Verified review (2244848)
Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Fantastic service, courteous staff and patient comfort is excellent.
Fantastic service, organisation. Courteous staff and patient comfort is excellent.
The only comment is I feel the ‘lecture’ from the hygienist on drinking/fizzy drinks flossing/brushing is the same every time.
We all know that smoking/drinking/fizzy is bad for our teeth and gums. If advice was offered rather than given automatically it would be better.
“Would you like any information on how to better look after your teeth and gums?”
I’m there to have my teeth cleaned and checked and any necessary work carried out, not to be lectured.
Many thanks
— Anonymous
Verified review (2243945)
Review left 10 months ago
This review was collected via SMS feedback service.
Reply from Indigo Dental
Thank you for your feedback. We will share this feedback during the next staff meeting.
We are required to follow a guideline called Delivering Better Oral Health from the Department of Health and Social Care, and so by providing our patients with preventative advice, we are trying to give the highest level of care. We are sorry if this did not meet your expectations this time.
From the team at Indigo Dental.
Overall, how was your experience of Indigo Dental?
Helpful, friendly staff
Helpful, friendly staff.
— Anonymous
Verified review (2243002)
Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Definitely recommend
Fast and friendly service. Would definitely recommend this dentist.
— Anonymous
Verified review (2242493)
Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
Always lovely staff when I go there for my checkups and hygiene appointments ☺️ and very helpful x best dental practice I've ever had.
— Becky merriman
T292906
Review left 11 months ago
This review complies with Google's policies.
Reply from Indigo Dental
Thank you for taking the time to leave this kind review.
Professional and experienced
Dr. Jawad was so professional and experienced dentist. He had explained everything about the treatment I need. Thank you
— Amtul C
Verified review (2241182)
Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Great experience
Great experience with the hygienist. Professional and personable. Delicate with the treatment and gave great explanations. Thank you!
— Rebeca P
Verified review (2240565)
Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
Dr Jawaad Arif Was absolutely amazing had a tooth extraction and he made me feel so comfortable and had it done in no time! My little girl also received treatment and he was so kind and gentle and made her laugh when she was so nervous! Made me feel comfortable talking about my insecurities with my teeth and helped make a semi plan for the further!
Couldn’t rate him enough and will definitely be requesting him in future!
— megan Wilkinson
T292047
Review left 11 months ago
This review complies with Google's policies.
Reply from Indigo Dental
Dear Megan, thank you for taking the time to leave this kind reviews.
From the team at Indigo Dental.
Always a great experience
Friendly and professional as always, completely put at ease and good advice given. Always a great experience at Indigo
— Karen W
Verified review (2238901)
Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Felt very safe
Very pleasant, felt very safe and comfortable
— Jean H
Verified review (2238864)
Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
I've had a horrible experience in the past but this practice has eased my fears. Dr Jawaad and Sonia are amazing they both put me at ease and explained everything in detail. They both deserve a big pat on the back for their professional and caring approach.
— Debra Bastow
T290640
Review left 11 months ago
This review complies with Google's policies.
Reply from Indigo Dental
Hi Debra, thanks for this wonderful review.
Kind regards, Indigo Dental.
Told clearly what was happening
Seen on time, made to feel welcome and comfortable, told clearly what was happening, thanks
— Karl P
Verified review (2235199)
Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
I had my routine dental check up today. I'm a very anxious and nervous patient. I wasn't seeing my usual dentist so that meant my anxiety sky high.
I saw Jahmal and I didn't need to worry at all he put me a ease immediately. I struggle with the xrays but again he made having them as stress free as possible. He made the whole experience great for me, and took his time checking I was comfortable with everything. Which meant I felt less anxious when I saw the hygienist, again the hygienist kept checking all the time that I was OK and not experiencing any pain or discomfort.
I've been with the practice a few years now and the staff have the patients as their main priority, cant praise them enough .
— susan hill
T289888
Review left 11 months ago
This review complies with Google's policies.
Reply from Indigo Dental
Dear Susan.
We are so grateful to you for taking the opportunity to leave us this kind review.
From the team at Indigo Dental.
Review from Google
I am a nervous dental patient, and this was my second visit to the practise. I really had no need to worry, the staff there are friendly, efficient and understanding. The appointment was on time and thorough and not rushed as if if it was a tick box exercise, which has happened to me in the past at a different practise. I'm very happy to be a patient here and so pleased I found it.
— Viv Coates
T289889
Review left 11 months ago
This review complies with Google's policies.
Reply from Indigo Dental
Hello Viv.
Thank you for taking the time to leave us this wonderful review.
From the team at Indigo Dental.
Review from Google
Hygiene was very gentle and took his time,
He kept asking if I was ok though out the cleaning
— Paula Gill
T289775
Review left 11 months ago
This review complies with Google's policies.
Reply from Indigo Dental
Dear Paula, thank you for this great review, from the team at Indigo Dental.
Review from Google
Brilliant treatment from Lungma the hygienist, definitely would recommend
— Ant S
T289261
Review left 11 months ago
This review complies with Google's policies.
Reply from Indigo Dental
Thank you for the review.
Indigo Dental
Really pleased with my appointment, nothing wrong and no treatment needed. The surgeon said good condition
— Terrance R
Verified review (2231288)
Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Great practice
Great practice, nice staff and very professional
— Colin S
Verified review (2228820)
Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Indigo Dental?
Review from Google
Best practice I've been to, great staff and very professional
— Colin Simpson
T287033
Review left 11 months ago
This review complies with Google's policies.
Reply from Indigo Dental
Thank you for lovely review, we look forward to welcoming you again at the practice in due course.
Indigo Dental
Amazing and patient with me
— Amy-lee C
Verified review (2228226)
Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
