Honest and explained all steps involved. Answered every question I had without making me feel silly for asking.
— Anonymous
Verified review (1752083)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Lancaster Smile Clinic? (tap on a rating)
Easy and stress free experience
Everyone is always really friendly and helpful! They have made my whole experience easy and stress free. I am so excited to see my final results and to have my bonding done!
— Bianca B
Verified review (1751309)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Lancaster Smile Clinic? (tap on a rating)
Review from Google
I have just finished having Invisalign lite, whitening and some bonding done on my top 4 teeth. I cannot believe they are my teeth, I simply can’t stop smiling. They are beyond perfect and it’s all thanks to Anna. She has blended the bonded teeth so well to my natural ones. She is so easy to get on with and all the staff at Lancaster smile are friendly and helpful. Would recommend Anna to anyone! Thank you for everything once again 😁 x
— Emily Hetherington
T116809
Review left 2 years ago
This review complies with Google's policies.
Reply from Lancaster Smile Clinic
Thankyou for such a lovely review Emily, it's been wonderful to have you and I'm so pleased that you've got such a beautiful result! Anna x
Very confident with the advice given
The team are friendly and professional. The advice is great and I feel very confident with the advice given. My treatment was explained clearly by Ana. I can’t wait to start my whitening journey.
— Anonymous
Verified review (1749750)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Lancaster Smile Clinic? (tap on a rating)
Friendly and professional
Nice, friendly and professional people to deal with.
— Anonymous
Verified review (1748572)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Lancaster Smile Clinic? (tap on a rating)
Very friendly staff
They made me feel at ease and I'm happy with the service.
— Anonymous
Verified review (1745662)
Review left 2 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Review from Google
I am absolutely over the moon with my whitening and porcelain veneers. Dr Anna Allen is beyond brilliant, she is informative, reassuring and exceptionally skilled. The dental practice itself is stunning and efficiently run. I couldn’t recommend Lancaster Smile Clinic anymore if I tried. Thank you for everything. Rachael x
— Rachael Dawson
T116334
Review left 2 years ago
This review complies with Google's policies.
Reply from Lancaster Smile Clinic
Thank you for such a lovely review Rachael. It was a pleasure treating you and I’m so pleased that you love them! Anna x
Review from Google
Anna and the team at Lancaster made my 1 year treatment with Invisalign flawless. It was reassuring to see Anna every 2 to 8 weeks to ensure everything was going to plan. Really happy with the results at the end, just wish I had had the treatment sooner. Thanks to all at Lancaster Smile Clinic
— Julie Bethell
T116335
Review left 2 years ago
This review complies with Google's policies.
Reply from Lancaster Smile Clinic
Thank you Julie, we're glad you're happy, I'll pass the message to Anna and the team 😊
Thanks
Jack
Review from Google
From the very first appointment I felt comfortable and looked after. Very professional and informative. Dr Anna Allen is a genius I am so happy with my whitening, my retainers and my bonding. She has worked wonders I will 💯 recommend. The whole experience has been fantastic all the staff their are so lovely and helpful genuinely a wonderful practice. Thank you so much for giving me my confidence back to smile big again 😍 xx
— sonia gilmore
T116336
Review left 3 years ago
This review complies with Google's policies.
Reply from Lancaster Smile Clinic
Thanks Sonia!
That's amazing to hear, I will make sure I pass this onto Anna and the rest of the team.
Thanks for taking the time to leave some feedback, it's very appreciated.
Jack
Review from Google
I would definitely recommend Lancaster Smile Clinic. The clinic is immaculate, and feels really well put together. The team are efficient and reply to queries promptly. I had my treatment by Dr Allen, and I am really pleased with my result, i finally feel really confident with a wide smile! I also thought it was great that Anna encourages clients to return for tiny tweaks in order to suit their personal preference. Anna gave good, sensible advice- encouraging a less is more approach which resulted in minor changes that made a big difference. Thank you to the team x
— Jess 83
T116337
Review left 3 years ago
This review complies with Google's policies.
Reply from Lancaster Smile Clinic
Thanks Jess, thanks for taking the time to run through you're experience, it's really helpful for our future patients.
"Less is more" - that's our mantra!
We're glad you're so happy with your results and look forward to seeing you again when you're next due to attend 😁
Thanks, Jack
Review from Google
Dr Anna Allen is a very professional, she takes the time to explain what needs to be done and provides valuable advice.
