Working Feedback

Impressions Dental Care (Nottingham)

49 Victoria Street, Kimberley, Nottingham, NG16 2NH

Excellent rating from 626 reviews

5 out of 5 stars

+ 262 reviews from Google 888 total reviews

Filter Reviews

Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
google logo
Had an emergency over the weekend was able to speak to Sam who reassured me, seen my the amazing Claire who was brilliant. Honestly nicest dentists you could meet. I whole team is lovely.

— Amy Stone

T350135 Review left 5 months ago
This review complies with Google's policies.

Reply from Impressions Dental Care (Nottingham)

Thanks so much Amy!

Friendly, professional

5 out of 5 stars
workingfeedback logo
As always, friendly, professional staff and premises are spotless.

— Josephine S

Verified review (2334222) Review left 5 months ago
This review was collected via email feedback service.
Overall, how was your experience of Impressions Dental Care (Nottingham)? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

In good hands

5 out of 5 stars
workingfeedback logo
Always a pleasure, very relaxed and professional.
Not rushed
In good hands

— Anonymous

Verified review (2332928) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Reassuring assessment

5 out of 5 stars
workingfeedback logo
Reassuring assessment, kept informed throughout and great recommendations for future oral healthcare

— Denise W

Verified review (2332543) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Fantastic service

5 out of 5 stars
workingfeedback logo
Absolutely fantastic service
Dental and Hygienist are the very thorough!

— Peter A

Verified review (2332097) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Excellent

5 out of 5 stars
workingfeedback logo
Excellent. Very tolerant with me and I'm an extremely nervous patient

— Anonymous

Verified review (2329690) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Wonderful treatment yet again

5 out of 5 stars
workingfeedback logo
Wonderful treatment yet again by Lee. Explains everything, is very gentle with the treatment, really didn’t feel the injection, the filling or polish and clean. Thank you for making me not nervous of going to the dentist again after previous experiences.

— Deborah P

Verified review (2329010) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Caring staff

5 out of 5 stars
workingfeedback logo
Friendly, caring staff, everything explained well and procedure carried out effectively

— Anonymous

Verified review (2328325) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Excellent service

5 out of 5 stars
workingfeedback logo
Excellent service as always

— David W

Verified review (2327787) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

I am so impressed

5 out of 5 stars
workingfeedback logo
I contacted the practice today with a concern and I was given an appointment that day to see my Dentist Lee. The reception staff were very efficient and welcoming as always. Lee was very kind and despite my anxiety was very understanding giving me a full explanation to my problem and coming up with a treatment plan followed by a referral for investigations. Lee explained everything very clearly and I felt so reassured. I felt cared for and listened to. I have just recently joined this practice and I am so impressed by the treatment and care that I have received so far.

— Anonymous

Verified review (2327089) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Recommended

5 out of 5 stars
workingfeedback logo
Today I had an appointment with Julie the hygienist followed by my 6 monthly check up with Sam.
As always, Julie is great at putting you at ease, lots of useful tips to get the best out of cleaning your teeth correctly to minimise the appointments needed.
My teeth always feel great when I’ve had my little clean up.
Painless and quick with the latest technology.
Then onto Sam for my check up….all good and pain free.
I’m always made to feel relaxed and very welcome from the minute I walk through the door with the receptionists to when I leave.
A lovely, modern, clean environment with no dental smell whatsoever.
I can’t recommend this practice enough.

— Gill W

Verified review (2325529) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Seen at very short notice

5 out of 5 stars
workingfeedback logo
I was able to be seen at very short notice for an urgent problem. Very happy with the response.

— Anonymous

Verified review (2323803) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
google logo
Lovely caring professional staff.

— Paul Turner

T341711 Review left 6 months ago
This review complies with Google's policies.

Reply from Impressions Dental Care (Nottingham)

Thanks so much for the kind words Paul.

My experience

3 out of 5 stars
workingfeedback logo
The reception staff were very helpful about procedures which is particularly useful when the patient is returning after a year. Could this be spoken about in a pamphlet to be kept.

— Anonymous

Verified review (2321372) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Neither good nor poor
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 2 out of 5 stars
How satisfied are you with the outcome of your treatment? 2 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Dentist very thorough

5 out of 5 stars
workingfeedback logo
The Dentist was very thorough with the check up and the Hygienist was also very professional.

— Colin R

Verified review (2320112) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
google logo
Very happy with service.
Lee is an awesome dentist. Each time he explained everything and answered every single one question (because had a bad experience elsewhere - i had a lot of them). He makes sure that you do understand the process and you are happy with it. He really look after his patients ( my partner and myself are really happy with the service). He gave me a few options to sort my problem out and gave me recommendations. So if your budget is smaller, he will advise what you can do aswell. If you want the top service and can afford it - he will provide it too. His attitude and approach is amazing.
Very friendly atmosphere in dentist room (? Sorry).

Ladies in reception are friendly and helpful.

— Basia Kula

T340856 Review left 6 months ago
This review complies with Google's policies.

Reply from Impressions Dental Care (Nottingham)

Thanks so much for your review Basia, and so glad you are happy with Lee!

Impressions Dental Care (Nottingham) My experience

5 out of 5 stars
workingfeedback logo
Good service although I didn't find out the cost until I came to pay.

— Anonymous

Verified review (2319643) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Friendly and professional experience

5 out of 5 stars
workingfeedback logo
All the staff were friendly and professional. Lee was reassuring and clearly explained the treatment plan and talked me through each stage of the treatment. He also checked if I needed to take a break as it was a longer process.

— Dorothy B

Verified review (2319637) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
google logo
Reception staff made me very welcome; both the dentist and nurse were very friendly and professional. Dentist did a very thorough examination as it was my first visit and explained options for future if needed. Definitely recommend

— Kumar

T340049 Review left 6 months ago
This review complies with Google's policies.

Reply from Impressions Dental Care (Nottingham)

Thanks so much for your review!

Friendly, professional

5 out of 5 stars
workingfeedback logo
I found all staff to be friendly, professional and very competent.

— Michael C

Verified review (2317745) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private