Working Feedback

Impressions Dental Care (Nottingham)

49 Victoria Street, Kimberley, Nottingham, NG16 2NH

Excellent rating from 626 reviews

5 out of 5 stars

+ 262 reviews from Google 888 total reviews

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Latest Reviews by Working Feedback

Good

5 out of 5 stars
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Was seen by Julie, as good as always, great advice given

— David W

Verified review (2303401) Review left 7 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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They listen and care about their patients

— Paul Morby

T330959 Review left 7 months ago
This review complies with Google's policies.

Reply from Impressions Dental Care (Nottingham)

Thanks Paul!

First class

5 out of 5 stars
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First class service as always, staff very friendly

— Barbara S

Verified review (2302702) Review left 7 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Brilliant

5 out of 5 stars
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Receptionist very professional, Claire and Shelley, as always are brilliant. If you’re a nervous patient, this is the place to go

— Rosie E

Verified review (2300064) Review left 7 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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Lee is fantastic! He is very calm and considerate, I was very nervous due to a previous bad experience and he has helped me become more comfortable and confident for future visits.

— Deborah Sharpe

T328958 Review left 7 months ago
This review complies with Google's policies.

Reply from Impressions Dental Care (Nottingham)

That's great news Deborah! Thanks for your kind review.

Review from Google

5 out of 5 stars
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First visit with Lee who was extremely thorough and very professional .Puts you at ease and carefully explains any issues you may or may not have.
The reception staff are equally as polite and welcoming and all in all would have no hesitation in recommending this practice to anyone.
Thank you

I too use this surgery and also see Lee. I am delighted with every aspect starting with a friendly receptionist Lyn . Check up examinations are very thorough . I have had teeth extracted and plates put in. My new teeth fit very well and are comfortable and not a problem to eat with. I was really frightened of seeing a new dentist based on previous experience but had no cause to be . Thank you for excellent service and results
Sally Crawley

— IAN Crawley

T328607 Review left 7 months ago
This review complies with Google's policies.

Reply from Impressions Dental Care (Nottingham)

Thank you both for taking the time to leave such a lovely review, see you next time!

Review from Google

5 out of 5 stars
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Excellent, considerate, professional and caring

— Maureen Taylor

T328073 Review left 8 months ago
This review complies with Google's policies.

Reply from Impressions Dental Care (Nottingham)

Thanks for your kind words Maureen.

Review from Google

5 out of 5 stars
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Pleasant experience as always. Lee is such a gentle dentist and makes me feel so at ease especially as i'm a nervous patient. The ladies on the desk are friendly and helpful and we have a cheeky laugh.

— Tracy Gorewoda

T327780 Review left 8 months ago
This review complies with Google's policies.

Reply from Impressions Dental Care (Nottingham)

Thanks for taking the time to leave a review Tracy, and glad we can help you feel more at ease!

Review from Google

5 out of 5 stars
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Excellent from all members of staff
Friendly and welcoming receptionist
Professional hygienist and dentist.
A really nice dental practice

— Niki clements

T327781 Review left 8 months ago
This review complies with Google's policies.

Reply from Impressions Dental Care (Nottingham)

Thanks so much Niki!

Review from Google

5 out of 5 stars
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Friendly and professional staff. Been going for many years now. Went very recently for chat on replacement of two front teeth with crowns. One tooth had needed replacement filling after part breaking and after a few repairs over the years I decided with advice from my dentist to replace.
Received excellent help plus x-ray to make sure crowns were suitable and am going ahead.

— susan upton

T327356 Review left 8 months ago
This review complies with Google's policies.

Would highly recommend

5 out of 5 stars
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Great appointment with the hygienist. Discussed other things with the dental nurse and practice manager, who were very friendly and informative. As someone who was a dental phobic, this practice is amazing at making you feel comfortable. Would highly recommend

— Anonymous

Verified review (2294479) Review left 8 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Very good at explaining the options

5 out of 5 stars
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I am very pleased with the treatment that I have received at Impressions to replace two crowns. The dentist, Lee, was very good at explaining the options available to me and what the treatment would involve. During the treatment he was very careful to explain everything that he was doing and ensuring that I was comfortable throughout. The end result is very good.

— Anonymous

Verified review (2291442) Review left 8 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Tooth extraction, filling, scale and polish

5 out of 5 stars
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Everything was amazing, Keelan, Lyn and Chloe are so nice make you feel so welcome! Will come back here for the rest of my life, Thanks so much again!

— Tyler A

Verified review (2290043) Review left 8 months ago
This review was collected via online systems.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

My experience

4 out of 5 stars
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Dentist was good, wait in reception too long, nearly 20 mins late

— Anonymous

Verified review (2289495) Review left 8 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 1 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Professional
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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Impressions always make you feel welcome and listened to, giving advise as well as treatment
They do not have a rotating door of staff, which I have experienced in the past.
They are very reassuring and consistent.

— Linda Butler

T323210 Review left 8 months ago
This review complies with Google's policies.

Reply from Impressions Dental Care (Nottingham)

Thanks so much for your kind words Linda, see you again soon x

Excellent dental care

5 out of 5 stars
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After receiving excellent dental care as an extremely nervous patient, I’ve now taken a step further into aesthetics. I had my consultation with Claire. We chatted about what I’d like and what is actually achievable. Claire has come up with an excellent plan of treatment for me. I felt completely informed and reassured and am looking forward to my treatment booked for October.

— Gill W

Verified review (2287357) Review left 8 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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Friendly and reassuring. The check ups are comprehensive. Reminders for appointments sent in good time.

— Elaine Haywood

T322119 Review left 8 months ago
This review complies with Google's policies.

Reply from Impressions Dental Care (Nottingham)

Thanks for your kind review Elaine.

Review from Google

5 out of 5 stars
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A checkup only was required on this occasion. The dentist was gentle and patient as always...The work was a little expensive though!

— Stephen Cope

T322120 Review left 8 months ago
This review complies with Google's policies.

Great dental care

5 out of 5 stars
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Great team providing great dental care

— Anonymous

Verified review (2284864) Review left 8 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Most kind and helpful

5 out of 5 stars
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I had a very good experience which was most kind and helpful

— Anonymous

Verified review (2282715) Review left 8 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private