Alway's warm and welcoming. My gratitude for Anna and her staff goes beyond the stars! There is no other dentist would go to or recommend! When you find the best, you keep it!
— Natalia Traichel
T116338
Review left 3 years ago
This review complies with Google's policies.
Reply from Lancaster Smile Clinic
Thankyou Natalia for such a lovely review, we've loved looking after you! Anna x
Review from Google
Due to covid I was unable to see a dentist for 2 years. Once covid eased up I had to find a new dentist as I knew I needed treatment. I joined Smile Dental Practice in Lancaster and was incredibly impressed from the start. My dentist composed a treatment plan for me over several months and talked through every step of the plan. The practice has a calming and relaxing ambience so no need to feel nervous. The staff and dentist’s are wonderful. Extremely happy with all my treatment. Highly recommend.
— Lynne Evans King
T116339
Review left 3 years ago
This review complies with Google's policies.
Reply from Lancaster Smile Clinic
Hi Lynne,
Thank you so much for the lovely review, it's great to get a few details of what we are doing right.
I'm glad you're happy with us, i'll pass the message onto the rest of the team and we look forward to seeing you again
Thanks, Jack.
Review from Google
Please go you will not regret it, I've not had all my work done as yet but wow!! The composite bonding done on my front tooth is amazing and I can't stop looking at it. The professionalism and kindness is wonderful, I actually look forward to going, thank you Anna and the team.
— Tracy K
T116340
Review left 3 years ago
This review complies with Google's policies.
Reply from Lancaster Smile Clinic
Amazing to hear! Thank you so much for the review, I'll pass the message onto Anna and the team. Thanks, Jack
Review from Facebook
I had a wonderful experience at The Lancaster Smile Clinic. They are so professional and discuss everything that is best for your individual needs. I changed my treatment a few times and they were so accommodating. Nikki was just fantastic. I will be popping back to have my teeth hygiene looked after by them. 5 star
thank you 😊
— Anonymous
T117365
Review left 3 years ago
This review complies with Facebook's policies.
Review from Google
I would highly recommend this dentist to anyone! Anna is an excellent dentist, extremely thorough and caring!
Thank you for giving me my smile back!
You’re simply the best :)
— Amy Mitchell
T116341
Review left 3 years ago
This review complies with Google's policies.
Reply from Lancaster Smile Clinic
Thank you so much Amy, you're very welcome
Review from Google
I had a course of Invisalign and then composite bonding with Anna, 3 years on and they still look great, best thing I ever did.
— Katie Fisher
T116342
Review left 3 years ago
This review complies with Google's policies.
Reply from Lancaster Smile Clinic
That's Katie! They still look great 😁
Review from Google
Fantastic and professional service from start to finish!
Thank you so much to Anna and the team for making my Invisalign experience so smooth and stress free. Anna guided me through every step of the way and went above and beyond to help me achieve my perfect smile.
Anna is such a perfectionist and she even added a few more sets of Invisalign trays to my journey to make some final tweaks. Nothing was too much trouble and all my questions and worries were always answered, putting my mind at ease at all times.
Thank you Lancaster Smile Clinic.
— Abigail Allen
T116343
Review left 3 years ago
This review complies with Google's policies.
Reply from Lancaster Smile Clinic
Thankyou for the wonderful review Abi, it was an absolute pleasure x
Review from Google
Wonderfully friendly and helpful! Thank you all
— Laurie Barton
T116344
Review left 3 years ago
This review complies with Google's policies.
Reply from Lancaster Smile Clinic
Thanks for the kind review Laurie, was great to meet you yesterday 😊
Review from Google
Lovely new clinic.Had my composite bonds cleaned and polished by Anna,who did them originally, I've had loads of compliments about them.
Would recommend this clinic wholeheartedly.
— Caron Wilde
T116345
Review left 3 years ago
This review complies with Google's policies.
Reply from Lancaster Smile Clinic
Thank you Caron, was lovely to see you as always, Anna x
Review from Google
Lovely, friendly & professional practice. Anna was so Informative & made me feel totally at ease. I was really nervous about my procedure, she explained the process thoroughly & it was completed in no time at all, with no pain & good aftercare advice. I was very impressed with the whole experience from start to finish 😊
— Sue Lamb
T116346
Review left 3 years ago
This review complies with Google's policies.
Reply from Lancaster Smile Clinic
Thanks Sue, we're glad you've had a good experience.
I'll pass on the message to Anna and the team! Thanks, Jack
