Working Feedback

Impressions Dental Care (Nottingham)

49 Victoria Street, Kimberley, Nottingham, NG16 2NH

Excellent rating from 626 reviews

5 out of 5 stars

+ 262 reviews from Google 888 total reviews

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Latest Reviews by Working Feedback

Impressions Dental Care (Nottingham)

5 out of 5 stars
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I am a very very nervous dental patient but Sam takes things slowly and explains what will happen, which I’m usually grateful for once treatment is over

— Anonymous

Verified review (2282584) Review left 8 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Excellent customer service

5 out of 5 stars
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As usual the customer service I received was excellent from both Hygienist and Dentist. Their comments and advice on my issue of dry mouth were particularly helpful. Good atmosphere all round.

— Howard G

Verified review (2280803) Review left 8 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Caring and friendly

5 out of 5 stars
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Such a caring and friendly practice…. I no longer have any fears about going to the dentist

— Anonymous

Verified review (2279889) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

First class

5 out of 5 stars
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As ever first class service. Many thanks.

— Martin N

Verified review (2279880) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Superb, excellence as standard.

— Steve Thurgood

T316256 Review left 9 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Really impressed with the professional care at Impressions. Everyone is super friendly, thorough and puts your mind at ease. My most recent check up and treatment was with Keelan and I'm just so happy with how my filling turned out. Also Keelan makes you feel like he's genuinely interested in you as a person rather than just a patient! Great experience.

— Joline Wareing

T310042 Review left 9 months ago
This review complies with Google's policies.

Reply from Impressions Dental Care (Nottingham)

Thanks so much for your review Joline, we are all genuinely interested! We love to know what our patients have been up to.

Impressions Dental Care (Nottingham)

5 out of 5 stars
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Very pleasant and polite

— Anonymous

Verified review (2274750) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of Impressions Dental Care (Nottingham)? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Well run, professional

5 out of 5 stars
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A good experience
Practice seems well run, professional and friendly

— Anonymous

Verified review (2274582) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

A wonderful experience

5 out of 5 stars
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Such a wonderful dentist experience. I haven’t been to a dentist since Covid as I kept putting it off but then my tooth broke. I was given an appointment within a few days and it went so well. Any worries I may have had completely vanished. Lovely staff and a real calming atmosphere. Thank you

— Louise W

Verified review (2272515) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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Very good dental surgery, highly recommend- excellent team

— P Cramer

T308061 Review left 9 months ago
This review complies with Google's policies.

Reply from Impressions Dental Care (Nottingham)

Thanks for your review!

Treat me with respect

5 out of 5 stars
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Excellent care and advice in a very relaxed atmosphere. The reception staff right through to the dentists treat me with respect and listen to what I would like to achieve.
I always feel very welcomed at my appointments.

— Kevin W

Verified review (2271978) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Thorough

4 out of 5 stars
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Thorough examination but pricey

— Anonymous

Verified review (2271483) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 2 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

The options were clearly explained

5 out of 5 stars
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I was able to get a same day appointment for an urgent issue. The options available to me were clearly explained, an estimate of the cost was given and I was allowed time to consider what I would like to do.

— Anonymous

Verified review (2269069) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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Dentist and assistant lovely and professional as ever. Particularly like my current dentist as she strikes the perfect balance with advice without being patronising(not always an easy thing to do), aswell as being really friendly.

— Chris Furniss

T305180 Review left 9 months ago
This review complies with Google's policies.

Reply from Impressions Dental Care (Nottingham)

Thanks for your review Chris!

Outstanding care

5 out of 5 stars
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Outstanding care. Saw the hygienist, the advice and care and effort and time she puts into your appointment is excellent to help you achieve better dental care, nothing is too much trouble and her approach to subjects is excellent, would not hesitate to recommend her to even the most nervous patient. Thank you so much

— David W

Verified review (2266927) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Excellent hygienist

5 out of 5 stars
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Julie the hygienist is excellent

— Anonymous

Verified review (2266510) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of Impressions Dental Care (Nottingham)? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent service

5 out of 5 stars
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Excellent service from reception to treatment, if treatment is needed it is always explained fully, and advice is also given freely, overall very happy and would recommend to family and friends.

— Anonymous

Verified review (2264342) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Friendly and welcoming staff

5 out of 5 stars
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Extremely friendly and welcoming staff from the moment you arrive. They really listen to your concerns and treat everybody as an individual. So glad I chose this dentist for my family

— Joanne P

Verified review (2264241) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of Impressions Dental Care (Nottingham)? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I have visited twice now to have teeth removed, the care I have received from all the staff I have met has been outstanding. I have been put at ease by Lee the dentist, who has taken the time to explain everything to me, all aspects of care and treatment, he is extremely patient and kind. I would recommend this dental practice 100% to anyone who is very anxious. I would also like to thank both Lyn and Bridie for the professionalism and kindness they showed arranging my first emergency appointment as they both went above and beyond for which I was very grateful.

— Catherine Bush

T304057 Review left 9 months ago
This review complies with Google's policies.

The staff are so friendly

5 out of 5 stars
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I am really very nervous.
It's 5 years since I've been, and 30 years before that.
I will definitely be going back
All the staff are so friendly and put me at ease

— Carolyn C

Verified review (2263417) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private