there for me. Thank you Lee for being an amazing dentist but most important an amazing human being

— Helen Bates

T97974 Review left 3 years ago
This review complies with Google's policies.

Reply from Impressions Dental Care (Nottingham)

Hi Helen I’m so glad you feel so at ease at our practice I’ll be sure to pass on the compliments to Lee. Thank you!

Review from Google

5 out of 5 stars
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Very pleasant, good dentist

— Ellen Paul

T97923 Review left 3 years ago
This review complies with Google's policies.

Reply from Impressions Dental Care (Nottingham)

Thank you very much Ellen!

Check up

5 out of 5 stars
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Staff very friendly. Practice very clean and tidy.
Sam is the best, could not have a better dentist.

— Angela R

Verified review (1684504) Review left 3 years ago
This review was collected via email feedback service.

Reply from Impressions Dental Care (Nottingham)

Thank you for such a lovely review Angela
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

I wouldn't go anywhere else

5 out of 5 stars
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As a phobic, I’ve been under Impressions for almost 6 years, I’ve had major work done under sedation but for the last 5 years, I’ve had check-ups 6 monthly and 3 monthly hygiene cleans, always super friendly and reassuring and on time! So no lengthy waits to get more anxious.
I can’t recommend Impressions enough, they cover all areas of dental work and I wouldn’t go anywhere else.

— Emma A

Verified review (1684365) Review left 3 years ago
This review was collected via email feedback service.

Reply from Impressions Dental Care (Nottingham)

Thank you for the lovely review Emma it’s always a pleasure to see you in practice and we love to see phobic patients building up the courage to keep seeing us regularly!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent

5 out of 5 stars
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Julie the hygienist was thorough, friendly and professional I am really happy with the service.

— Gillian G

Verified review (1683807) Review left 3 years ago
This review was collected via email feedback service.

Reply from Impressions Dental Care (Nottingham)

Thank you Gillian we’re so pleased you’re happy with the care you’ve received. I’m sorry to hear there was an issue with the equipment on your last visit, please be assured this problem has now been rectified.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Treated with care and respect

5 out of 5 stars
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Treated with care and respect with Sam. Discussed a little problem I have which doesn’t need treatment currently. It was decided to monitor the problem during the period until my next check up in 6 months time. All good. Thank you.

— Roy S

Verified review (1682804) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

4 out of 5 stars
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As i claim my dental fees back from an insurance policy i require a detailed invoice of the treatment that i have had done. Yesterday was not the first time when i have been told that there was a problem with the printer so i now have to wait to either receive it in the post or collect my invoice at a later date.

— Janet Fletcher

T97203 Review left 3 years ago
This review complies with Google's policies.

Excellent service

5 out of 5 stars
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Quick appointment and quick fix of the problem, excellent service by the dentist.

— John G

Verified review (1682426) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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The best decision I ever made was to go private with this practice. With my previous practice I was waiting regularly for 90 minutes to be seen, here I've never had to wait more than 5 minutes after arrival.

Impressions have a way of immediately putting you at ease and I've been way more comfortable here getting root canal and even an implant than I was just getting a filling at my previous practice.

I cannot recommend this place enough for anyone looking to move practices, they have been instrumental in turning my dental health around into the much better state it is today.

— Chris Dakin

T97120 Review left 3 years ago
This review complies with Google's policies.

Great service

5 out of 5 stars
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Great service.
Friendly staff.

— Anonymous

Verified review (1682323) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent

5 out of 5 stars
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Clare is excellent, she makes me feel at ease every time I go, this time was just a checkup to make sure all was ok. They are very accommodating if you have disabilities and I always get seen in the downstairs treatment room now due to now struggling to get upstairs.

— Betty W

Verified review (1681280) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Always a professional and personal service with clear information and time to consider all options. Staff are always polite and helpful arranging appointments.

— michael windmill-jones

T96890 Review left 3 years ago
This review complies with Google's policies.

Reply from Impressions Dental Care (Nottingham)

Thanks for your kind words Michael.

Check up and hygienist

5 out of 5 stars
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The check up with Sam was very good with him explaining fully my options to either have a bridge or implant. Julie the hygienist is very patient and explains everything she is going to do thoroughly.

— Beverley H

Verified review (1679570) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Scale and polish

5 out of 5 stars
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I had a scale and polish as a result of my normal check up.
I find the team at impressions extremely friendly and helpful offering advice when necessary.

— Anonymous

Verified review (1679189) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient