Working Feedback

Impressions Dental Care (Nottingham)

49 Victoria Street, Kimberley, Nottingham, NG16 2NH

Excellent rating from 626 reviews

5 out of 5 stars

+ 262 reviews from Google 888 total reviews

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Latest Reviews by Working Feedback

Totally recommend

5 out of 5 stars
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Julie is great as are all the staff. I’m a serious dentalphobe but I have never missed an appointment with the team. Very friendly, good advice and you are looked after. Totally recommend.

— Anonymous

Verified review (1671015) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Barbara Fleming

T93240 Review left 3 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Very professional absolutely lovely friendly staff
Safe pleasant environment the staff I dealt with are in a word
amazing and a credit to their profession I cannot thank the amazing team enough.
I highly recommend this practice I was treated with dignity and respect.
The staff were not judgemental or condescending in anyway I cannot think of words to show my gratitude to the team they are
all superstars.

— Mary Harris

T93214 Review left 3 years ago
This review complies with Google's policies.

I can smile again!

5 out of 5 stars
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Encountered my Dentist due to retirement of the one I had at the practice.
I was a dental phobic of at least a good 57 years, I say was because I am not anymore!
I cannot praise my dentist and his nurse enough. I have been treated impeccably by this young Impressions team also the lovely lady on Reception. In todays world there is no need to be frightened of the dentist. l highly recommend them and I cannot thank and praise them enough, they are a credit to the practice and beautiful people inside and out.

— Mary H

Verified review (1670784) Review left 3 years ago
This review was collected via online systems.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Check up

5 out of 5 stars
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Never an issue here. Always pleasant, efficient and helpful.

— Christopher P

Verified review (1670383) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Lisa Clarke

T93093 Review left 3 years ago
This review complies with Google's policies.

Initial consultation

5 out of 5 stars
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I was politely greeted by reception and asked to take a seat. The dentist assistant Jordon came to fetch me to the consulting room asking my husband and myself if I we were ok and was greeted by the dentist Lee who also asked how we were. As I was anxious Lee took time to talk about my dental routine and then explained the procedure he would follow. All the time keeping a calm friendly manner which helped relax me. He gave me a thorough check up and a clean and polish continually checking to see if I was ok. Both Lee and Jordon were excellent.
As a nervous patient I came away feeling relaxed and happy to return in the future.

— Jacqueline M

Verified review (1669781) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Very pleased with my first visit to Impression. Thank you to Lee for explaining my treatment at every stage and an excellent job.

— Cynthia Howarth

T92678 Review left 3 years ago
This review complies with Google's policies.

Reply from Impressions Dental Care (Nottingham)

Thank you for your lovely review Cynthia we're glad we made a great first Impression!

The best dentists in the area

5 out of 5 stars
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Always a delightful welcome at Impressions.
A dentistry with A+ staff, patient advise and especially patient care they are brilliant, for me, the best dentists in the area by a mile.

— Vincent P

Verified review (1669018) Review left 3 years ago
This review was collected via email feedback service.

Reply from Impressions Dental Care (Nottingham)

Thank you so much for taking the time to write a lovely review Vinnie :)
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Check up

5 out of 5 stars
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Good location close to my home.

— Dawn W

Verified review (1668583) Review left 3 years ago
This review was collected via email feedback service.

Reply from Impressions Dental Care (Nottingham)

Thank you Dawn!
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Fantastic surgery from start to finish I would highly recommend to anyone!

— Constantina Samara

T92209 Review left 3 years ago
This review complies with Google's policies.

Reply from Impressions Dental Care (Nottingham)

Thank you so much for the recommendation.

Review from Google

5 out of 5 stars
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Experienced personal medical problems from chemo and radiation which affected my teeth. The service and respect from the moment you walk in feels very personal to your needs. Sam the dentist who dealt with my case was very professional and diligent and gave me many options which melted my nerves away. Also very caring and supportive as was all the dental nurses. Pleasant waiting area very professional all round. Would recommend to anyone

— Dave Opie

T92153 Review left 3 years ago
This review complies with Google's policies.

Reply from Impressions Dental Care (Nottingham)

Thank you David for taking the time to write this lovely review :)

Perfect

5 out of 5 stars
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They are updating the reception room which is bright clean and roomy - reception was efficient bright and cheery - new dentist for me but he couldn't have been any better, he was professional clear in his advice and made me feel at ease - perfect.

— Lynn L

Verified review (1667007) Review left 3 years ago
This review was collected via email feedback service.

Reply from Impressions Dental Care (Nottingham)

Thank you Lynn we're glad you like the refurb!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Tooth extraction

4 out of 5 stars
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Brilliant service throughout starting with the receptionist who was welcoming and polite.
The dentist was excellent and reassuring but the dental nurse was fantastic, constantly checking in and reassuring throughout the procedure.

— Anonymous

Verified review (1666743) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 1 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great service

5 out of 5 stars
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Visited the Hygienist and if you are nervous going to the Dentist/Hygienist then she makes you feel at ease. Great service overall. I would definitely recommend.

— Anonymous

Verified review (1666719) Review left 3 years ago
This review was collected via email feedback service.

Reply from Impressions Dental Care (Nottingham)

Thank you for your lovely review, Julie will be pleased to hear such positive feedback.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent with nervous patients

5 out of 5 stars
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After a year of treatment with Sam as initially I couldn’t even step into the surgery through fear, I have overcome my phobia and had braces, whitening and cleaning with Julie the hygienist.
The final step was to have two fillings replaced that were done as a child. This was my ultimate test, I sat in the waiting room so nervous and could have bolted. But, I put my trust in one last time with Sam. I had the wand instead of the syringe for the anaesthetic and I can honestly say it’s incredible! I didn’t feel it even going in. It numbs just the tooth and not the whole side of the face.
It was a completely painless experience and I now have perfect teeth!
I can’t thank Sam and the team enough for being so patient and caring with me.
Clean surgery, extremely friendly and caring staff.
If you are scared, just take that first step and make contact… I promise you won’t look back.

— Gill W

Verified review (1666269) Review left 3 years ago
This review was collected via email feedback service.

Reply from Impressions Dental Care (Nottingham)

Thank you for taking the time to write such a lovely review Gill, we've loved helping you to achieve your perfect smile :)
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent!

5 out of 5 stars
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All staff are very polite and professional within their role. I would highly recommend this practice.

— Anonymous

Verified review (1666133) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Caring

5 out of 5 stars
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I had always been frightened by dentists, however, not since coming to Impressions. They are friendly, patient, caring and very gentle.

— Josie H

Verified review (1665738) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Having previously had several poor experiences at another dental practice, I was quite nervous to be sitting back in a dental chair again. However my new experience at Impressions Dental Care was really good, Sam made me feel relaxed as talked through my dental plan with me. He is very informative and gentle, putting patients need first. All the staff at this practice are very friendly and respectful to their customers. A lovely Team who work well together

— Beverley Rankin

T91307 Review left 3 years ago
This review complies with Google's policies.

Reply from Impressions Dental Care (Nottingham)

Hi Beverley! Reviews like this make our day, thank you so much we're so glad you took the leap to book in with us :)

Review from Google

5 out of 5 stars
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Can not fault this practice in any way
Took me a long time to find a Dentist and practice I trust that gives such incredible, professional, and friendly service
I even travel now from Buckinghamshire to see my regular dentist so surely that is proof of her/their great service
Thank you Claire for always looking after me and the whole team

— samantha fell

T91159 Review left 3 years ago
This review complies with Google's policies.

Reply from Impressions Dental Care (Nottingham)

Thank you for such a lovely review Sam