Working Feedback

Ollie & Darsh

11 Dale Street, Liverpool, L2 2SH

Excellent rating from 1053 reviews

5 out of 5 stars

+ 705 reviews from Google 1950 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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Staff are lovely and building is modern and clean.
I have had every visit explained in detail and so far I'm very pleased with my journey to better teeth 😀

— Angela Duckworth

T424728 Review left 3 months ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Hi Angela it’s Suzy here - on behalf of the team thank you very much xx

Review from Google

5 out of 5 stars
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Fantastic Dentist 5 stars 🌟

— Martin Edwards

T422992 Review left 4 months ago
This review complies with Google's policies.

Reply from Ollie & Darsh

A wonderful 5* review and much appreciated x

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Joyline chelagat

T421466 Review left 4 months ago
This review complies with Google's policies.

Reply from Ollie & Darsh

This is so appreciated Joy, thank you


Suzy x

Emergency appointment

5 out of 5 stars
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Got fitted in as emergency as I had chipped by tooth. Was in and out in 30 minutes. All the staff are pleasant and helpful

— Janet R

Verified review (2436810) Review left 4 months ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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After thinking over a couple of options for around a month, I returned to Ollie & Darsh today to discuss a treatment plan. Ollie seems a great guy, easy to talk too, pleasant and offered me some great advice.
I’m looking forward to returning and starting my journey for a better smile.

— andy armer

T419651 Review left 4 months ago
This review complies with Google's policies.

Reply from Ollie & Darsh

We are so happy you chose us Andy thank you - Suzy and O&D

Professional and very skilled

5 out of 5 stars
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Hygiene appointment with Scott - always informed about what’s happening, very friendly, puts me at ease and is professional and very skilled.

— Anonymous

Verified review (2432952) Review left 4 months ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Initial consultation with Suzy was great, really informative. Suzy put me at ease, was attentive and ensured I undersothe process. Thanks Suzy

— Samantha Carney

T418588 Review left 4 months ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Thank you for giving us the opportunity to chat Sam, it was lovely to meet you xx Suzy x x

Good dental surgery

5 out of 5 stars
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Really good dental surgery. Convenient for me in the centre of the city, easy to book appointments and in and out quickly.

— Anonymous

Verified review (2429474) Review left 4 months ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Just started my spark journey with Ollie and Darsh. They’ve been amazing so far and I can’t wait to finish all my treatment! As someone who is really self conscious about my smile, they’ve filled me with confidence for my end results already. I Couldn’t recommend enough, they’ve been brilliant since day one ✨

— Loz

T413062 Review left 4 months ago
This review complies with Google's policies.

Reply from Ollie & Darsh

This isa lovely review to ready,, thank you so much for writing it - Its all about confidence now - Suzy and team O&D

Great

5 out of 5 stars
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Service was great, minimal fuss and to the point which is what I wanted.

— Anonymous

Verified review (2423708) Review left 4 months ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I have been a customer for just over 1 year, Ollie & Darsh was recomended to me, I don't regret one moment for choosing Ollie & Darsh, the service and the staff are very friendly and top notch, and I am more than happy with the results.

— Paul Fitz

T410004 Review left 4 months ago
This review complies with Google's policies.

Reply from Ollie & Darsh

It was lovely to see you today Paul - thank you for writing this lovely review - Suzy and team O&D x

Review from Google

5 out of 5 stars
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Received great treatment and results with Invisalign/Spark. All the team are super friendly and helpful and the end result has been amazing. Very conveniently located in City Centre too which has been helpful for getting to appointments during the process!

— Cathal C

T408864 Review left 5 months ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Thank you for your comments and another 5* review - Suzy and O&D

Highly recommend

5 out of 5 stars
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I've been a patient since 2018 and service levels have always been of a high standard. Very friendly staff who make the visit as pleasant and 'painless' as possible. Highly recommend to anyone.

— Ian W

Verified review (2418294) Review left 5 months ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Aligner treatment

5 out of 5 stars
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Reaching the end of my 18 month sparks aligner treatment now with Ollie & Darsh and here’s my take on the practice and the journey…

Demi & Carol on reception are always welcoming and friendly. If they are ever having a bad day you would never know as they always greet you with a big smile and are the most helpful and accommodating

Suzi, Darsh and Paul all saw me for various reasons in the beginning of my treatment and all made me feel at ease, explained everything step by step and were only too happy to answer my questions. For context I’m not a lover of the dentist, I’ve always dreaded it so I did a lot of research into practices when I looked to start this treatment and I’m so pleased I chose here!

The dental nurses and assistants that are so easily overlooked in feedback are definitely the beating heart of the practice. They run around mad making sure everything ticks over nicely for the staff and patients and it’s noticed! Like a well oiled machine and that’s all down to them.

Finally my biggest and best feedback goes to Kayleigh! She puts me so at ease in every appointment. Honestly appointments I once dreaded I now look forward to. When I asked what stenaline she recommends me buying she ever so graciously reminded me that stenaline is in-fact a boat and I mean sterident Kayleigh is so good at her job both the dentistry and the personable side and I can’t thank her enough for looking after me!

I have no bad words to say it’s just an all round pleasant experience! Well done team!

— Sarah D

Verified review (2417863) Review left 5 months ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Wonderful experience

5 out of 5 stars
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Wonderful experience. I have a terrible memory for names but the dentist (maybe Paul or Ben?) was very professional and put me right at ease. He did a fantastic job and I would highly recommend.

— Jennifer S

Verified review (2416584) Review left 5 months ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My appointment

5 out of 5 stars
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Having root canal, I was feeling nervous but made to feel at ease and pain free.

— Debra S

Verified review (2414117) Review left 5 months ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Helpful and efficient

5 out of 5 stars
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Absolutely fine. Very helpful and efficient

— Charlie J

Verified review (2412251) Review left 5 months ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

One of the nicest, most reassuring dentists I have ever met.

5 out of 5 stars
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Dentist Paul is one of the nicest, most reassuring dentists I have ever met. He was polite, welcoming. He talked me through everything clearly and maintained a good level of communication throughout. His dental nurse was lovely and encouraging. They were both hyper aware of my responses and comforting me accordingly. Would 10000% recommend especially for anyone nervous or fearful of dental work. Paul is incredible!

— Anonymous

Verified review (2407391) Review left 5 months ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Always a pleasure to visit

5 out of 5 stars
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Great service today from Carol - always a pleasure to visit.

— Lesley D

Verified review (2406929) Review left 5 months ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent

5 out of 5 stars
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Excellent professional team

— Peter C

Verified review (2405956) Review left 5 months ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient