Working Feedback

Ollie & Darsh

11 Dale Street, Liverpool, L2 2SH

Excellent rating from 1053 reviews

5 out of 5 stars

+ 705 reviews from Google 1950 total reviews

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Latest Reviews by Working Feedback

Hygienist

5 out of 5 stars
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The treatment / hygienist was perfect and carried out as expected with no fuss and in a very friendly manner.

— Howard H

Verified review (2050279) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent service

5 out of 5 stars
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Fantastic from start to finish. Excellent service & wonderful staff from ladies on reception to Sudarsh my dentist. Couldn't recommend highly enough.

— Karen M

Verified review (2048593) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Brilliant

5 out of 5 stars
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Brilliant as per, efficient & practical advice on maintaining the best teeth health.

— Steffi W

Verified review (2048365) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Relaxed and informative

5 out of 5 stars
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It was friendly, relaxed and informative. This gave me confidence in the service I would receive. There was no pressure or hard sell either. Just a lovely chat.

— Lynda B

Verified review (2047834) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Ollie & Darsh? 5 out of 5 stars

Ollie & Darsh

5 out of 5 stars
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I had a call this morning with Suzy who was very informative and respectful. She gave me detailed information of what I can expect and the procedures in place from the initial consultation. I would recommend this place to others.

— Anonymous

Verified review (2047828) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Amazing service

— Caroline

T194051 Review left 2 years ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Thank you for a wonderful 5* review Caroline, we are very grateful - Suzy and team O&D xx

Review from Google

4 out of 5 stars
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This person left a star rating but no comment.

— Veronica Webb

T190187 Review left 2 years ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Thank you for reviewing our services Veronica it is very much appreciated by us all x

I would recommend Ollie and Darsh

5 out of 5 stars
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A very friendly, warm, kind and courteous reception by all at the dentist.
My initial consultation was so relaxing and everything about my treatment plan was explained so carefully in a step by step way which was so easy to follow.
Thank you Ollie for all you’re compassion and help in explaining the problems and explaining my options to solve the problems.
A big thank you to Sue for breaking down and explaining the payment plans and time scales on offer.
I would recommend Ollie and Darsh to anybody who requires any dentist work doing.
Many Thanks.

— Joseph A

Verified review (2038543) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent customer service

5 out of 5 stars
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The customer service from Ollie & Darsh has been excellent. I had an overnight flare-up of an infection. I contacted the Business Partner Suzie on a Saturday morning and Suzie arranged for Darsh to phone me. Within 1/2 hour I was able to pick up a prescription from my local Pharmacy which soon brought relief. I have today had my 3rd appointment to finish my subsequent treatment which included a root canal filling. The service throughout the treatment has been great - couldn't have been any better. Highly recommend the 1st class service. Thanks.

— Iain M

Verified review (2037389) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Today was my second visit to Ollie and Darsh
I was surprised at how quickly I was being looked after, I received my X-ray from Savannah she was very friendly and professional
I was then taken in to Ollie who was so down to earth I felt really comfortable with him
I then had a chat with the lovely Suzie to discuss my payment plan which I think is amazing how compromising she was to my financial affordability
Overall you would think it was a family run business the way the team worked so well together
I highly recommend this dentist I'll definitely be sticking with them for the future

— Hayley Eaton

T189560 Review left 2 years ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Thank you so much for your lovely review Hayley - we are glad you enjoyed your first visit xxx Suzy and team O&D x

Review from Google

5 out of 5 stars
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Highly recommend Ollie & Darsh, staff are always so friendly and accommodating! I started my Invisalign treatment in November and was finished by June, Paav was very helpful throughout the whole process. I got 2 new crowns for the front of my mouth and they look so natural and blend really well with the rest of my teeth. I was unhappy with my smile before and now I am so pleased with it, Thank you Paav!

— Holly Watt

T189337 Review left 2 years ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Hi Holly thank you so much for writing this lovely review it is very much appreciated - Suzy and team O&D x x

Review from Google

5 out of 5 stars
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I attended the surgery this morning for my scheduled hygienist and check up appointments. A chance conversation with Ollie regarding having an extraction later this afternoon, and my appointment with Richards had been rescheduled to take place there and then.
Such great customer service from all the staff, both medical and non medical.
So very pleased I found Ollie and Darsh some eleven years ago, I always receive first class attention and service.

— David and joan Connell

T189137 Review left 2 years ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Thank you very much David And Joan it is lovely to have helped you with your journey at O&D over all of these years xx

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— khalid Alsanea

T189138 Review left 2 years ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Hi khalid thank you for giving us a 5*review, it was a pleasure to help you today - Suzy and team O&D

Review from Google

4 out of 5 stars
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Very professional and caring attitude from all staff. A pleasant and relaxed atmosphere which is a huge improvement on my experiences within dental practices visited throughout my life. Thank you

— Paul Gannon

T188858 Review left 2 years ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Thank you very much Paul, we really appreciate you choosing Ollie and Darsh for your dental treatments. Suzy and Team O&D

Review from Google

5 out of 5 stars
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I had invasilgn treatment at Ollie and Darsh under the care of Dr Paav, I am very pleased with the results, the whole process took just under a year including bonding. Dr Paav was very friendly and professional throughout, he was always happy to answer any questions and kept me informed of the next steps. The appointment times offered were also flexible. I would definitely recommend Ollie and Darsh for invisalign treatment.

— Marie Crawford

T188735 Review left 2 years ago
This review complies with Google's policies.

Reply from Ollie & Darsh

What a lovely review thank you and your new smile looked great today - Suzy and teal O&D xx

A great experience

5 out of 5 stars
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I highly recommend Ollie & Darsh Dental Clinic. Scott, my hygienist, is always patient and takes the time to ensure my comfort. The receptionists are warm and polite, creating a welcoming atmosphere. Overall, a great experience with a professional and friendly team.

— Julie J

Verified review (2035044) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Really informative and always a positive experience x

— Lorraine Romano

T188249 Review left 2 years ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Thank you Lorraine it was lovely to chat with you x Suzy and team O&D x

Highly recommend

5 out of 5 stars
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Excellent experience. They've even hired a Londoner on reception to make me feel at home. Highly recommend.

— Joel J

Verified review (2033638) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Easy and relaxing

5 out of 5 stars
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Another very pleasing outcome from my treatment with Ollie. If a dentist can be relaxing then this is the most relaxing dentist you can visit.
I am delighted with the work done on my teeth, they are exactly what was promised.
All the staff are professional and extremely friendly making it easy and relaxing.
Ollie delivers a friendly personal approach making you feel that you are being treated by a friend and he is a decent DJ playing great music while you are receiving your treatment.
The old adage you get what you pay is true and I feel I got great value for my money.

— Dave K

Verified review (2030320) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I have been visiting Ollie & Darsh for a number of years now & just can’t fault them at all, all
The staff are really nice and friendly & the dentists and hygiene staff are also wonderful, putting you at ease and treating you with the upmost care & profession.

— Lesley lewis

T186645 Review left 2 years ago
This review complies with Google's policies.