Working Feedback

Ollie & Darsh

11 Dale Street, Liverpool, L2 2SH

Excellent rating from 1053 reviews

5 out of 5 stars

+ 705 reviews from Google 1950 total reviews

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Latest Reviews by Working Feedback

Outstanding customer care

5 out of 5 stars
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I have been with Ollie and Darsh for over 10 years now. Their customer care has been outstanding in providing the best treatment plans, continuous care and helping me decide 'what next'. Thanks to Ollie, from the day I had 4 top implants he has kept my dental health in good condition, given me advice and listened to my wishes. I'm about to proceed to having another 4 implants on my bottom to replace lost molars that I simply did without for years, however, I am conscious about the gap either side when my smile is at its widest. I'm really excited and thankful that Ollie found the best way to be able to keep my healthy teeth and draw out a care plan for the preparation and installation of my implants for a great price. Thanks to everyone at Ollie and Darsh. You are the best!

— Janet O

Verified review (2184621) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Invisalign

5 out of 5 stars
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Great appointment with Paul, really happy with the information he gave me and so happy with my results so far, recommend the Invisalign

— Nicola L

Verified review (2184681) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Superb as always...Aftercare is wonderful

— Gerry Gerry

T260648 Review left 1 year ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Hi Gerry thank you very much xx

Review from Google

5 out of 5 stars
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Reaching the end of my 18 month sparks aligner treatment now with Ollie & Darsh and here’s my take on the practice and the journey…

Demi & Carol on reception are always welcoming and friendly. If they are ever having a bad day you would never know as they always greet you with a big smile and are the most helpful and accommodating

Suzi, Darsh and Paul all saw me for various reasons in the beginning of my treatment and all made me feel at ease, explained everything step by step and were only too happy to answer my questions. For context I’m not a lover of the dentist, I’ve always dreaded it so I did a lot of research into practices when I looked to start this treatment and I’m so pleased I chose here!

The dental nurses and assistants that are so easily overlooked in feedback are definitely the beating heart of the practice. They run around mad making sure everything ticks over nicely for the staff and patients and it’s noticed! Like a well oiled machine and that’s all down to them.

Finally my biggest and best feedback goes to Kayleigh! She puts me so at ease in every appointment. Honestly appointments I once dreaded I now look forward to. When I asked what stenaline she recommends me buying she ever so graciously reminded me that stenaline is in-fact a boat and I mean sterident 🤣🤣. Kayleigh is so good at her job both the dentistry and the personable side and I can’t thank her enough for looking after me!

I have no bad words to say it’s just an all round pleasant experience! Well done team!

— Sarah Di Caprio

T260649 Review left 1 year ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Hi Sarah thank you so much for your lovely review xx Suzy xx

Great hygienist

5 out of 5 stars
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Started treatment last year. Ollie did excellent work on new implants. Had a hygienist visit today who was also great.

— Anonymous

Verified review (2180776) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Ollie & Darsh

5 out of 5 stars
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All on 4 bridge hygiene

— Anonymous

Verified review (2179507) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Good customer service

5 out of 5 stars
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Dentist knowledgeable, good customer service, answeres all relevant questions

— Stephen M

Verified review (2173531) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Been a regular - when in the city - for a few years now.

— D. A.S

T254999 Review left 1 year ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Thank you for coming in to see us when you are in Liverpool and thank you for an amazing 5* review x Suzy. X

Good service

5 out of 5 stars
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Good service all round

— Joseph H

Verified review (2169518) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Fantastic experience

5 out of 5 stars
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Yet another fantastic experience at Ollie and Darsh.
This time around Paul looked after me. His care, expertise and attention to detail means that now, thanks to Paul and the team, I'm able to smile like I haven't smiled for years!
And not forgetting the wonderful team on reception. Welcoming, friendly and so helpful - nothing is too much trouble.
I'm really happy, couldn't recommend Ollie and Darsh highly enough.

— Markus M

Verified review (2169298) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

5 out of 5 stars
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Excellent service

— Robert W

Verified review (2168735) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Fantastic

5 out of 5 stars
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Very friendly and professional service. Ollie and all the team are always really helpful

— Clare C

Verified review (2166660) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Ollie & Darsh? 5 out of 5 stars

Supportive and kind staff

4 out of 5 stars
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No one likes having dental treatment but I have found all the staff very positive, supportive and kind. I am looking forward to the end results.

— Joanna O

Verified review (2166629) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I have recently had a root canal and a crown with Ollie and Darsh. It was a great experience! I felt no pain during or after the procedure. I was very nervous but Suzy and Darsh were very supportive and explained each step of the process which put my mind at ease. Can’t wait to get started with my Spark Aligners. Thanks so much!

— Kate Wordsworth

T252234 Review left 1 year ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Awe it’s our pleasure Kate - we are happy that you feel comfortable with our services and thank you very much for writing this review. Suzy and team O&D x

Review from Google

5 out of 5 stars
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Very understanding what i had to say

— Karl

T252062 Review left 1 year ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Thank you for a very kind 5* review

Suzy

A lovely, kind dentist

5 out of 5 stars
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It’s the second time I have seen Darsh, she is such a lovely, kind dentist. She emits professionalism. Thank you.

— Anonymous

Verified review (2158000) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

The treatment is going well

5 out of 5 stars
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Great advice and attention given to my situation. So far the treatment is going well & the staff have been very helpful & professional

— Anonymous

Verified review (2157876) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Everything good

5 out of 5 stars
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Everything good - always happy - ace staff

— Howard H

Verified review (2157434) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Teeth nice & clean! My hygienist is excellent and a nice guy! 5 star service at Ollie & Darsh.

— David McNally

T247659 Review left 1 year ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Thank you for some fabulous feed back about Scott, very much appreciated David x Suzy and team O&D x

Wonderful

5 out of 5 stars
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Just wonderful, thank you. The team are so diligent and caring.

— Anonymous

Verified review (2153562) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient