Working Feedback

Ollie & Darsh

11 Dale Street, Liverpool, L2 2SH

Excellent rating from 1053 reviews

5 out of 5 stars

+ 705 reviews from Google 1950 total reviews

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Latest Reviews by Working Feedback

The appointment was really relaxing

5 out of 5 stars
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I was a bit nervous coming to my appointment as it had been so long since I’d been to a dentist.
Helen was so lovely and put me at ease straight away, in fact the appointment was really relaxing.
I was really pleased with the outcome and have booked my next appointment.
I was given information and advice on how to keep looking after my teeth.
Thank you.

— Anonymous

Verified review (1722616) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Couldn't have been more kind and gentle

5 out of 5 stars
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Ollie couldn't have been more kind and gentle to my 93-year-old Mum who was very nervous. We left with her feeling confident and cared for and with the perfect solution to her problems. Many thanks Ollie.

— Joan D

Verified review (1719932) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Ollie & Darsh? (tap on a rating) 5 out of 5 stars

You're all brilliant

5 out of 5 stars
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I called yesterday in a blind panic with a lot of pain and a worry about the amount of travel I have over the next few months, I was concerned that I would not be able to stand the pain for much longer and the worry about having a complete dental emergency whilst out of the country.

I called 43 dentists around the whole of the northwest, this was the 43 third call I made and after losing hope I stumbled upon these guys. I voiced my concerns and the staff called me back within a few minutes to get me an appointment within 24 hours. I arrived at my appointment to the nicest staff at the desk and then was seen to by definitely the best dentist I’ve ever seen. He was super calm, made me feel really at ease and sorted my problem out straight away.

100 per cent the best dental practice I’ve ever been to!
Thanks guys, you're all brilliant.

— Anonymous

Verified review (1716358) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Made me feel at ease

5 out of 5 stars
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Relaxed atmosphere made me feel at ease.

— Ruth J

Verified review (1715243) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Ollie & Darsh? (tap on a rating) 5 out of 5 stars

Review from Google

5 out of 5 stars
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Couldn’t have asked for a better experience at Ollie & Darsh. I’m so unbelievably happy with how my teeth look. I 100% would recommend Dr. Paavan to anyone and everyone. He communicated every step of the way so thoroughly & spent so much time making sure my teeth were perfect. I’m feeling so much more confident now about how I look. Couldn’t thank you enough Dr. Paavan!

— Olivia Suco

T104686 Review left 3 years ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Thank you for a very generous review Olivia it is much appreciated xx suzy x

Review from Google

5 out of 5 stars
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I like to spend time with them very very helpful people and they are really good speaking with me I like them thank you

— Thayapalan Sumathi

T104554 Review left 3 years ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Thank thaya x suzy xx

Friendly and welcoming

5 out of 5 stars
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Very pleased with the 6 monthly check-up and thorough cleaning process following implants. All done very professionally by Ollie & Scott.
The reception staff are friendly and welcoming.

— Martine S

Verified review (1714339) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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My appointment was as ever on time and I had the most thorough clean and polish from Scott. After that I had a short wait as I wasn't seeing Darsh but another of the practice's dentists in Paul. He found no serious problems in fact no problems at all. He took a couple of X-rays of a tooth that Darsh is monitoring and I was on my way home ready for Xmas with the promise that if there was anything needed doing to the tooth in question I'd be contacted in the New Year. I was as happy as ever in how the entire appointment went.

— Leslie Carr

T104555 Review left 3 years ago
This review complies with Google's policies.

Reply from Ollie & Darsh

This is a lovely review Leslie thank you so much x suzy x

Review from Google

5 out of 5 stars
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A lovely staff, and as always, a top notch service from everyone there!

— Andrea Yanty Soto Caro

T103794 Review left 3 years ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Thank you Andrea this is a lovely review for our team. Suzy x

All round amazing from start to finish.

5 out of 5 stars
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I opted for the 6 month smile to help straighten my smile.
I can honestly say I have loved every visit to see Darsh. As soon as you walk in to the reception area the atmosphere is so relaxed and friendly. I am just in the last months of having a fixed brace and the transformation my smile has gone through already is unbelievable. Darsh is so incredibly skilled and professional. Originally, I thought I would need a brace fitted for 2-3 years and what has been achieved in 7 months is unreal.
Being a perfectionist, Darsh has recommended to leave on my brace slightly longer than 6 months to achieve my dream smile and it has been at no extra cost to me. All round I'm very happy and have no complaints at all!

— Tanya E

Verified review (1708304) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very reassuring

5 out of 5 stars
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Booked with Darsh for redo of an old root canal which I had been told is a specialist treatment. Darsh and the nurse were sure to explain exactly what will happen and what to expect in terms of discomfort - which was minimal.

— Anonymous

Verified review (1708045) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

4 out of 5 stars
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This person left a star rating but no comment.

— Jennifer sweeney

T103596 Review left 3 years ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Thank you very much for your 4* star review Jennifer it is very much appreciated Xx suzy x

Review from Google

5 out of 5 stars
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I used to hate going the dentist like most people. But everyone at O&D is so welcoming and helpful that I look forward to my appointments now and how fab I’ll feel after them.

— Hayley Hamlett

T103225 Review left 3 years ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Thank you Hayley, this review is so lovely Xx lots of love Suzy and team O&D Xx

Amazing service, lovely team

5 out of 5 stars
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The service I have received from Ollie and Darsh has been amazing. The whole team are lovely, but especially Ollie. He genuinely cares, and goes above and beyond to make sure I’m comfortable and that I achieve my dream smile. I feel like I’ve known him for years and I’ve only met him a few times! He’s professional, kind and amazing at what he does. Thank you so much Ollie!

— Sarah B

Verified review (1702889) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Amazing

5 out of 5 stars
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Amazing friendly service as always.

— Anonymous

Verified review (1701880) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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As always, a very professional visit to both Scott, hygienist and Pav, dentist.

— Joan Elmer

T102892 Review left 3 years ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Hi Joan thank you very much for a lovely review, we will share this with the team. Suzy x

Very professional and friendly staff

4 out of 5 stars
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Very professional and friendly staff. Very pleasant reception area and the appointment itself was extremely thorough

— Anonymous

Verified review (1697861) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 2 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I have had quite a long journey with Ollie and Darsh, enquiring about Invisalign a couple of times, before finally going ahead with treatment. Each time I got in touch I received friendly, helpful advice from everyone on reception and from Suzy who actually can’t do enough for you- there is no hard sell here just a really friendly practice who seem to genuinely enjoy helping you find the right treatment for you.

After finishing Invisalign I wasn’t sure about going ahead with bonding so decided to wait until closer to my wedding. I made an appointment earlier this year and it was honestly the best decision, I am so pleased with the results.

Special thanks to Suzy for making sure I got everything done in time for my wedding (even emailing me whilst on her holiday!!) and to Dr Paav for really listening to what I wanted from my treatment and working so hard to make sure I was completely happy with the results.

I’m signing up to the practice properly now, they are the best and I don’t want anyone else messing with my teeth!!

— Hannah Gilbert

T102168 Review left 3 years ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Hi Hannah the team have loved helping you towards not only your wedding goals but your life time goals. We are all so glad that you are happy with your results and with our services and would like to wish you a fabulous wedding day , we can’t wait to see you photographs !! Suzy and team O&D x

Ollie & Darsh

5 out of 5 stars
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Amazing service as always

— Anonymous

Verified review (1696859) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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The appointment was easy to make, the payment process was simple and fast, and the people are professional and caring.

— Ross Vick

T102073 Review left 3 years ago
This review complies with Google's policies.

Reply from Ollie & Darsh

Thank you for writing this review of our dental services Ross Xx